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Morrie's 394 Hyundai

6661 Wayzata BlvdMinneapolis, MN 55426-1712
1-888-350-33121-888-350-3312
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
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  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
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Why You Should Buy a New Car From Us

Buy Happy is car buying the way it should be. Fun. Informative. Exciting. Honest. Easy. Rewarding. Affordable. Come see what Buy Happy is all about! Our best price firs ... Read more
Buy Happy is car buying the way it should be. Fun. Informative. Exciting. Honest. Easy. Rewarding. Affordable. Come see what Buy Happy is all about! Our best price first, pure and simple! Commission Free Information-Rich Sales People and so much more. Morrie's, your only place to Buy Happy.

Why You Should Buy a Used Car From Us

Buy Happy is car buying the way it should be. Fun. Informative. Exciting. Honest. Easy. Rewarding. Affordable. Come see what Buy Happy is all about! Our best price firs ... Read more
Buy Happy is car buying the way it should be. Fun. Informative. Exciting. Honest. Easy. Rewarding. Affordable. Come see what Buy Happy is all about! Our best price first, pure and simple! Commission Free Information-Rich Sales People and so much more. Morrie's, your only place to Buy Happy.

Languages Spoken

  • Español

Dealer Disclaimer

Price includes most applicable rebates. Please call us for a price/rebate breakdown. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Char ... Read more
Price includes most applicable rebates. Please call us for a price/rebate breakdown. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 456 
JillD1/08/2015 08:06:58 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Amir Bronstein
I came to Morrie's to trade-in my car because I was told "I would need to look at your [vehicle] to give you an absolute figure, I can tell you that we have a lot of demand for pre-owned [vehicles] like yours, so you might be surprised at how much it could be worth to us!" Note- I removed my actual vehicle make/model as to protect myself. I had also found a great used car on their website, just what I was looking for, in my price range (although above the KBB value) and with low miles! Yay! My excitement lasted until I walked into the dealership, and immediately felt uncomfortable. I had asked the salesman I was working with why the car was listed above the value of the car. He said "we are a one price dealership, that's not going to change." I told him that I didn't expect a change, I was just wondering why. Now, correct me if I'm wrong, but aren't car salesmen trying to SELL cars? Because I had an idea of why it was higher priced already (like that it is rare to find that kind of car with that low of miles) but was just looking for a reason. I wasn't trying to bargain, I just wanted to know, because if I am paying $1,000 over market price, I want to be sure I won't regret it. I was then told they didn't have the car I was looking for, and when they asked if I was looking for something else I told them I was open and my requirements. The second car he found (same make/ model, older year) was at a partner dealership across the street. He called them, and it also wasn't there. He helped me look at a couple other options. I also said that my budget depended on the trade in for my current car. The salesman worked with me (hesitantly) to find a car. When we found another option at a dealership across the street, he told me he would take me over there. Before we left, he told me that in order to "not waste your time" he wanted to know what I wanted for my trade in. I told him I would like to get the KBB trade-in value on the higher end, around $3,500. He told me "that's not going to happen, we will only offer you a couple hundred dollars." I was shocked, I asked how this was possible when I was planning on buying a car from him and mine was still worth a couple thousand at least. He then went to get his "used car sales manager." Who told me that KBB doesn't buy cars, so I would never get that much for it (I had shown him the range of $2,600-3,500 as the trade in value). I said that I understood how buying and selling work, but the amount they were offering wasn't even near the trade in value. Also, he hadn't even looked at my vehicle, he had no idea of the condition or mileage. I also told him didn't need a lecture, and that these prices are fair estimates of what I should get. He told me "You can't MAKE ME buy your car!" He was insulting me, talking down to me, and then started acting like a child. I told him that I was done, as I walked away he (I kid you not) yelled "yes, YOU CAN LEAVE NOW." I was so upset that I swore at him. I don't swear often, and when I do it is not usually a 4 letter word beginning in F, but I did, and left the dealership in tears. I understand that dealerships need to sell cars to make money, and that new cars make a lot more money than used, but that doesn't give your dealership an excuse to be rude and downright mean to me because I am on a budget. I will NEVER buy from any Morrie's dealership, even when I can afford a new car. I may not make a lot of money, but that doesn't decrease my value as a human being.
Morrie's 394 Hyundai responded to this review
1/09/2015
Jill--- I read your feedback, and honestly I wanted to jump off of a bridge. I simply do not understand what motivates us to behave in such a manner. Our people are typically better than this. I would love to rectify the situation and restore your faith in Morrie's. I have worked at Morrie's for 26 years. This is not the Buy Happy way. Please call me directly and allow me the chance to help you. I sincerely appreciate your feedback. As painful as it is to accept. Respectfully, Karl Schmidt 612-804-6000 karl.schmidt@morries.com CEO Morrie's Automotive Group
Melissa Vermeersch11/24/2014 11:33:00 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Suresh Dubay
Best vehicle buying experience I've had. Brad helped us find a vehicle with the features we wanted. He was polite, attentive and courteous. He wasn't pushy at all. Suresh and Kristin in finance were very patient in explaining all our options and gave us time to pick the right choice for our budget. We definitely recommend this dealer!
Morrie's 394 Hyundai responded to this review
12/03/2014
So glad to hear you had such a great experience! Thanks for the review. Aaron Velick General Manager
haymaj111/20/2014 02:25:52 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Cherches,Kristin Hinker
I'm in my sixth decade- agewise; i've purchased a few cars. I'm cynical, o.k. I'm cynical about any advertisement that suggests I'll be HAPPY to lay out $17K for a machine. But Morrie was true to his word. We bought !!**HaPpY++**!!! at his 394 Hyundai dealership this past Saturday. How could this be, my husband and I are still asking ourselves? We got a great, reliable car ("Consumers Report" car issue - Hyundai Elantra) at a fair price. Our sales person, Steve Cherches, went over the new technology TWICE! Be prepared to actually ENJOY your car purchasing experience.
Morrie's 394 Hyundai responded to this review
12/03/2014
Great to hear! Thanks for the review. Aaron Velick General Manager
1st National Bank of Dad11/12/2014 03:47:59 PM
3.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason
I would visit this dealer again because I like Hyundai products, they sell them, and have a good selection of pre-owned Hyundai as well. The vehicle we purchased was fairly and competitively priced based on visiting other Hyundai stores with very similar models and mileage. Our sales rep (Jason, not listed below) was polite, attentive and eager to please. My criticisms are not at him, but more at the way the store is managed and at some policy and practices. As a buyer, don't get too, too excited about the "Buy Happy" promises. While useful and necessary to be competitive with the other big auto sales organizations in the Twin Cities (such as Luther, Walser, etc.) in practice it's not revolutionary and it's not a cure-all for some of the tactics that have plagued auto buying since the Model T Ford, And I've bought Luther, Penske and Walser-sold cars in the last five years, so I know of what I speak. - Practices like pulling your credit report from the drivers license copy you leave before a test drive, without your prior auth, then asking you at the end to sign an authorization to do so, even though you clearly stated you are paying cash or financing with your bank or credit union, are still going on. Morrie's Hyundai did it to me. Dealers have been pulling this trick and then asking you to sign the auth at the end of the deal forever, even though its clearly unethical, and probably doesn't even comply with the law, either. But unless someone audited their credit reports pulled against the credit auths signed, its probably impossible to detect. This is pretty low-grade stuff and I bet a lot of buyers just sign it, unquestioning, happy to get their car. - The old game of "I have to go ask my manager" on absolutely minor, nickel and dime details of the sale still goes on. Nonsense. If a service desk clerk at Wal Mart or Macy's is authorized to handle $25 - $50 - $100 fixes on modest consumer purchases, explain why a sales rep on a five figure auto has to see their manager about a $40 item. Lame, part of the same old auto sales mind game. This is not a sales rep problem, it's a retro auto sales MANAGEMENT failure. I long to hear, someday "I'm authorized to do that - my manager doesn't have to get involved until I get to $ XX" - Unless you actively say "No" several times at the rep's desk (as I did) , you can still expect to get hustled for dealer financing, outrageously expensive extended mechanical insurance policies, over priced fabric and paint protection packages, and more. This hasn't changed much in the last 35 years either. Once again, This is not a sales rep problem, it's a retro auto sales MANAGEMENT failure. Anybody who doesn't know that this is where a dealer can score huge margins on these add on items of the sale probably shouldn't be given a driver's license. - Reps need more than just "enough product knowledge to hook a customer enough to get the sale". I asked two reps in the showroom the same, easily verifiable product question about the 2015 Sonata, and got two wildly divergent answers. ("It's a ground up redesign!" and "Its a fresh look on the same floor pan!") Fortunately for the rep I bought my car from, he had the right answer. This is clearly an individual sales rep problem, but lack of product knowledge, is also a MANAGEMENT failure. If you don't know, say you don't know, rather than get trapped in a hyped-up lie.
Moosh10/21/2014 05:26:20 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jesse Bradway,Kristin Hinker,Amir Bronstein,Peter Manning
From start to finish I had a genuinely fantastic experience! I'm a consumer that requires alot of patience and, at times, an amount of hand-holding. Working with Peter gave me the re-assurance that it didn't matter how long the process took. All that mattered was finding a car that worked best for me. The sales, financial and team leaders all cared about how best the process would work for me and I could not be happier with my experience there ! Everyone I spoke with was very friendly and always willing to help. The car I drove off the lot with has been wonderful to say the least! A HUGE thank you to all involved in my purchase!
Morrie's 394 Hyundai responded to this review
10/22/2014
Hello, We're happy to hear out staff, specifically Peter, as able to find the perfect vehicle for you and follow through with our Buy Happy experience. We look forward to see you again servicing your vehicle in the future! Sincerely, Terrance Hunter, Social Media Specialist Morrie's Automotive Group
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