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Koby Import Auto Inc

1431 I-65 Service RdeMobile, AL 36606-2601
1-877-752-57211-877-752-5721
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Our Mobile, AL new Subaru and used car dealership puts your satisfaction as our #1 priority. We have a knowledgeable sales staff, low prices, and a large selection of new ... Read more
Our Mobile, AL new Subaru and used car dealership puts your satisfaction as our #1 priority. We have a knowledgeable sales staff, low prices, and a large selection of new and used vehicles. If you visit our dealership it will be likely that is your first stop and last stop when it comes to shopping for a new or used car. We look forward to exceeding your expectations the moment you walk through our showroom door. Koby Subaru proudly serves the entire gulf coast, including Daphne, Saraland, Spanish Fort and Gulfport MS, with Subaru vehicles. We look forward to answering your questions and having an opportunity to earn your business!

Why You Should Buy a Used Car From Us

For over 32yrs. Koby Subaru has taken great pride to treat our customers with the respect and honesty they deserve. Our Internet Sales team was created to provide you wit ... Read more
For over 32yrs. Koby Subaru has taken great pride to treat our customers with the respect and honesty they deserve. Our Internet Sales team was created to provide you with the no hassle experience you expect and the lowest prices you will find anywhere on the Gulf Coast. Check out mercedesbenzcarsdirect.com

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 3.5
    Quality Of Work
  • 4.3
    Friendliness
  • 3.8
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 40 
desi6boom8/31/2015 10:00:06 AM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Adrian Koby
Adrian was very helpful, personable and quick with getting me in the car I picked out for myself. I was a little disappointed that there was no owner's manual and that it wasn't offered as something the dealership would obtain for me since I expressed that I obviously really wanted one. The only thing offered was for me to go to a link and print out 60+ pages or to buy one from eBay for like $40. Although I can go online and print it, it's nice having the actual manual in your vehicle, especially since I bought a luxury vehicle with a lot of electronics. My other disappointment was that my car wasn't clean. I mentioned this during the test drive, and upon purchasing, Adrian had me sign a paper stating they owed me a detail. He said it would come in the mail with my paperwork. The paper was not included in the documents I got in the mail.. Although someone did a quick clean while I was signing my paperwork, the car needed a lot more attention to detail and less smudge/smear marks, so I deserved that free detail since I just dropped $25k with them. Other than those 2 things, the process of getting me into the car I wanted was very quick and not overwhelming at all. I would recommend Koby to others but would tell them to ensure their vehicle is flawless upon leaving or to get the free detail before driving off.
unimpressed8/12/2015 11:12:40 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mr. Koby
We bought a used Mercedes from Koby ; it required $500-$1000 monthly repairs. The service staff was helpful with each visit. When we spoke with Mr. Koby about the continual expense or repair, he stated,"You should have bought a better model." We were shocked at his response and never went back.
pkbeach7/27/2015 12:02:53 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Derrick P, Craig, Jerrick, Scott, David
My daughter bought a car from Derrick at Koby. Everything was great and then we received a call from Derrick claiming he didn't know the car had a salvage title when he sold it to us. They agreed to let her get a different car or to reduce the price of the car. After talking with her she decided to keep the car she had and take a 500.00 reduction on the car. Koby sent the paperwork to Florida so we could register the car. After 4 attempts and Koby's repeatedly sending the paperwork to the WRONG place in Florida we finally decided to title the car in Alabama where she attends college. Alabama registered the car and you would think that would be the end of this story BUT..Derrick now avoids our calls. He has been supposed to get us a headrest for the vehicle that is missing and it's been 5 months but NO headrest and now he won't even return our calls. Also the difference of about 300.00 in the TTL fees have never been credited to my daughter's loan balance. BUYER BEWARE!! UPDATE...I have since talked to Derrick who claimed that the headrest was on backorder and that I would need to talk to David in Accounting. Apparently Derrick thinks I'm an idiot without Google! I left a message for David to call me and to my surprise he called me within 5 minutes! I wish I had known his name from the beginning!!!! I had searched Google and found the headrest and when I talked to David I expressed my EXTREME disappointment in Derrick! He apologized told me he would take care of the tax money and then told me he would check on the headrest. He had Scott call me back. I emailed the link to Scott for the headrest I had found and he ordered it, shipped it to my daughter and sent me the confirmation of the order! IF ONLY I HAD KNOWN TO ASK FOR DAVID AND SCOTT FROM THE BEGINNING!!!!! I'm updating my customer service rating and my friendliness rating from 1 star to 4 based on David and Scott's help! DO NOT DEAL WITH DERRICK!!!!
Mountainbikeguy276/25/2015 02:35:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Derrick Pickens
Everything went great, all the sales representives were very nice an very patient with me. An the car is awesome it has all the needs that I need an then some. Thanks a bunch, y'all are the best.
bsbeach3/10/2015 07:43:41 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Derrick P., Craig, Jerrick, David, Scott
Koby Subaru is perhaps the best experience I could have hoped for in receiving my first car. I found the car online and contacted the dealership. I received an email shortly the next day. Derrick spoke with my grandmother and made sure to help her understand the car's condition. My grandmother lived outside of AL, so she really had to trust Derrick. I was in another state when this was all taking place. Derrick made every effort to make the car ready when I came back, and spoke with various members of my family. When I called, Derrick informed me the car was ready and I could pick up later in the day. When I was at the dealership, I met Jerrick. Jerrick was a great help and took care of me until Derrick came. I met Derrick shortly after, and he was incredibly helpful and so nice. He answered all questions and my grandmother was very much apart of our conversations. He cleaned the car, replaced the various areas of concern before I picked the car up. In the end, I am glad I purchased a car from Koby, and I would do so again if I decided to ever trade. I am so glad to have a dealership that cares about me. I wasn't some number to them, I was a college kid getting their first car. Thanks Koby Subaru!! Update: I found out my car was salvaged and the title was cleared. It was a mess and I opted to keep the car as I was told this was not really a big deal. Next time, I will definitely ask more questions but I got money off of the car however that has not been applied yet, but it is a work in progress. It's been over 3 months though. I, also, got my car serviced for an oil change and I told them I was having trouble starting my car. They tested the battery and it came back fine however I got the battery tested elsewhere and the battery was bad. I got a new battery somewhere else. I have also been waiting to receive my headrests and the book for my car for over 3 months. Luckily, we have had two men at the dealership, one named david and the other named scott help us with these final things that derrick was suppose to do but has not. They have definitely helped a lot more than anyone else there although Craig helped with the registering for my car tag. I am very disappointed in this dealership. It was a positive experience until I bought the car, and I had problem after problem, but thank you to david and the other employee. So, in the end, be aware of your cars problems. I would recommend this dealership for only ONE reason, the prices on used cars are really good, however be aware of Derrick and the staff (they may give you the run around; don't let it take you over 2 months for them to do something for you) and get your car fax and read it before you decide to take the car. Make sure they double check everything, including the title!! Derrick is a nice guy until you need something, after you have bought the car. Also, don't get your car serviced by them. I got my car serviced for an oil change and they didn't reset the computer so my engine light was on and where I got my car serviced informed me of this.
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