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Lexus of Nashville

2010 ROSA L PARKS BLVD NASHVILLE, TN 37208-2117
1-855-234-50741-855-234-5074
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our passion at Lexus of Nashville is providing you with a world-class ownership experience. We believe the owner of a world-class Lexus vehicle should receive world-class ... Read more
Our passion at Lexus of Nashville is providing you with a world-class ownership experience. We believe the owner of a world-class Lexus vehicle should receive world-class treatment. This means providing knowledgeable sales professionals who take the time to really understand your needs, an extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service performed with integrity and at competitive prices. In choosing Lexus, you enjoy many benefits from Lexus of Nashville including complimentary car washes, concierge services, complimentary loaner cars, limited complimentary services and exclusive owner events. We share the thrill our customers get from driving a world-class automobile and are committed to providing a Lexus experience that keeps you coming back.

Why You Should Buy a Used Car From Us

Lexus of Nashville offers an extensive selection of the highest quality pre-owned vehicles in the area. From the hand-selected Lexus Certified Pre-Owned vehicles - only a ... Read more
Lexus of Nashville offers an extensive selection of the highest quality pre-owned vehicles in the area. From the hand-selected Lexus Certified Pre-Owned vehicles - only available from authorized Lexus dealership - to an extensive selection of premier used Lexus and other makes, rest assured your Certified Pre-owned Lexus, used Lexus or used vehicle from Lexus of Nashville provides you with enduring quality, reliability and overall value. A Certified Pre-Owned Lexus offers many benefits new Lexus buyers enjoy, including complimentary car washes, concierge services, complimentary loaner cars, and your first oil and filter change at no charge.

Dealer Disclaimer

Advertised price excludes state and local taxes, tags, registration, title fees, $339.50 processing fee and costs associated with optional equipment or additional service ... Read more
Advertised price excludes state and local taxes, tags, registration, title fees, $339.50 processing fee and costs associated with optional equipment or additional services buyer selects, if any.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.5
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 92 
BrianLexus4/21/2017 11:11:35 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Wendy Egles
Had a great service experience here. Would highly recommend! Lexus IS known for there excellent customer service. This dealership is no exception. I don't write many reviews but when I get excellent service I like to tell others!
Ken4/09/2017 09:58:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mr. Beacoat
My experience from the beginning at Lexus of Nashville was both professional , rewarding and without pressure. From the start I felt right at home because of the atmosphere at the dealership . My representative was not hurried about trying to sell me anything or pressured. This help set the atmosphere for me to relax and take in the full experience. Once I identified the used vehicle I was satisfied with I was not dropped so that My representative could move on to another customer. He walked my through the entire process and once I broke my wife in to pick up the vehicle he took time out to explain the many features and to answer any of her questions. Great experience !! I have made Lexsus of Nashville my place to purchase any future vehicles.
Buyer Beware3/27/2017 01:45:14 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Never the same
Looks nice, acts nice but OMG, they change personnel like dirty underware. Read all reviews and trust the bad. GM will not call back. I have lost total trust in LEXUS. When available, we are buying the 2018 Acura MDX . WHY? I have owned 15 new Lexus vehicles in my life, tbe last 8 were from JM Lexus in Florida then I moved to the Nashville area in 2015. I quickly learned that the Lexus of Nashville is not up to the standards of any Lexus dealer I have come across in my travels. Tried Cool Springs, they were better but with having the same GM as Nashville, our problems would only partially get addressed. In March 2016, I bought a 2016 RX350 for my wife. Over time I found I can not trust a single word they say. When the problems started I called Lexus USA with concerns and they were very sorry about the problems. Lexus USA called back and said they could not get the Nashville GM to return call. Not surprised because I could not get the Sales Manager or GM to call me as well. There is not enough space to list the issues but ill list a few. Tires were not wearing evenly after first 5000 miles. I took the car in and a new service rep was assigned to us, after the girl told me that the broken seat belt buckle that was replaced previously had [stuff?] In it, it was fixed, The usb ports work fine (still not working to this day) AND GUESS WHAT!!! Your Tires are in the yellow at 18,000. She became dazed and confused when I gave he the history of this tire problem. She left, came back and said, your tires are fine. My wife reported to Nashville at each service this problem. Tires were past wear indicators at 25,000. After four changed in service advisor and issues not being fixed, we went to Lexus of Cool Springs. Finally an alignment was checked and was told it was very likely caused at delivery based on their experience, BUT Nashville told us it was from a car wash when they did the alignment at 5000 (but no record). Nashville said it was our fault, but the only automated car was we used was the Lexus of Nashville courtesy was during service visits. I digress, So during that Cool Springs visit, an overdue (unknown) recall was completed. A malfunctioning hands free trunk opener, the one where you wave your hand near the Lexus badge? The one we could not get to work but was told at each service it was fine? FIXED at Cool Springs. As well as the leather panels in the cabin that were all blotches from Nashville improper Simoneizing and getting tire bright sprayed into the cabin and not on the tire during the prep for purchase pickup. $$$$$ in all, but no cost to us BUT at pickup I was told at Cool Springs I needed new tires ( $1500) What about all the records with nashville? Any comp for their mistake? Cool Springs said that had to be taken up with Nashville. This is when our service records started missing customer remarks before service. But before to much could disappear, we contacted Lexus of Lexington, KY. Lexington offered to replaced tires for free and apologized for what they read in the service record and the condition of the leather from Lexus of Nashville improper application. Not all the leather could be replaced at cool springs. (I sent pictures) BRAKE PADS. We could not make it to Lexington because of Dr Appointments, so i paid Nashville $1000 for tires at our 30,000 mile service.(wires were showing) Now guess what! When i bought the car I asked if the brake pads were ceramic, and was told yes. Now Im told we don't have ceramic brake pads and pads need replacing (+$550). Just so you know, this car takes grandkids to school 4 miles away and only other driving is 3 times a week to Clarksville for Dr visits, once each month to Dr in Dickson. This is NOT a soccer mom car! All our shopping is with my Denali that had new Michelin tire before we bought the Lexus, 37,000 since and not even half worn. Both cars are AWD and my brake pads are fine and ceramic. Lexus of Nashville sold me a $4000 service agreement. Told it was good for 5 years past the first free year and oil changes at every 5000 mile service. Learned from Lexington that it is only a 50,000 agreement ans we have only received 2 oil changes before the 30,000. When we were asked by Lexus of Lexington what the car was being used for? They were shocked and said we should never have been sold that service plan, we were covered the first year for free anyway. March was the one year mark....Lexus of Nashville scammed us out of $4000. I just wanted my wife to have a hassle free experience. We now will have the car serviced 3.5 hours away in Lexington , KY (5 STAR SERVICE). We hope. NOTE: if some things don't match up with miles and time frame, sorry, just take my word for it, this is 100% more accurate than the records we asked for this week. One service in Nashville is completely missing but the record of the loaner car that day? I have.
Lexus Gal2/26/2017 06:24:02 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Greg Williams
I had a pleasurable buying experience at Lexus of Nashville. The Sales Consultant was very knowledgeable about the entire Lexus vehicle. Outstanding in every way!!!
Laura2/15/2017 12:17:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Emilio Valdivia
I purchased my first Lexus at Lexus of Nashville and was pleased with the exceptional service. I would recommend them for any new car purchase.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Lexus of Nashville : NASHVILLE, TN 37208-2117 Car Dealership, and Auto Financing - Autotrader