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Nelson Mazda Nashville

1212 BroadwayNashville, TN 37203
1-844-921-09731-844-921-0973
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

This isn't the usual dealer nonsense. At Nelson Mazda, vehicles are priced with integrity. Part of what that means is that we have non-commission product specialists - no ... Read more
This isn't the usual dealer nonsense. At Nelson Mazda, vehicles are priced with integrity. Part of what that means is that we have non-commission product specialists - no salespeople. We have a 3-day return and 7-day exchange policy on both our new and pre-owned vehicles, so you can be truly confident in your purchase. If you're trading a vehicle in, we'll give you a cash offer backed by AutoTrader.com that we ll honor even if you don t end up purchasing from us. All of this plus every new Mazda comes with free lifetime powertrain coverage. Experience The Nelson Difference! -Free PowerLife Lifetime Powertrain Coverage For All New Vehicles -Best Upfront Price Value Guaranteed -No Hassle 3 Day Return or 7 Day Exchange Policy -Non-Commissioned Product Specialists, Not Salespeople -Instant Cash Offer On Your Vehicle Backed By AutoTrader.com -DealerRater Certified Commitment To Exceptional Customer Service. Visit us today at www.nelsonmazdatn.com!

Why You Should Buy a Used Car From Us

This isn't the usual dealer nonsense. At Nelson Mazda, vehicles are priced with integrity. Part of what that means is that we have non-commission product specialists - no ... Read more
This isn't the usual dealer nonsense. At Nelson Mazda, vehicles are priced with integrity. Part of what that means is that we have non-commission product specialists - no salespeople. We have a 3-day return and 7-day exchange policy on both our new and pre-owned vehicles, so you can be truly confident in your purchase. If you re trading a vehicle in, we ll give you a cash offer backed by AutoTrader.com that we ll honor even if you don t end up purchasing from us. All of this plus we ll cover the basics on every pre-owned vehicle for 3 months or 3,000 miles. That means you won t need to worry about things like brakes, bulbs, tires, and batteries. Experience The Nelson Difference! - Best Upfront Price Value Guaranteed - No Bills For The Basics For The First 3 Months Or 3,000 Miles -No Hassle 3 Day Return or 7 Day Exchange Policy -Non-Commissioned Product Specialists, Not Salespeople -Free CarFax Vehicle History Report On All Pre-Owned Vehicles -Instant Cash Offer For Your Vehicle Backed By AutoTrader.com -DealerRater Certified Commitment To Exceptional Customer Service. Visit us today at www.nelsonmazdatn.com!

Dealer Disclaimer

Price includes incentives & dealer processing fee and excludes applicable delivery, tax, tag, registration & title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.9
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 103 
Sandy5/26/2015 04:40:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Joel White made this unpleasant experience (car problems on vacation ) pleasant and tolerable...thanks again Joel...
I was in Nashville on vacation when I realized that my 2013 Mazda 3 hatchback with slightly over 14,400 miles was having some issues and needed to be looked at...Early Friday morning of May 15th I drove the car to Nelson Mazda located at 1212 Broadway in Nashville, TN. Upon arriving, I met with Joel White (Service Adviser) and told him of the noises upon starting the car I had noticed...and how the engine/car had seemed to shake the night before when I arrived to the place I was staying. I also told Joel the history of the car (that the car had received a new transmission even before I had put 5000 miles on the car...a repair by the dealer that I had bought the car from in NC...a repair that I believed was totally unwarranted...an even longer story...lol.) I gave Joel all the paperwork and then left the car there and went downtown to try and start enjoying my vacation. Later Joel called me and told me that his technician Chad Kinney had located the problem...a bolt that held the transmission bracket was coming loose and was stripped and that the transmission was slightly tilted. I was able to reach the NC store that I bought the car from...and spoke with their new service mgr...he and Joel communicated and were able to work together to get the repair done in a timely fashion with as little as possible inconvenience to me. I believe that Joel went above and beyond...as he even went so far as to get me directions, etc. Nelson Mazda had to keep my car over the weekend...waiting for the part to come in...an unavoidable delay...as I have a manual transmission. Early Monday morning...they were on it... When the car was ready to be picked up, I realized that I was not going to have time to drop the rental car off and get back to Nelson Mazda to pick my car up and then try to get to the Bluebird Cafe to get in line for first come first serve(aka...no reservation) that I had learned about that morning...I explained that to Josselyn Adkinson-Service Mgr (when I had asked to speak to her to tell her what a great asset that Joel was to the company)...Josselyn told me that even through the rental company didn't like it when they did it...that from time to time they allowed the customer to return the rental car to them when time was of the essence...so I did as she told me...and in doing so...I was able to make it to the Bluebird and get in. Nelson Mazda truly exceeded my expectations...and showed me...good old time customer service...truly...in this day and age...a lost art...! Thank You for the excellent service...xoxo Sandy
kcrabb5/23/2015 08:28:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Hughes,Orville Jackson,Landis White
No one ever looks forward to new car shopping, especially if you've been through it a few times and experienced the typical unpleasant process. My recent experience was like no other before, these guys set the standard for how car shopping should be, and I am now a raving fan! The process was simple, all of the team was friendly, and I felt zero pressure. Several team members stayed past closing time to complete the transaction and didn't make me feel rushed one bit. Landis has a vast knowledge of Mazda features and options, and was an absolute joy to work with. It's pretty clear that Orville takes good care of his team members, it's definitely reciprocated to their customers. Thanks for being awesome, guys! Keven
jstewar8 5/22/2015 07:50:52 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cody Schomber
Cody was very helpful and professional throughout the entire process. He was also very diligent as well as patient during the process of coming to an agreement on a price I needed for the vehicle I wanted.
Lovemycar5/20/2015 06:33:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sara Anderson and her fiance, John.
Anna P from online sales emailed and texted to follow up. She had me set up for a one on one with Sara Anderson that night! Sara was awesome!!!! I can't say enough about how Sara made me feel confident in her ability to put this deal together. Her goal was to see that I was happy and she accomplished that when I drove off the lot that night with my new car!!! Sara is an honest, no nonsense kind of girl. She made me feel that I was in good hands as did our finance guy! Thanks so much for the amazing customer service! I will tell all my friends to come see Sara the next time they are ready to buy a car!!!
Mazda35/20/2015 12:23:13 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cody Schomber
Cody was awesome! Made buying my daughter her first car a great experience! We will def buy our next car from him. My daughter loves her new car 2015 mazda 3 sedan
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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