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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 111 
amagee7/28/2015 01:58:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sarah, John
I could not have been more pleased with my experience at Nelson Mazda. Sarah went above and beyond in helping me find my new CX-5! She made me feel at ease the entire time. I am totally in love with my new car and I'm very thankful to have had such an easy, stress free purchase. I would recommend Nelson Mazda for your next purchase. I will return!! The best experience I've ever had at a dealership, by far!
gcohen1237/21/2015 11:17:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chad Custer
I wish that I could have purchased a car from this dealership. My wife and I recently drove across the country from California to Virginia and needed to purchase a car once we got settled. So, on our way through Tennessee, we decided to take a look at the CX-5's at Nelson Mazda. While we didn't end up purchasing our vehicle from this dealership (as it made more since to make the purchase in VA), we did end up purchasing a CX-5 in Virginia. We would not have gone with a Mazda if it weren't for the staff at Nelson Mazda. Cody and Chad were both OUTSTANDING. Cody took his time to walk me and my wife through all of the different options and never once did we feel pressured or like we were being pushed to purchase. After leaving the dealership, both my wife and I looked to each other and said that he was the best car salesman that we had ever interacted with. He even followed up with me the following week to make sure that my wife and I made it safely to Virginia and to wish us both a long and happy marriage. If there was some way to have purchased our car in Virginia through Cody and the staff at Nelson Mazda, we would have.
ewalker7/17/2015 10:39:20 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cody Schomber
Cody was very helpful when it came to finding me a Mazda 3 Hatchback! He really put in the effort so that I could get the car I wanted. He made sure that I had first priority when it came to viewing my Mazda 3 Hatch, which I appreciated very much! Everyone there was very personable and easy to work with. Overall, I had a great experience!
Nelson Mazda responded to this review
7/20/2015
Thanks for your feedback and we're so glad you had a great experience! We'll be sure to pass your kind words on to Cody. Have fun in your Mazda3!
SCOOBY 17/14/2015 12:39:14 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:I was in for service
I've been a customer for 11 years and won't go anywhere else! Everyone treats me with the highest regard, are knowledgeable and courteous. I'm able to get my car serviced immediately whenever I call for it. Exceptional Dealership and Staff!
Laurie George6/29/2015 12:36:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Taylor, josselyn Adkinson, Kevin June
Everyone at Nelson Mazda made my buying experience so easy and they were all so nice! Even Kevin the shuttle driver! I got the exact car I wanted and was out of the dealership and in my car in a few hours. Best buying experience ever!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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