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Papa's Chrysler Dodge Jeep SRT

585 E Main StNew Britain, CT 06051
1-888-644-12091-888-644-1209
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

WE ARE YOUR ADVOCATE!!! Papa's is the #1 Volume Chrysler Dodge Jeep RAM dealer in CT for 3 years running. We believe it is by being different than the other car and truck ... Read more
WE ARE YOUR ADVOCATE!!! Papa's is the #1 Volume Chrysler Dodge Jeep RAM dealer in CT for 3 years running. We believe it is by being different than the other car and truck dealers. We believe in transparency. We ask more questions than the other dealers. Today's consumers are too educated for games. We believe our job is to act as consultants and assist you in getting the best deal from the manufacturer. "At Papa's, our people make the difference, our prices make the deals!!"

Why You Should Buy a Used Car From Us

All our used cars get a 3 month 3000 mile warranty and the Papa's family name on the back. Papa's is the #1 new and Certified volume Chrysler, Dodge Jeep Ram dealer in CT ... Read more
All our used cars get a 3 month 3000 mile warranty and the Papa's family name on the back. Papa's is the #1 new and Certified volume Chrysler, Dodge Jeep Ram dealer in CT for 3 years running. Since 1947 we have sold more than 125,000 cars and trucks by exceeding expectations. At Papa's we don't have sales cause we give you the best deal everyday. At Papa's, our people make the difference, our prices make the deals!! Papa's is the most reviewed Chrysler, RAM, Dodge and Jeep dealer in New England. At Papa's, Our people make the difference, our prices make the deals.

Languages Spoken

  • Español
  • Polski
  • American Sign Language

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 451 
maxpetrop@aol.com12/19/2014 04:27:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Evan Monikowski
First time Jeep brand buyer. Evan and the entire team at Papa's made the entire sale process smooth and easy. Recived excellent customer service and a great price. All questions were answered promptly and to the point. Treated with respect from everyone I encountered, who all seemed truely interested in making the sale the right way. I would highly recommend Papa's and Evan.
B&J12/09/2014 05:08:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gary Tufano
Our sales rep was Gary Tufano. He was the kind of person who could restore the reputation of car salesmen in general. Shopping for a new vehicle is a stressful experience, but he was patient, knowledgeable, and supremely helpful and made it actually a pleasant experience. He never applied pressure--which is the worst part of shopping for a car--and made sure that we found the exact vehicle for which we were searching. What's more, after the sale was complete, he spent time with us going over all its features and making sure that we felt comfortable with it. That has NEVER happened before. (The last time we bought a car, at a different dealership, once the papers were signed and the deal made, we were treated like dirt. Usually, we're just handed the keys.) I've already referred a co-worker who is interested in a new pick-up and we'll be back with our daughter who is interested in a new car.
Papa's Dodge Chrysler Jeep responded to this review
12/19/2014
B & L, Thank you for the referral and we look forward to helping your daughter. I'm pleased that Gary Tufano was able to help you have a stress free car buying experience. Happy Holidays, Dom Papa
13Unicorn1312/05/2014 07:04:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Evan Monikowski,Jeff Juaire
Very prompt response regarding the availability of the particular vehicle I was interested in. Was able to schedule an appointment quickly with the sales associate. He was very knowledgeable and cordial in all respects. Everything went pretty much smooth as silk, right down to the final stage of my purchase with the financial department. Front desk personnel were very friendly and helpful also. Unfortunately, I did not get their names.
Papa's Dodge Chrysler Jeep responded to this review
12/19/2014
Unicorn, Thank you for choosing Papa's and for the feedback. I will be sure to share it with Evan Monikowski and Deanne and the other people at the front desk. Thanks, Dom Papa
popalda12/05/2014 10:48:23 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Dept
Had no heat on drivers side of 2012 Jeep . Checked to make sure heat didn't mysteriously return as I arrived for service before I entered building ...all I felt was cold air. Explained problem to service writer. After the vehicle was checked out, I was told by the service writer the heat was fine and the computer could not detect any problems. After questioning this he repeated the computer and the technician that worked on the car said the heat was fine and never offered to walk out and see for himself. This was the kind of service I would have gotten in previous years. I went outside to see if the heat had returned...there was still no heat. I asked to speak to the service manager and the writer directed me to the Director. I explained my problem. He in turn directed me to the foreman who came outside and sat in my vehicle along with a couple of thermostats that were reading zero heat coming out of the vents. The Foreman (I think his name was Dane) understood my frustration and apologized. He asked if I could bring it in another day and he would personally make sure the correct procedures are followed to get the problem rectified. When I purchased this vehicle in 2012 the service department was the main reason I purchased it at Papa's. My review in April 2012 stated this. I have been coming here for the past 20 years and have purchased three other vehicles in that time....the service department was always outstanding. It has done a complete 180 since 2012.The Foreman is the only person that I have meet in the service department that has any kind of customer service skills, and really understood my frustration. I am confident that with the Foreman overseeing everything the next time, my heat will return.
colleen.berke12/02/2014 12:15:13 PM
5.0
Overall Rating
Customer Service
Friendliness
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Campagna,Steve Lewis
Had a great experience this is my 3rd new car from Papas I will be back there again.You have some good people working there. : ) ??
Papa's Dodge Chrysler Jeep responded to this review
12/10/2014
Colleen, Thank you for your feedback and for being a repeat customer which is the best feedback we can get. Glad your purchase with Matt Campagna and Steve Lewis was a "great Experience". Thanks, Dom Papa
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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