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Lexus of Manhattan

662 11th Ave.New York, NY 10036-2006
1-877-509-36931-877-509-3693
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
View all services and amenities

Why You Should Buy a Used Car From Us

When you purchase a vehicle from Lexus of Manhattan you are purchasing a Lexus from the only "Elite of Lexus" dealership in the 5 boroughs. We sell only prestine, well m ... Read more
When you purchase a vehicle from Lexus of Manhattan you are purchasing a Lexus from the only "Elite of Lexus" dealership in the 5 boroughs. We sell only prestine, well maintained vehicles and pride ourselves on the best customer service. Visit dealerrater.com and read what our customers are saying about their experience with us!

Languages Spoken

  • Español
  • "中文"
  • Français
  • Italiano
  • Polski

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.3
    Quality Of Work
  • 4.6
    Friendliness
  • 4.3
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 165 
Lexusbuyer20156/20/2015 11:58:38 AM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dariusz Doliwa
The minute I walked into Lexus of Manhattan, I felt like I was partnered with a Consultant rather than a salesperson. Dariusz Doliwa was extremely knowledgeable about the details of the features of the cars (and trust me, I tested him with all my questions!) and he went above and beyond to get me my car the same day as I needed it fast. The rest of the team there also just made it all happen so efficiently and I didn't feel ever like I was being pushed into buying something I didn't feel comfortable with or for a price that didn't feel right. Quite the opposite - I was consulted. I am still not sure how they made car, plates, registration, financing, insurance, and parking happen all in one day! Great, great job.
Lexus of Manhattan responded to this review
6/20/2015
Hello again, I would like to thank you for taking the time to provide your feedback, it is much appreciated. I am glad that you were happy with your experience and I am looking forward to getting the opportunity to assist you again, in the future. If you should feel like you require assistance with anything relating to your Lexus, please feel free to reach me at, (844) 452-5836. Dariusz Doliwa
Roderston 6/18/2015 11:30:37 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gary Foster
I was in the market for a new car. I made an online enquiry with this dealer and they promptly responded. They listened carefully to my situation (some negative equity) and what my target budget was. When I believed they could not accomodate any further, they really went above and beyond to tailor a package and offered to take my trade way above book value to make the terms more agreeable. Chana Davidson was integral and the rest of the team there was excellent. I'd send anyone there with confidence they will receive the same treatment.
Lexus of Manhattan responded to this review
6/18/2015
Hello again, I would like to thank you for taking the time to provide your feedback to us, as well as your recommendation. I was glad to see that you were happy with your Sales experience and I look forward to getting the opportunity to assist you again, in the future. If you feel like you require assistance with your Lexus before then, please feel free to reach me at, (844) 452-5836. Chana Davidson
LML5/31/2015 09:48:49 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Marco and Richard--both fired
Lexus cars, most of them are good, however, the salesman will say anything to sell a car I was deceived on warranty and lied to on cost of lost key. I have a whole page of complaints , too long to list. I will add that one supervisor ( not fired) in service tells me my leak in tire is normal and I just had to keep putting air in it. The repair receipt showed they checked for leak but found none. That was a LIE. After the 3rd time I returned it, I DEMANDED tire to be checked out. THey finally checked it out and there was a leak in rim. Finally fixed after 3rd visit. I really didn't have time for this. Obviously when they said they checked tire, he was not telling the truth. So many mis truths in this place Sure they are kind but so is a sheep in wolfs clothing NEVER again
CarGuy22205/19/2015 06:17:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Aldo Pinotti
Visited several dealerships, other dealers have extra fees like the customer loyality fee. Lexus of Manhattan has fair pricing without additional fees. Financing was handled quickly, no long waiting period. No pressure sales combined with professional staff that want to earn your business, results in a pressure free environment. It was worth the trip from New Jersey. I was so impressed I will use them for service as well. Exceptional service, Highly Recommend Lexus Of Manhattan.
Lexus of Manhattan responded to this review
5/19/2015
Hello again, I would like to thank you for taking the time to provide your feedback and recommendation, they are both greatly appreciated. I am glad that you were satisfied with your Sales experience and I look forward to assisting you again in the future. If you should ever require assistance before then, please feel free to contact me at, (888) 308-4847. Aldo Pinotti
Dolores19635/19/2015 02:06:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Aldo Pinotti
This is my second purchase at Lexus of Manhattan and it was an absolute pleasurable experience. The sales staff were very informative and were true consummate professionals. I will certainly recommend Lexus of Manhattan.
Lexus of Manhattan responded to this review
5/19/2015
Hello again, Thank you for your kind feedback and recommendation, both are greatly appreciated. It was a real pleasure to irk with you and I am looking forward to getting the opportunity to do so again, in the future. It you should ever feel like you require assistance with anything relating to your Lexus, please feel free to contact me at, (888) 308-4847. Bets wishes! Aldo Pinotti
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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