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Toyota Of Manhattan

645 11th AveNew York, NY 10036-4134
1-888-369-85791-888-369-8579

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' ... Read more
Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer.

Why You Should Buy a Used Car From Us

Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' ... Read more
Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer.

Languages Spoken

  • Español
  • "中文"
  • Français

Dealer Disclaimer

The information on vehicles provided in this service are supplied by the seller or other third parties;Autotrader is not responsible for the accuracy of information. Auto ... Read more
The information on vehicles provided in this service are supplied by the seller or other third parties;Autotrader is not responsible for the accuracy of information. Autotrader provides this service without representations or warranties of any kind,either expressed or implied. Specification, price vehicle availability are subject to change. Prices may not include additional fees,taxes,title registration fees,finance charges,down payment,doc,prep,processing fees,and emission compliance charges.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 445 
dlbullock423 6/07/2016 02:31:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeffrey - Finance
It all began in March 2016. Franklin never once suggested anything that would not benefit me in trading my vehicle. I was always treated with superb customer service.
evolution1716/07/2016 10:34:02 AM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Franklin Beco
Franklin ensures you have the best possible and comfortable experience so you can sit there relaxed and make your choices. He goes the extra mile to make something happen whether its a lease or a purchase and more importantly lays it out for you....
dduran666/05/2016 02:48:03 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Franklin Beco
I really don't know where to start. My first experience with this dealership was pretty good. I'd have to be honest and say it was excellent when I first leased a vehicle there. After that it went south. A word of unsolicited advice...Never ever tell a dealership and it's salespeople your info such as how much you'd like your monthly payments to be or your budget. Walk in there as educated as possible and see what offers they have. Start your negotiations based on that. It'll also give you insight on there level of honesty. After 31 months I went back to the dealer to see what offers they had for a returning customer. At the time my 2013 Toyota Venza XLE, fully loaded, panoramic roof, gps, heated seats, etc, had 9,500 miles. The value of the car when I signed the contract was 37,500. I put down 4,800 and the payments where 374 a month. Franklin Beco didn't know this. He said the best deal he could get me was to put down 6,500. The payments would've been 605 on a car wth a MSRP of 2,000 more than my Venza. If you know about leasing you'd know that this not only was an insult but showed a high level of dishonesty. After trying to negotiate several deals I was told that this was the best that could be done. F.Y.I I have a top tier credit score. I will not right about the condition that my car was returned during servicing but it wasn't good. After deciding not to go back and just return the car I called the dealership and ask what the process to return was. I made an appointment and when I arrived I waited three hours until the lease manager finally came to speak with me and said they couldn't receive the car because they don't take returns on Saturdays. He refused to help. During my time all he did was walk around the dealership chit chat and step outside several times to smoke. He obviously wasn't conducting any business to make me wait. I wish I had the energy to right more but the bottom line is I will never buy or lease from Toyota again.
Toyota of Manhattan responded to this review
6/06/2016
Hello, We would like to apologize for your experience here with us. Customer satisfaction is very important to us and we are sorry that we were not able to provide that for you. We would love to earn back your trust. If there is anything we can do please let us know. Thank you for your time. Sincerely, Toyota of Manhattan
Ellen6/04/2016 10:46:01 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Franklin Beco
Franklin wil take great care of you. He helped me get my third RAV4 and I couldn't be happier with the service. He even tracked down the exact color I wanted. If I wasn't so picky about the color I would have easily been done with the entire process in one day, he was so efficient. He is the most sincere salesperson you will ever work with. Franklin is just awesome, go see him for your next Toyota.
Jb91156/02/2016 04:09:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Franklin Beco
Franklin is absolutely the best salesman there is. From the moment I arrived till I left and ever since then he's always been kind, helpful, always on point! He is definitely my to go guy!!
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Toyota Of Manhattan : New York, NY 10036-4134 Car Dealership, and Auto Financing - Autotrader