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Hall Ford Lincoln Newport News

12896 Jefferson AvenueNewport News, VA 23608
1-888-419-84901-888-419-8490
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Hall Automotive s exclusive NO STRINGS GUARANTEE applies to your new or used vehicle purchased from us. It includes 2 oil changes, lifetime Virginia State Inspections, 7 ... Read more
Hall Automotive s exclusive NO STRINGS GUARANTEE applies to your new or used vehicle purchased from us. It includes 2 oil changes, lifetime Virginia State Inspections, 7 day vehicle exchange program, courtesy shuttle, $500 extra for your trade, and a lifetime parts and service guarantee.

Why You Should Buy a Used Car From Us

Hall Automotive s exclusive NO STRINGS GUARANTEE applies to your new or used vehicle purchased from us. It includes 2 oil changes, lifetime Virginia State Inspections, 7 ... Read more
Hall Automotive s exclusive NO STRINGS GUARANTEE applies to your new or used vehicle purchased from us. It includes 2 oil changes, lifetime Virginia State Inspections, 7 day vehicle exchange program, courtesy shuttle, $500 extra for your trade, and a lifetime parts and service guarantee.

Languages Spoken

  • Español

Dealer Disclaimer

*Every Internet Price includes current applicable manufacturer and dealer incentives. Some incentives may require financing through the manufacturer s finance company on ... Read more
*Every Internet Price includes current applicable manufacturer and dealer incentives. Some incentives may require financing through the manufacturer s finance company on approved credit. You may also qualify for additional manufacturer incentive programs (e.g., owner loyalty). See dealer for more details about these programs. Your additional costs are sales tax, tag and title fees for the state in which the vehicle will be registered, any dealer-installed options (if applicable), and a $649 dealer processing fee (Virginia, North Carolina). Every Internet Price is subject to change, and prior sales are excluded. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with the dealer.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.4
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 214 
Sally Kenyon6/07/2016 08:34:48 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Isa Saunders
Isa Saunders is a great salesperson who took very good care of us during our recent purchase this past weekend. We have purchased a few cars from Hall Ford in NN and Isa has always been the best to work with. thanks sally
wbw6/04/2016 01:03:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Christopher Vandenheede and Melinda Vere
I was very happy with Christopher Vandenheede and my sales person Melinda Vere. They were a great team to have in way of finding the right truck for my situation. Melinda Vere used the discovery process in finding out my needs and wishes. I felt , my time spent was not wasted. They brought up a few trucks for me to see, as it was raining . They offered an umbrella to my wife and I. I sat in the ruck and Chris Vandenheede stood outside the truck in the rain answering my questions and was not concerned with getting wet but concerned in answering my questions and making sure that I understood. Melinda Vere was also in the rain answering questions with my wife. and had an umbrella which she held for my wife. They wanted to help us find a great truck for a good price and they did. I am very happy. thank-you Melinda and Chris. Anyone who works that hard can earn my business.
Johnjones230725/01/2016 09:52:47 PM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jole, Camron, Melinda
After purchasing several vehicles from Hall I took my son there on April 23 2016. He was looking at a 2013 Focus Titanium he decided that was the car he wanted. We went in and did the paperwork to see if he qualifed and they asked me if I would cosign so I did. After about an hour or so the finance manager came out and said he was approved but wanted to work on the deal some more to try and get his payments down even lower so they put dealer tags on the car and let him drive it home over the weekend. Went back on Monday to sign the paperwork and after signing the certification paperwork since it was a certified used car we were told they could not get it financed but could get a 2014 Focus Se financed. At this point I am thinking what happened to the deal from saturday. So after a bit I asked Jole what happened between Sat and Mon and he said what do you mean. I said we were told Sat that he was aproved for the 2013 when we left on Sat and he said we were never approved for that car he had the deal for the 2014 and that we should not have drove the 2013 home. At no time did any one say that we could not get the 2013 nor did we even look at the 2014. I have never been treated in such a way when buying a car. If you want to sell cars you need to inform the customer that there is a problem not just pick a vehicle that you want to put them in. I have been a customer since 2003 and bought a 2013 escape in January of 2016. After this I will not step foot in their deslership again nor have my vehicle serviced by them. I will probably have it serviced at Williamsburg Ford. I even reached out to Hall Automotive and the only response I have gotten was that they received my iquiry and would be contacted which was a week ago. If you like being told the vehicle to buy this is the place to go otherwise stay away.
Mjanusz4/27/2016 09:00:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Albert Bodden
We walked into Hall and were immediately greeted by a smiling Albert, who quickly asked if he could be of help to us. We informed him of what we were looking for, and he immediately began searching for our request. Within minutes, 2 cars were pulled to the front so we could take them for a test drive. After the drive, Albert readily answered all questions that we had, and then left us alone so we could discuss everything. We decided to purchase, and Albert made sure everything went as smoothly and painlessly as possible! We were impressed by the very genuine Albert, and his eagerness to please. He was so easy to work with, and we could have not asked for a better salesman. He's quite a nice fellow! The rest of the staff was also very friendly...you've made these customers quite happy:)
Hall Ford Lincoln Newport News responded to this review
4/28/2016
Hall Ford Lincoln Newport News is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!
JNewportNews4/09/2016 09:27:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Albert Bodden
I went into Hall Automotive hoping to find something within my very narrow budget and after only a short time speaking with Albert (who possesses the voice of an angel, by the way) regarding what I was looking for and what price range I was working with; and he managed to find me exactly what I wanted within minutes. After going through all the financing and paperwork I was driving home in my new vehicle.
Hall Ford Lincoln Newport News responded to this review
4/20/2016
Hello JNewportNews, Hall Ford Lincoln Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Albert and the team! Thank you again for your review.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Hall Ford Lincoln Newport News : Newport News, VA 23608 Car Dealership, and Auto Financing - Autotrader