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Central Chrysler Jeep Dodge

56 Providence HwyNorwood, MA 02062
1-877-757-57851-877-757-5785
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Here at Central Chrysler Jeep Dodge we offer an extensive variety of New Car and Truck inventory. Our sales staff will be patient and listen to ensure you find the right ... Read more
Here at Central Chrysler Jeep Dodge we offer an extensive variety of New Car and Truck inventory. Our sales staff will be patient and listen to ensure you find the right one for you. We have been serving New England for over 70 years. Please allow us to serve you.

Why You Should Buy a Used Car From Us

Here at Central Chrysler Jeep Dodge we offer an extensive variety of Pre-Owned inventory. Our sales staff will be patient and listen to ensure you find the right one for ... Read more
Here at Central Chrysler Jeep Dodge we offer an extensive variety of Pre-Owned inventory. Our sales staff will be patient and listen to ensure you find the right one for you. We have been serving New England for over 70 years. Please allow us to serve you.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 2.5
    Customer Service
  • 2.3
    Quality Of Work
  • 3.1
    Friendliness
  • 2.3
    Overall Experience
  • 3.3
    Price

Dealership Reviews

1 - 5 of 34 
Don Thomas9/05/2014 07:43:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony O
this was my second purchase from the Central auto group. 10 years ago i purchased a 04 Ram Laramie J (sport appearance) from central in Raynham (at the time trucks were not available in Norwood).this visit was to Norwood and i ended with a 2014 Laramie Limited. Sorry for what is about to come, I want to say that you should do a little research before arriving at ANY dealership. decide what you like and what options you want/need/cant live without. I walked in was greeted by my sales professional (tony O) everything was great i said what i wanted and how i wanted it. he asked all the right questions , price range, what are you going to do with the old truck, what do you want in it/ what does it have to have. then we started with the sales stuff , incentives , leases, rates. alot of the in one ear out the other stuff, you know. so we didn't find what i was looking for at that time it was late and i had to go . Tony said he would look around and see what was coming in and what was in Raynham. so 2 days later (i couldn't wait the old truck was on its last leg) i made a return trip (just to check his progress you know those car dealers). i got to the door and was greeted by tony who was in demand that day he had 2 other people looking for him he told me what he couldn't find so i whipped out a list of stock numbers (i told you do some research) he referenced a few and bam i found my new truck he was making every effort to keep cost down not showing me a diamond when i could only afford a piece of glass. i told him i had a down payment but I Made the Mistake of not letting him know how much it was! any way central is great the service dept is strait forward and honest the body shop is a group of magicians and the sales team is always willing to help. and i will say every time i thought something was wrong (or i didn't like the truth) it all made sense . sorry to be long winded but i read some reviews before writing mine and some bad reviews are just wrong.
TheNewGuy18/20/2014 11:10:05 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:a couple of them
My experience at Central Chrysler is worthy of a raspberry award. Its amazing how a dealership like this is still in business. The salesman was a complete snob. His comments under his breath while at the negotiating table were unprofessional, unwarranted, and overall abhorrent.STAY AWAY. They may have bullied others into purchasing from them, however they will never get business from me in their current condition. The vehicle that was looked at was $4,000 above NADA and KBB. They had the nerve to say that it was a great deal. They werent lying when they said it, because it was a great deal... for them. Bring your business else where.
thecynicalone20036/27/2014 07:03:48 PM
2.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Joseph West, Jamal ?
So if you're thinking about purchasing a vehicle here... be warned! I just walked out without the purchase that I was there to sign for. I spoke with finance and sales via email and telephone for over a week. Explained that I wanted to get as much of the legwork done ahead of time so I didn't have to spend hours in the dealership or make multiple trips. Joseph West assured me that I could come in, sign, register the vehicle and drive away. I said, are you sure? I'm getting dropped off and won't have a way home if that's not the case so just let me know... Guess what????? So I get there - sent the credit app, proof of income, insurance company info, everything ahead of time. He told me I would literally come in to sign and drive. I sit across from Jamal and I'm told that my insurance company is closed so I'd have to wait until Monday to get the vehicle. I specifically ASKED ahead of time about this...and was told it would be all set. Jamal says, "let me see what I can do." Walks away for a little while and comes back with paperwork asking me to sign here and here to get started. I picked up the pen and said so what's happening with the insurance... he then tells me that it will still be MONDAY and there's nothing they can do. He tried to be a snake and get me to sign BEFORE telling me that I still couldn't drive today. UNREAL! What a sleazy salesperson move to pull!! Just because I'm a woman, doesn't mean I'm a moron. I pushed the papers back at him and walked out to stand on Route 1 in Norwood for an hour waiting for a ride from someone I had to make leave work to come and get me! Then multiple people come out to try to talk me back into the dealership, including Joseph who had the nerve to tell me, "well if you had an insurance company like progressive or metlife, we would have been able to do it today because they're open 24 hours a day." Imagine??? How about checking on that information before telling me to get DROPPED OFF!!!!!!!! I sent him my insurance company name, telephone number, fax number and policy number ahead of time for specifically this reason....and then emailed earlier today to remind him that I was getting dropped off and making sure there was no issue with me driving away with the car. Do yourself a favor... stay away... .sleazy sales people that really just want to get you to sign on the dotted line. They couldn't pay ME to take a car from them now! I'll bring my business to their biggest competitor instead. Funny... I was sending my brother there this week too b/c he also is trying to buy a car. Too bad Central... not from this family!
cbraren4/22/2014 02:28:12 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jamal
I bought a car here years ago and had similarly bad experience. I thought I would give them another chance because I lived close by AND they had the car that I wanted (which was not a common car). The sales guy was decent enough, but then the managers did their usual BS of playing the good sales guys/bad sales guys and repeatedly haggling over little crap. Then when I went to finance office to do the final paperwork – he tried to charge me for an item that sales agreed to throw in. I was literally walking out the door before he got it ‘clarified’ with sales. The service is horrible. I went in for normal service and when I got my car back (really later in the day) there was black grease all over the passenger seat – really? How do you not see it. Then they wanted to charge me $75 to replace wiper blades (on a car less them 6 months, the original blades were junk). I told them that top automobile’s don’t even charge that. Needless to say, I will never buy another car there and recommend all to stay away.
dognil12/23/2013 03:52:21 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Kevin
I was buying a chrysler minivan in that dealership and it wasn't good experience. Firstly the guy who I working with couldn't tell me anything about vehicle features. He just kept silence and said yes or no for my questions. I didn't notice he wanted to sell me something. Only reason why I bought that vehicle that chrysler had a real good finance offer and I just didn't want to look for another dealer and do the job I already done with them. When I paid for vehicle and came for it I realized that my manager is sick. There nothing abnormal, everybody can be sick, so I just asked them to give me another guy. They say, "yes, no problem", and then ... nothing. I was waiting about an hour, and then told them I'm going to leave. After that they invited me to sign final papers. Then they sent another guy to mount licence plates on the car. He was doing that during another 30 minutes, he must know how to do that SO long. And then he came back and told that they didn't do the state inspection and now is 7:01pm so it is to late, and I need to go back tomorrow. I said "ok" and drove away. Next day my wife drove to dealership and got inspection ticket. And after that she drove home and decided to put floor mats into the floor. But there were not floor mats! Those guys just forgot to give me them! And there also were not wireless headphones which suppose to be there! So I called to dealership and must went back for mats and headphones. And next day I realized there should be rechargeable flashlight in the vehicle but it was missed as well. I called them again, and guess what??!! they forgot about that flashlight. So freaking 3 times I had to went back to them to got everything which supposed to be in that car! I'm not going to go in any Central dealership, ever! And I would not recommend anybody to buy car from them, unless you have a whole bunch of free time for driving to them who knows how many times!
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