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Bob Howard Toyota Scion

12929 N Kelly Ave.Oklahoma City, OK 73114
1-877-926-48881-877-926-4888

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Bob Howard Toyota, you can build your New Car, Truck or SUV online, Review Vehicle Comparisons, Research Features, Read Expert Reviews, Get a Quick Quote, Compare Pric ... Read more
At Bob Howard Toyota, you can build your New Car, Truck or SUV online, Review Vehicle Comparisons, Research Features, Read Expert Reviews, Get a Quick Quote, Compare Prices, Schedule a Test Drive, Value Your Trade-In and find Incentives and Offers. All the information you need is right here. Whether you shop online or come in person, we promise that you will be treated as a guest in our home. That is one reason why people travel to Oklahoma City from Tulsa, Edmond, El Reno, Shawnee, Norman

Why You Should Buy a Used Car From Us

Bob Howard Toyota is dedicated to saving you time and money on your next vehicle purchase. We know that prospective customers are now extremely educated when researching ... Read more
Bob Howard Toyota is dedicated to saving you time and money on your next vehicle purchase. We know that prospective customers are now extremely educated when researching their next vehicle, that is why Bob Howard Toyota has made it their job to provide you with all valuable information so you may spend less time researching and more time enjoying your new purchase.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 2.8
    Customer Service
  • 2.8
    Quality Of Work
  • 3.2
    Friendliness
  • 2.4
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 29 
miller9123/27/2015 06:30:10 AM
1.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Internet Sales
I emailed, then spoke to the internet salesman about the availability of a car advertised on line. I scheduled an appointment for later that afternoon. I showed up on time and was told the car was at Firestone and would be back shortly. I waited for 30 minutes and the car never showed up. I received a shoulder shrug from the salesman and and half-hearted "I'm sorry".I guess they didn't want to sell the car very badly. Poor customer service,
Beesooners3/09/2015 12:10:07 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Tony Tran, Ray Wood
Don't waste your time and money going to Bob Howard Toyota. We ordered a 2015 Tacoma Long Bed and the salesman Tony Tran told us they can get one with the options we wanted within 4 to 6 weeks. Well, we waited 6 weeks and still no answer. We called Bob Howard Toyota and Tony said that it will be here just have to wait a few more weeks. It's been almost 12 weeks and still Tacoma has not arrived. We finally called Toyota in California to file a case. Sales Manager Ray Wood called and said that if we want one we'll have to wait another 12 weeks. I called Salesman Tony Tran and he said there is no way they can get us a LongBed with the options we wanted. By this time we knew something fishy is going on because the sales manger Ray Wood said we could get one but have to wait another 3 months but when we called salesman Tony Tran he said there is no way they could get us one. So we settle on buying one off their lot for $600 more than the one we ordered and it had a scratch on window after we already purchase the truck. It took Bob Howard forever just to replace it. We thought we could do business with Bob Howard again because we have just bought a brand new 2014.5 Toyota Camry three months before we ordered Tacoma. They were being rude and lies after lies. Don't waste your time going to Bob a Howard Toyota.
Frustrated Buyer2/18/2015 08:31:37 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Several including the General Manager
Salesmen were very friendly and wanted to beat other dealership offers but after all the sale negotiations, the Finance Department was like playing the shell game. They want to add on everything they can by extending the time of the loan. Remember what you negotiated for, Watch the slick talk and your bottom line. After a long day of shopping and negotiations you're so exhausted but they are so good at sneaking in extra costs for unnecessary add-ins in the name of saving you money and not raising your payments. Others I have talked to say they had the same problem at Bob Howard. The Shell Game chapter 2 Two months ago; after 10 months of double payments I tried to cancel Gap Insurance. They stated I had to come out and cancel it in person so we did. After two months Bob Howard has still not gotten the policy cancelled and reimbursed the $700 remainder to the Wells Fargo loan balance. Finally Today I Called the Gap Insurance Co. In Houston and did it with a simple e-mail. I called BH and relayed what has been going with Gap but they couldn't help me unless I tell them the name of the person who Filled out the request two months ago. Before the sale BH couldn't do enough but afterwards I have felt their attitude simply Smug when I discuss these difficulties I've had with the dealership. I have purchased Toyotas since 1979 but will not trust any B H dealership. For Toyotas there are better choices on OKC than settling for what I have experienced here. I just simply want to give a heads up for others going through the buying experience. At 60 I don't want to ever repeat the absolutely worst buying experience of my life.
Jon Flores 1/22/2015 07:21:02 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Benjie Nsakashalo
I bought a Scion Tc from this dealership last month. I specifically asked if it comes with navigation, the sales guy said yes. I tested the navigation before and after all the paperwork, both times it didn't work. I asked the sales person person to have it fixed, he said that the Service Department is already close. I agreed to come back some other time. I drove for 6 hours and after 400 miles, visited their dealership today to have the navigation fixed. The manager told me that he will check the vehicle. I called the seller since he was not in the dealership. Both of them told me that I will pay $1,000+ for the navigation, the navigation that I asked even before I bought the car. I was told that I shouldn't expect them to take care of it. Let's rewind... I specifically told them that I'm looking for a car that has navigation. I bought a new car because my old car don't have that functionality. Instead of helping me, the manager ask me questions that is not even relevant to the missing navigation. Asking what I do for work, if I shopped around etc... These tactics are almost insulting. I already purchased an expensive car, why try to get me to pay more? I try to live my life and work with honesty. These guys have the worse work ethic and customer service. Learn from my experience. I'm already looking at filing a complaint and possibly suing them.
pickybuyer1/15/2015 10:32:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:John Peterson
We recently purchased our second vehicle at Bob Howard Toyota in their used car department. We've owned our first car for three years now and have been extremely pleased with the purchase. One month ago we purchased a used 2014 Toyota Sienna. It was the best price in town, and after extensive research, I knew we were getting an honest deal. The salesman was attentive and very polite. I loved the van, but it had a few cosmetic flaws that needed to be fixed. I used the Toyota service department and was extremely impressed. They contacted me throughout the process so that I knew when the work would be completed. They were extremely kind and friendly to my children and me. More importantly, the work is impeccable. My van looks beautiful, and I am proud to drive it. I tend to be picky about my purchases, especially expensive ones, and I expect excellent customer service. I am pleased to say that Bob Howard Toyota met my expectations in both respects. Oh, and they have the best selection of used vehicles we've seen, and we've shopped around extensively through the years. That's why we've shopped here for our last purchases. We will definitely return if we need to purchase another vehicle!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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