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Central City Toyota

4800 Chestnut StPhiladelphia, PA 19139
1-855-495-83341-855-495-8334
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Every employee of Central City Toyota firmly believes that our efforts will be guided by two principles Continuous Improvement and Respect for People. This means We honor ... Read more
Every employee of Central City Toyota firmly believes that our efforts will be guided by two principles Continuous Improvement and Respect for People. This means We honor our customers as welcome guests and serve them in the manner they desire. We respect the time and priorities of our customers and colleagues. We practice the belief that "there is no best, only better."

Why You Should Buy a Used Car From Us

The Used Car Sales Staff has over 100 years combined experience and are trained to not only sell you a vehicle, but to tend to your needs. Every employee of Central City ... Read more
The Used Car Sales Staff has over 100 years combined experience and are trained to not only sell you a vehicle, but to tend to your needs. Every employee of Central City Toyota firmly believes that our efforts will be guided by two principles Continuous Improvement and Respect for People. This means We honor our customers as welcome guests and serve them in the manner they desire. We respect the time and priorities of our customers and colleagues. We Believe that "there is no best, only better"

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 5.0
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 243 
Paul6/02/2016 10:35:46 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie and the F&I guy
The quality of the car that I bought is important to me. Equally important is the quality of the dealership. I have dealt with Central City for over 20 years. It is a professional organization that provides a high level of service to and respect for its customers. In this particular matter, Rick Roy exemplified that high standard. He, Jamie, and the F&I guy made the transaction as easy as I can imagine it can be. I also appreciate the fact that Central City Toyota has chosen to remain in Central Philadelphia. I am pleased to be able to return that loyalty.
Central City Toyota responded to this review
6/02/2016
Paul, I really appreciate your kind words on behalf of my team as well as appreciate your loyalty. It really does mean a lot to us to have had the opportunity to have you as part of our family for so long and I'm glad we've always made sure your visit with us was enjoyable. Thank you for giving us that opportunity. If there is anything you need, please don't hesitate to let us know as it would be our pleasure to assist you. Best, Jamie Haberle - General Manager, Central City Toyota
ReeMac6/01/2016 11:03:35 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick Roy
Went in for an oil change on my 07 Rav 4 and walked out with a 2013 red (my favorite color) not too much more than I was paying for the old Rav.
Central City Toyota responded to this review
6/01/2016
We really appreciate you taking the time to leave us with this review and for your patronage. It means a lot to us and we're happy that we could be of service and help you find your perfect RAV4. Thank you for choosing us for your automotive needs, and please let us know if there is anything else you need as it would be our pleasure to assist you. Best, Jamie Haberle - General Manager, Central City Toyota
Glo5/04/2016 10:29:59 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick Roy
I was very unsure about purchasing a car, I kept it prayer. Rick was knowledgeable of Toyota product, very kind and patient with me a nervous buyer.
Central City Toyota responded to this review
5/04/2016
We appreciate you taking time to leave us a great review! We are pleased to hear Rick did a great job in assisting you in your purchase and ensuring you left with the perfect car. If there is anything else we can do for you, please don't hesitate to give us a call! Best regards, Jamie Haberle - General Manager, Central City Toyota
Shae3/29/2016 05:36:03 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick Roy
Hello I must admit I was really nervous when I walked into the Toyota Dealer on 4800 Chestnut St to trade in my ole 'Betsy.' I was ready to get something different however, I did not want to go beyond my means or have a financial burden. Mr. Rick Roy, was so kind and mostly patient to put my mind and heart at ease. He made sure I was not pressured into anything and I really appreciate that from him as a Representative for Toyota. He took the time to explain to me the advantages in leasing a vehicle vs buying. This helped to put my heart at ease. I would recommend others who are ready to take the plunge and trade in there car but they would have to ask for Rick Roy to be at there service. Not that the other Representatives where not just as professional, they were very nice. However, 'Mr. Patient' Rick Roy, was the best match for me 'A Bundle of Nerves' me. Thanks Toyota!! :-)
Central City Toyota responded to this review
3/30/2016
Shae, thank you for going out of your way to write this review! We try to create a comfortable and stress-free environment for each and every customer and I'm glad that your time with Rick was well spent. If you have any further needs, please come back to see us! Best regards, Jamie Haberle - General Manager, Central City Toyota
roger3/05/2016 04:38:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick Roy,Chris Carola
I was being charged $100 a day for car rental and after the second day in the Fiesta, I decided to buy a used car, high mileage, low price, since I would only need the car for 6 months (out of state). I went to Central City Toyota and Talked to Rick Roy, the company rep,and he showed me a high mileage car reasonably priced. He made sure everything worked on the 2001 Sienna and I was very pleased, however I am from out of state and there are problems with buying a car in Pa with an out of state driver's license. It took some time and to get the deal finalized, but Rick worked long and hard to insure that I would get the Sienna and all Pa requirements would be met--and that was no simple task. I was most appreciate of the time and effort expended by Rick; Chris was also a big help. The dealership was most cooperative and helpful as well and I thank them all, especially Rick. I would definitely buy another car from Rick and the dealership should the need arise. Incidentally, the high mileage Sienna is a great car and I will drive it back to Texas. Sincerely, Roger A. Baker, MD
Central City Toyota responded to this review
3/07/2016
We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Rick and Chris were able to meet your needs. At Central City Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make sure all of our customers leave with the right vehicle. We look forward to assisting you with your future sales and service needs. Warm regards, Jamie Haberle - General Manager, Central City Toyota
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Central City Toyota : Philadelphia, PA 19139 Car Dealership, and Auto Financing - Autotrader