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Chapman BMW on Camelback

1144 East Camelback Road (for Pre-Owned Certified)830 East Camelback Road (for New cars)Phoenix, AZ 85014
1-877-549-37621-877-549-3762
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a lux ... Read more
Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a luxury performance vehicle. Located at 830 East Camelback Road in the heart of downtown Phoenix, Arizona.

Why You Should Buy a Used Car From Us

Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a lux ... Read more
Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a luxury performance vehicle. Located at 830 East Camelback Road in the heart of downtown Phoenix, Arizona.

Dealer Disclaimer

Savings only at 830 E. Camelback location in Phoenix. Savings from retail price. Must take Delivery from New Car stock. Cannot be combined with some offers. Not all model ... Read more
Savings only at 830 E. Camelback location in Phoenix. Savings from retail price. Must take Delivery from New Car stock. Cannot be combined with some offers. Not all models qualify. O.A.C.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 500 
enehri4/27/2015 04:35:15 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Savas Makridis
I had a Honda pilot that I was looking to trade in, and found a VW Rabbit at Chapman BMW online, sent a expression of interest and received a call from Joe (who was very nice and professional). Joe followoed up with me a few times as I never had time to stop by the store. When I finally did, Joe was gone for the day and instead, we were greeted by Savas. Savas showed us the car but I was a bit skeptical as I felt it was too small for the family. So, he showed us another one, and after some negociation over pricing we finally decided to get the Rabbit. Throughout the process, Savas was very friendly and understanding of my limits both in price and obligations which I appreciated very much. Thank you for a great experience Savas!
neygm4/13/2015 11:32:20 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ernie Escobedo
I own a 328i vehicle, and took my car to Chapman @ Camelback dealer for service last week. After the inspection, it was suggested to change the rear tires. I paid for the tires, and got my car "ready". I got home, and inspected the new tires, but found that I still had the old tires in my car. The tech never replaced my tires, and sent me home with the same pair, but had charged for the new ones. I called the next day, and service department asked me to take the car back. I did, and expected to receive brand new tires. When I read the tire code, found that my tires were manufactured in 2013. The tires weren't used, but not new, as they were manufactured 2 years ago. I paid for new tires (full price), and it is fair to expect new tires, not several years old, as the warranty's life is shorter. I wouldn't recommend Chapman for service. It makes my wonder if the service was actually performed, every time I took my vehicle. The tires were visible, but other services are not.
CH4/10/2015 02:10:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ms Vida Wilson and Ernie Esobedo
This was my second time coming in to Chapman for service. The first time I cam in was for scheduled oil change and point to point checks. I was recommeded to get tires at the time and followed back up with them for this second visit. This visit, I spoke with Ms Vida Wilson, an extremely professional, honest and thorough person. She made sure parts were in stock and met with my schedule; then followed up with me to get a next day appointment. I didnt have to worry about anything. She was absolutely fantastic. I met with Ernie to provide me my service experience. This was my second time working with him and I can see that he bleeds BMW, great customer service, and honesty. I will always own a BMW and Chapman BMW. Come for the car, stay for the world class experience. Vida and Ernie are my professional dream team for all service and updates. They sincerely believe the importance of in my driving comfort and safety Thank you, Curt Hinton
M4/02/2015 10:38:43 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Patrick Burchell
The service took two extra days than initially stated, my car was driven 38 miles (did employees run errands with it?) and as a follow up I received the following email from Patrick Burchell "You might be chosen by BMW to receive a “Customer Service Survey”. This survey is very important because only a select few customers actually receive one. My goal is to earn “10’s” and “YES’s” to every question every time because these surveys are my report card and anything less than that is a failing grade for me. However, if you feel you are unable to send in “10’s” and “YES’s”, please call me so that I can rectify the situation prior to your sending in the survey." I believe reviews are for grading not rectifying.
Dale4/02/2015 06:51:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Alan Jones, Howard Graff, Elliott Burnette, Kyle Grone, Dustin Donner, Jannelle Puentes, Nichelle Begay
A great sales experience for me and my son. I would like to thank all of the employees at Chapman BMW on Camelback for taking the extra time and making a special experience for me and my son, on our purchase of a new 328i and 550i. Awesome job thanks Dale
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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