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Chapman BMW on Camelback

1144 East Camelback Road (for Pre-Owned Certified)830 East Camelback Road (for New cars) Phoenix, AZ 85014
1-855-738-47151-855-738-4715
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a lux ... Read more
Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a luxury performance vehicle. Located at 830 East Camelback Road in the heart of downtown Phoenix, Arizona.

Why You Should Buy a Used Car From Us

Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a lux ... Read more
Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a luxury performance vehicle. Located at 830 East Camelback Road in the heart of downtown Phoenix, Arizona.

Dealer Disclaimer

Chapman Price Is Only Available For Prime Lender Financing (600+ FICO Score) Through Chapman. Financing Not Obtained Through Chapman, Non-Prime And Cash Transactions Will ... Read more
Chapman Price Is Only Available For Prime Lender Financing (600+ FICO Score) Through Chapman. Financing Not Obtained Through Chapman, Non-Prime And Cash Transactions Will Result In An Increase In Price Of $1,000. Any And All Actions Must Be In Maricopa County In Arizona. While Every Reasonable Effort Is Made To Ensure The Accuracy Of This Data, We Are Not Responsible For Any Errors Or Omissions Contained On These Pages. Price Does Not Include Tax, Title, License, And $389 Doc Fee.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
brandon4/28/2017 12:43:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Murphy
I have been driving BMW's since 2007 and all of them have been from Chapman BMW on Camelback. This is a first class organization that knows customer service, attention to detail, and enhanced BMW car buying experience. I have had the pleasure of dealing with Steve Murphy for at least the past 7 years. Steve is very personable and very patient. On this occasion, Steve went beyond the call of duty, ensuring that my decision was fact based. He patiently presented a 2017 BMW 540i and 2017 BMW i3. I ended up with the i3, and I love it! By far the most unique car I have ever driven. He worked through the complex requirement that my CFO placed on our lease requirement and he met it with flying colors. Not only that, Steve was always available and even showed up on his day off to ensure that documentations and signings were done at our practice. Where do you find that type of dedication to his customers and to his company? Not many, I can assure you. This is why I stay a loyal customer to BMW and to Chapman BMW. While I always tell myself I'd be interested in trying different brand (just out of curiosity and wanting to try something different), in the end, the total package offered by Chapman BMW on Camelback has me staying with the BMW brand year after year. Steve deserves the highest recommendation I can give him. The entire management and staff at Chapman BMW is also stellar! From their GM Bob Cola to the fantastic service department (Bobby Stewart! Awesome!) they strive for customer service excellence. Steve Murphy just makes those qualities stand out a bit more. I'm happy and will continue to recommend this dealership with the highest marks.
Acts17314/25/2017 06:54:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:SAMMY DESTEFANO
Great customer service and very polite. Not pushy and do not over sell the product. Willing to take the time to explain and give distance when needed. I have purchased five cars from Chapman BMW and if still living in Phoenix, I probably will buy from them again.
Chapman BMW On Camelback responded to this review
4/26/2017
Thank you for your review and repeat business, both are greatly appreciated. We are pleased to hear that we have continued to be able to assist you with your vehicle needs and hope to do more business with you in the future. Your Friends at Chapman BMW on Camelback.
davidny4/22/2017 08:17:39 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steven Paul & Michelle, (Finance)
Craig Rusin is by far the most knowledgeable, patient & compassionate salesperson I have worked with. This is the 3rd BMW I've had built to order, 1st w/ Craig & Chapman on Camelback. I would definitely use Craig again. He was totally on top of things & informed me of each step of the build. I was at the dealership when the truck carrying my car arrived, which was quite special. The X5 turned out to be the right call for my needs, but initially I looked at other models. Craig was helpful, patient and not pushy whatsoever. He was great w/ the details which helped me make the right decision. The whole team was fantastic, especially Artin & Steven the Genius. Overall, my best BMW experience ever!
Chapman BMW On Camelback responded to this review
4/24/2017
Thank you for your business, brand loyalty and the great review. We appreciate you and are pleased to hear everything went well for you with Craig and your new BMW X5. We look forward to helping you stay in BMW's for years to come. Your Friends at Chapman BMW on Camelback.
Brandon4/22/2017 06:57:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Doug Martin, Rebecca Jelenick, Mike Keys
After over 6 months of searching for a 135i, finally found one at Chapman BMW on Camelback off Autotrader. I was referred to Elliott and was not disappointed one bit. We essentially made the deal over email, as he was considerate of my time. I made the 4am 5 hour drive from San Diego to Phoenix to take delivery of the rare 135is they had on thier lot and there it was, clean, gorgeous and waiting for me in the delivery area. Elliott was more than accomodating and got me even more excited for the car, which I didn't know was possible. Considering it was a used car, there were some little tid bits missing. However Elliott went above and beyond and hunted for them for me while we were in finance. The delivery was phenomenal thanks to Rebecca, who provided us with very elegant key chains and a pen followed by a great tutorial on the vehicle. Mike in Finance was very pleasant to work with, and the deal wouldn't have happened without Doug, so thank you Doug! Before I even left the lot, I was referring people to Elliott. No pressure, no secrets, no funny business, just a geniune and hard working guy who is more than concious of other people's time. If Chapman BMW ever has anything else that catches my eye, I will not even hesitate to return to Elliott. We couldn't stop smiling all the way back to San Diego in such a perfect car.
Chapman BMW On Camelback responded to this review
4/24/2017
Thank you Brandon for your business and the great review. We appreciate you making the trip to get your perfect BMW from us and hope the drive back was enjoyable. We are so pleased to hear everything went well for you and that everyone made your experience a great one. Enjoy your new Ultimate Driving Experience! Your Friends at Chapman BMW on Camelback.
66bmwx5664/22/2017 03:20:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:SERVICE SERVICE
Michael Ludtke is superb! He makes sure we always receive excellent care and is always available to answer any questions. We buy from this dealership because of Michael!
Chapman BMW On Camelback responded to this review
4/24/2017
Thank you for your business and the great review. We appreciate you and are pleased to hear everything went well for you with Michael. We look forward to helping you stay in BMW's for years to come. Your Friends at Chapman BMW on Camelback.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Chapman BMW on Camelback : Phoenix, AZ 85014 Car Dealership, and Auto Financing - Autotrader