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Camelback Ford

1330 East Camelback RoadPhoenix, AZ 85014
1-866-651-88721-866-651-8872

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. Thi ... Read more
Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. This Phoenix Ford dealer is full of Ford experts with a committed Ford sales staff with many years of experience satisfying our customers' inquiries and automotive needs.

Why You Should Buy a Used Car From Us

Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. Thi ... Read more
Camelback Ford is the premier Ford dealer of Phoenix AZ. Camelback Ford of Phoenix is honored by its faithful clientele and dedicated to top quality customer service. This Phoenix Ford dealer is full of Ford experts with a committed Ford sales staff with many years of experience satisfying our customers' inquiries and automotive needs.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.1
    Customer Service
  • 3.1
    Quality Of Work
  • 3.3
    Friendliness
  • 3.0
    Overall Experience
  • 3.2
    Price

Dealership Reviews

1 - 5 of 318 
426hemi$4/28/2016 08:41:47 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Feinman
We had a great experience and deal at Camelback Ford. The staff was very professional and accommodating to our needs. See Ken in sales for a GREAT deal here!
FordDriver4/19/2016 11:57:00 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Brad Lane, Wayne (Service Manager), The General Manager
When I bought my F-150 a year ago, the experience was not bad. Not great, but not bad. I had two issues with my tuck so I thought that I would bring it back to them, even though I live closer to two other Ford dealers. I was promised a call back 6 different times and every time I did not get a call back. This includes from the general manager. They told me that one of the items was not covered under warranty and the other part was ordered. I call back again 2 weeks later and find out that the part was never ordered. As I spoke with the manager of the service department, he told me that I could inconvenience myself and bring my truck back in so they could test the part that they did not test the first time I brought the truck in. He then told me that I should have gone to another dealership. The service manager told me that I would not have had this issue if I went to another dealership. So that is exactly what I am going to do. I will be buying my next 2 Fords from another Dealership, that is if I go back to Ford. After this experience and my experience and the dealerships close to me, I think I am going to find another automaker.
boomboom4/05/2016 02:09:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Silverman and our finance person Ashley Cude.
Richard Silverman went beyond to make our experience at Camelback Ford one we will remember for a very long time. He was great! There was no pressure and their tech people made sure we had the technology of the vehicle well at hand. We are part of a generation that rolled up windows and locked doors by hand without the help of electronics. We love our Edge and all the options that came with it.
Camelback Ford Lincoln responded to this review
4/11/2016
Congratulations on your new Edge! We are happy to hear about the great service you received from Richard and that you are loving your new car. Thank you for choosing Camelback Ford!
Marco1232/07/2016 03:54:16 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Samantha
The worst. Purchase of a 2014 Ford Transit for our business. Spend two days emailing sales woman, agreed to a price, credit application approved, loan terms agreed upon, etc., etc. Told them I would be there at 3pm on Saturday. When I showed up, tried to get me to sign some docs before even seeing the car. I asked to see the car and she then went to bring it up to the front. Literally, the car was a mess, dirt everywhere, ripped stickers on the Windows, garbage all in the inside, pieces of the interior in the back area and the beauty of it all, the front windshield had a crack (not a chip) literally 3 feet long. I was in shock, thought I was on a hidden video show. Manager is a beauty too, these guys will say anything to cover themselves"my man can take care of it for ya" "we are getting the oil changed on it now" huh? The worst-look at at other ratings, you can't make this stuff up people...how hard is it to just do things right?
klchappy1/24/2016 02:52:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Pamela K
Pamela was great I did not expect to leave with a new car but camelback ford / Pamela made it happen Thank you Pamea @ cambelback ford phoenix AZ
Camelback Ford Lincoln responded to this review
1/27/2016
Thank you for taking the time to write a review! We are proud to know that Pamela was able to help get you into your new car. We appreciate your business!
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Camelback Ford : Phoenix, AZ 85014 Car Dealership, and Auto Financing - Autotrader