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Showcase Honda

1333 East Camelback RoadPhoenix, AZ 85014-3403
1-866-616-76501-866-616-7650

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Showcase Honda, the best Honda dealer in Phoenix, Arizona, providing quality new and used cars, trucks and SUVs to the entire Valley. Conveniently located just ... Read more
Welcome to Showcase Honda, the best Honda dealer in Phoenix, Arizona, providing quality new and used cars, trucks and SUVs to the entire Valley. Conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road, our outstanding Phoenix Honda dealership features a top-notch showroom with all our latest fuel-efficient Honda models. Just stop on in and one of our specially trained representatives will assist you in the car-buying process. Shoppers looking for smart, reliable, affordable cars always make great deals when they visit Showcase Honda.

Why You Should Buy a Used Car From Us

Welcome to Showcase Honda, the best Honda dealer in Phoenix, Arizona, providing quality new and used cars, trucks and SUVs to the entire Valley. Conveniently located just ... Read more
Welcome to Showcase Honda, the best Honda dealer in Phoenix, Arizona, providing quality new and used cars, trucks and SUVs to the entire Valley. Conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road, our outstanding Phoenix Honda dealership features a top-notch showroom with all our latest fuel-efficient Honda models. Just stop on in and one of our specially trained representatives will assist you in the car-buying process. Shoppers looking for smart, reliable, affordable cars always make great deals when they visit Showcase Honda.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.5
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 391 
Ethan N7/31/2016 06:26:44 PM
1.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Monica Grajeda,Brad Johnson,Brian Cruz,Nique Canales
**Update 7/31/2016 So I came to Showcase as requested by Nique to redo the contract by end of month. It's Sunday and I told the receptionist that I was told by Nique, that the general manager of Showcase Honda wants me to come in and redo the contract, and that everything on the contract will be the same, except for the 2 Mechanical Protection Plans (Platinum Plus/Club Plus and the Mechanical Service Agreement=$3,705.00). I calculated the readjusted total cost withOUT the 2 plans at 0.90% APR: $26,984.55 - $3,705.00 = $23,729.55. I met Brad, the Finance director instead. He said that he would need to contact American Honda Finance tomorrow, Monday, in order for a new contract to be created since my current old contract is locked in. He said that since I bought the car during July 4th sales week, the APR rates were based on June's APR. Monday will be August 1, 2016, so the new APR rates would change, depending on my credit score (which relates to how much I spend and pay back). He asked if my spending habits has changed and I replied no. He said that if my credit is 760 or higher, then I should still get the same APR. After leaving Brad, I called Nique, and she apologized to me, and then LIED saying that she could not contact me yesterday (Saturday July 30,2016) to notify of what Brad told me due to wrong number. Funny... on Friday, she and Brian were able to talk to me multiple times and she verified my email for Monica to contact me. So, I confirmed with Nique just to make sure that there's no discrepancies in different ways to solve my full refund problem. Anyway, Monica stated in the email in quotes, "Good evening, It was brought to my attention that he have some concerns about the cancellation time frame of the 2 warranties that were purchased. I asked Nique to follow up with you immediately as, when we spoke I was not aware that by calling you on Monday put it so close to the 30 day mark since we had not discuss that part. I wanted to send you an email so that you would have documentation of our conversation and and also know that if the agreement was to cancel those to contract for a full refund, that we would honor that. I will be be following up in the morning to discuss your concerns with my General Manager. Please be assured that we will address the issue at hand. If you have any additional questions please feel free to contact me on my cell Or by replying to my email. Thank you for your time, Monica" The current situation shows that Showcase Honda is more concerned about making profit out of me by an increase in APR with the contract redone, instead of honoring their word & giving me the full refund!! **Update 7/29/2016 Purchased a car from them the beginning of this month. Had to deal with coming back TWICE after the final sales to make sure the finance manager Tom to correct the information on my cancellation of 2 Mechanical Protection Plan Platinum Plus and Club Plus. He said that he would get it done, but I had found out that he had not. I found that out from speaking to Monica when Melissa was busy with another client. Monica gave me the info that Melissa wanted to tell me. This was when I had discovered that the 2 Mechanical Protection Plan (MPP) had not been cancelled by Tom. Monica stated monthly payment amounts that still included those 2 plans (worth $3,705. 00). Monica assured that she would figure out and let me know by Monday of next week... But guess what? Next Monday is just a day before the 30 days, which the MPP contract states that the 2 extended plans needs to be cancelled WITHIN 30 days in order for me to get a FULL refund. Knowing how Showcase Honda works.... I don't think this will be the last problem from Showcase. SIDE NOTE: The company MPP also have horrible customer service; I had a feeling Tom wouldn't do his job correctly, so I submitted a copy of the cancelled document of those two plans 4 weeks ago and still nothing has changed, no representative contacted me to confirm that the 2 plans are permanently cancelled.
Emmy Cee7/29/2016 08:09:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Organ
I took my 2015 car in for my one-year service, and everything went much better than I expected. I dropped my car off, they gave me a ride to work, and then picked me up when it was finished. I couldn't have asked for anything more convenient.
Showcase Honda responded to this review
8/04/2016
Emmy, thanks for the feedback! Glad you had a great experience having your one year service appointment. Thank you for choosing Showcase Honda!
Gary Kiehlbaugh7/18/2016 06:31:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Daniel Estrella
Daniel Estrella always takes great care of me and my Honda's. The best service experience I've every had! Showcase is a great place to buy and service your Honda.
Showcase Honda responded to this review
7/19/2016
Thank you for the great review! We appreciate you being a continued customer of our dealership and look forward to working with you again soon!
Fatima7/09/2016 01:13:00 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:James McArdle
Had to have a whole new set of keys made. This could only be done at the Dealership as the previous owner had super-glued the auto alarm bob together after replacing the battery in it. managed to ruin the entire thing. James handled everything for us and was the most friendly and polite service consultant I've ever had to deal with.
Happy Honda6/30/2016 04:49:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Organ
When it comes to automobile service and safety, Showcase Honda's Dan Organ is my automobile's "preferred provider." Dan always provides professional, expert advice --in fact, it was his advice and care that allowed me to enjoy my Showcase Honda 2003 Civic for almost 160,000 miles. And when it came time for me to consider a new automobile, I chose the 2016 Accord from Showcase, as well! I will continue to rely on Dan and Showcase to provide the very best in helping me maintain my Accord and enjoying many thousands of miles--filled with the knowledge that my car is in the "healthiest" condition possible! Thank you, Dr. Dan!
Showcase Honda responded to this review
7/11/2016
Thanks for sharing! We hope to be your go-to Honda dealership for many years to come. Thank you for choosing Showcase Honda!
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Showcase Honda : Phoenix, AZ 85014-3403 Car Dealership, and Auto Financing - Autotrader