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Bill Luke Chrysler Jeep Dodge RAM

2425 W Camelback RdPhoenix, AZ 85015
1-877-761-09761-877-761-0976

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Bill Luke Chrysler Jeep and Dodge, Inc. located in Phoenix, Arizona. Family owned and operated since 1927. We are here to make sure your car buying experience ... Read more
Welcome to Bill Luke Chrysler Jeep and Dodge, Inc. located in Phoenix, Arizona. Family owned and operated since 1927. We are here to make sure your car buying experience is like no other. Come visit us today and experience the difference.

Why You Should Buy a Used Car From Us

Welcome to Bill Luke Chrysler Jeep and Dodge, Inc. located in Phoenix, Arizona. Family owned and operated since 1927. We are here to make sure your car buying experience ... Read more
Welcome to Bill Luke Chrysler Jeep and Dodge, Inc. located in Phoenix, Arizona. Family owned and operated since 1927. We are here to make sure your car buying experience is like no other. Come visit us today and experience the difference.

Languages Spoken

  • Español

Dealer Disclaimer

*Price includes incentives and rebates and applies to conventional financing only. Certain conditions apply. Financing by Chrysler Capital may be required for Bonus Cash. ... Read more
*Price includes incentives and rebates and applies to conventional financing only. Certain conditions apply. Financing by Chrysler Capital may be required for Bonus Cash. Pricing is only available for prime lender financing through Bill Luke. Financing not obtained by us, non-prime and cash transactions may result in an increase in price of $1,000 or more. Any and all actions must be in Maricopa County, AZ. Second key, floor mats, owner's manual may not be available on all pre-owned vehicles.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.4
    Quality Of Work
  • 4.4
    Friendliness
  • 4.2
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 117 
Kar98k12/14/2014 08:20:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mack Johnson, Ebony Browne
I went into this dealership after having found a 2014 Ford Mustang online at their location. I contacted them via email and asked a few questions about it. Ebony Browne who got back to me was very helpful and we set up a time that would work for me to come check the car out in person. I got there a little early and had to wait for my appointment time. All the while i was in the showroom, i never had anybody hassle me at any point or bug me to go with them to see any cars. You know, no typical B.S. you'd expect when going to a car dealer. Everyone was very nice and professional. When my appointment time arrived, Ebony introduced herself and also the salesman who would be helping me, Mack Johnson. I have nothing but good things to say about Mack. Very nice, very helpful. The entire experience was a great one. Test drive the car, small talk while working out the details, etc. Yeah, it's a slow process whenever you buy a car with all the paperwork and credit checks, but at no point did i feel i was getting into anything i didn't want or couldn't do. They did a great job listening to what i wanted and working to get me a good financing term and payment. They even took my piece of junk car as a trade in and i left with my new Mustang without a down payment. HIGHLY RECOMMENDED!
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
12/15/2014
Thank you very much for sharing your experience with us and for your business with the Mustang. Enjoy and drive safely!
guillermogonzales11/25/2014 04:17:04 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ebony Brown
After severals calls and emails I finally convinced the salesperson that I was serious about buying a car. After all of this she wanted to go over numbers we had already discussed and I decided I did not need to beg someone to take my money. There are way too many dealers in Phoenix to do business with these incompetents. I have purchased 4 cars in the last year from Airpark Chrysler and will not make the mistake of trying Bill Luke again. Save yourself the brain damage and go somewhere else!!
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
11/25/2014
Dear guillermogonzales, Sorry to hear we could not come to a deal. Bill Luke has been in business since 1927 and we strive for great customer service. If we can do anything for you in the future please contact us 602-249-1234.
Po'ed10/21/2014 11:40:37 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Richard Cetwinski
Ill start by saying I waited 4 days to write this review in order to see if these guys would do the right thing. They didn't even bother to try and sell me the vehicle after I questioned their tactics and just blew me off. Anyhow I found a vehicle I liked and asked about it, told the salesguy I want to know a OTD price before I fill out app (didn't want unnecessary inquiry on my credit, which is good by the way) so he gives me a OTD number that I could deal with and went ahead and filled out app. So about an hour it seemed like after filling out Richard gets back to me with a few payment optioins, I notice right away somethings wrong. Worked the numbers and they come out to be about 3k more than what I was told. I asked Richard why was this, and he tells me "what are you complaining about" you have to pay interest to. (lol huh) I said im not complaining about anything and would like to know why the price is 3k higher now after I filled the app out and obviously was just lied to and got a unwanted credit inquiry. Another thing the rate he came back with was almost 2 percent higher than my current rate and he tells me "the lenders know you have negative equity on the trade in", yes I do have a trade in with negative equity but the bank could care less about that and goes by the MSRP of the vehicle which I was still within after the equity. So after all this I get the points off my credit score for the inquiry and Bill Luke just laughs it off and moves on to the next person. I will be filling out every online review site I can find and tell everyone I know about the experience I had at Bill Luke Chrysler and with Richard Cetwinski. Am I complaining now Richard?
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
12/15/2014
Tom, following up on my private message from a couple months ago. I apologize your experience with us left you feeling upset. Thank you for allowing us the opportunity to earn your business.
Kac19999/30/2014 01:19:36 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Body work
Had body work done. They had to redo it. Employee was irate. Couple days after getting my car back learned that my oil had been drained. Coincidence? Don't think so!!
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
12/15/2014
Thank you for bringing this to our attention. Your feedback is valued and will help us improve our service.
jacindab9/26/2014 02:18:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:KB Baker
Easy, efficient, knowledgeable...couldn't be happier. Ask for KB Baker! Scott in finance is equally efficient. I'm finally driving in my brand new Jeep!
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
9/29/2014
We appreciate your review. Thank you for sharing about your buying experience with KB Baker and Scott. Thank you again, and we hope you enjoy your new Jeep!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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