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Bill Luke Chrysler Jeep Dodge RAM

2425 W Camelback RdPhoenix, AZ 85015
1-877-761-09761-877-761-0976

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Bill Luke Chrysler Jeep and Dodge, Inc. located in Phoenix, Arizona. Family owned and operated since 1927. We are here to make sure your car buying experience ... Read more
Welcome to Bill Luke Chrysler Jeep and Dodge, Inc. located in Phoenix, Arizona. Family owned and operated since 1927. We are here to make sure your car buying experience is like no other. Come visit us today and experience the difference.

Why You Should Buy a Used Car From Us

Welcome to Bill Luke Chrysler Jeep and Dodge, Inc. located in Phoenix, Arizona. Family owned and operated since 1927. We are here to make sure your car buying experience ... Read more
Welcome to Bill Luke Chrysler Jeep and Dodge, Inc. located in Phoenix, Arizona. Family owned and operated since 1927. We are here to make sure your car buying experience is like no other. Come visit us today and experience the difference.

Languages Spoken

  • Español

Dealer Disclaimer

*Price includes incentives and rebates and applies to conventional financing only. Certain conditions apply. Financing by Chrysler Capital may be required for Bonus Cash. ... Read more
*Price includes incentives and rebates and applies to conventional financing only. Certain conditions apply. Financing by Chrysler Capital may be required for Bonus Cash. Pricing is only available for prime lender financing through Bill Luke. Financing not obtained by us, non-prime and cash transactions may result in an increase in price of $1,000 or more. Any and all actions must be in Maricopa County, AZ. Second key, floor mats, owner's manual may not be available on all pre-owned vehicles.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.4
    Quality Of Work
  • 4.4
    Friendliness
  • 4.2
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 120 
dsellers4/07/2015 12:22:31 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Lucio Gomez
04/06/2015 I drove 15 miles to bill luke to test drive an advertised 2013 dodge charger rt hemi for 23k i wanted to trade a 2014 v6 camaro with 4300 miles on the odometer..... first off the salesman wouldn't show me that challenger or any challenger He was only focused on the value of my trade and numbers of a deal on a car he had not showed me or let me even test drive yet....
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
4/07/2015
Your feedback is valued and will help us improve our service
Hurricane14/06/2015 06:38:16 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Wendy Muller
I bought a truck in Jan 2015 from Wendy in the Fleet department for my business. It was worst experience I have had at any dealership in my life. Her product knowledge is the worst. Ask her any question and she has to go ask someone for the answer. I came to pickup the truck and it wasn't even ready. It was missing mud flaps. I asked her where they were and was told I could take it over to service and have them installed. Poor Poor customer service! The dealership as a whole is unprofessional. I was told I was signed up for businesslink, ask someone there what Businesslink is and they really can't tell you. It is supposed to give businesses priority in service but, when my transmission would not go into drive intermittantly. They took over 3 business days to look at it the and another 4 to get the parts. The truck was down for a week two weeks after I got it. Bill Luke is rollin over in his grave with how this dealership is being run
Biggdann972/07/2015 03:24:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Don't remember
impressed with the work done by this dealership. I had issues with the car I purchased and everything was resolved smoothly. If I buy a car again in the near future, I will be sure to come back??.
Kar98k12/14/2014 08:20:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mack Johnson, Ebony Browne
I went into this dealership after having found a 2014 Ford Mustang online at their location. I contacted them via email and asked a few questions about it. Ebony Browne who got back to me was very helpful and we set up a time that would work for me to come check the car out in person. I got there a little early and had to wait for my appointment time. All the while i was in the showroom, i never had anybody hassle me at any point or bug me to go with them to see any cars. You know, no typical B.S. you'd expect when going to a car dealer. Everyone was very nice and professional. When my appointment time arrived, Ebony introduced herself and also the salesman who would be helping me, Mack Johnson. I have nothing but good things to say about Mack. Very nice, very helpful. The entire experience was a great one. Test drive the car, small talk while working out the details, etc. Yeah, it's a slow process whenever you buy a car with all the paperwork and credit checks, but at no point did i feel i was getting into anything i didn't want or couldn't do. They did a great job listening to what i wanted and working to get me a good financing term and payment. They even took my piece of junk car as a trade in and i left with my new Mustang without a down payment. HIGHLY RECOMMENDED!
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
12/15/2014
Thank you very much for sharing your experience with us and for your business with the Mustang. Enjoy and drive safely!
guillermogonzales11/25/2014 04:17:04 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ebony Brown
After severals calls and emails I finally convinced the salesperson that I was serious about buying a car. After all of this she wanted to go over numbers we had already discussed and I decided I did not need to beg someone to take my money. There are way too many dealers in Phoenix to do business with these incompetents. I have purchased 4 cars in the last year from Airpark Chrysler and will not make the mistake of trying Bill Luke again. Save yourself the brain damage and go somewhere else!!
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
11/25/2014
Dear guillermogonzales, Sorry to hear we could not come to a deal. Bill Luke has been in business since 1927 and we strive for great customer service. If we can do anything for you in the future please contact us 602-249-1234.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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