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Bill Luke Chrysler Jeep Dodge RAM

2425 W Camelback RdPhoenix, AZ 85015
1-866-497-21841-866-497-2184

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Bill Luke Chrysler Jeep Dodge & Ram located in Phoenix, Arizona. We have been family owned and operated since 1927, and are here to make sure your car buying e ... Read more
Welcome to Bill Luke Chrysler Jeep Dodge & Ram located in Phoenix, Arizona. We have been family owned and operated since 1927, and are here to make sure your car buying experience is like no other. Come visit us today and to experience the Bill Luke difference. Did you know that Bill Luke is the #1 FCA Certified Dealer in the USA and has been since 2013. We are also the #1 Retail Truck Dealer in all of Arizona 2015, all makes. Lastly, at Bill Luke, what you see is what you get. We don't pack unwanted add-ons into the price like the other guys, and we price all of our vehicles up-front. Contact us today to experience the Bill Luke Difference.

Why You Should Buy a Used Car From Us

Welcome to Bill Luke Chrysler Jeep Dodge & Ram located in Phoenix, Arizona. We have been family owned and operated since 1927, and are here to make sure your car buying e ... Read more
Welcome to Bill Luke Chrysler Jeep Dodge & Ram located in Phoenix, Arizona. We have been family owned and operated since 1927, and are here to make sure your car buying experience is like no other. Come visit us today and to experience the Bill Luke difference. Did you know that Bill Luke is the #1 FCA Certified Dealer in the USA and has been since 2013. We are also the #1 Retail Truck Dealer in all of Arizona 2015, all makes. Lastly, at Bill Luke, what you see is what you get. We don't pack unwanted add-ons into the price like the other guys, and we price all of our vehicles up-front. Contact us today to experience the Bill Luke Difference.

Languages Spoken

  • Español

Dealer Disclaimer

*Price includes incentives and rebates and applies to conventional financing only. Certain conditions apply. Financing by Chrysler Capital may be required for Bonus Cash. ... Read more
*Price includes incentives and rebates and applies to conventional financing only. Certain conditions apply. Financing by Chrysler Capital may be required for Bonus Cash. Pricing is only available for prime lender financing through Bill Luke. Financing not obtained by us, non-prime and cash transactions may result in an increase in price of $1,000 or more. Any and all actions must be in Maricopa County, AZ. Second key, floor mats, owner's manual may not be available on all pre-owned vehicles.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 307 
Customer7/13/2016 10:05:14 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Department Advisor and Assistant Service Department Manager
Zero Accountability – I have been taking my vehicle to this Service Department since 2011. In 2015 I brought my vehicle in for continued Air Conditioning Issues and again July 2016. I have a lifetime Warranty of the Jeep so major parts and labor is covered with a small $100 deductible. The unqualified service advisor the same one as in 2015 tried to sweep the AC problems away and in fact knowingly covered up and withheld pertain information about the AC issues. This time the compressor was replaced by the AC still has Zero velocity and in fact, the front seat passengers are very uncomfortable and the back seat passengers well they have no air. Did I mention the Jeep only has 44,500 miles. Having an 8 months old who cannot ride in your vehicle because of the heat conditions is so dangerous and certainly unacceptable. We have a case open with the Chrysler Corporation holding the lifetime warranty documenting the issues associated with the Service Department for this Dealership. We are really hopeful upper management will read this review and take the necessary investigation and action to help resolve this issue for us.
Ryan Williamson6/12/2016 05:31:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Septus 'Tank' Wallace, Thayer Park, and Robert Diaz
Bought our third vehicle from Bill Luke Chrysler Jeep Dodge & Ram on Camelback Rd. It was my second time working with Tank Wallace and Thayer Park (in finance); and my first time working with Robert Diaz as our delivery coordinator. They all 'get it'...seamless process...quick, specific and they listen to the customer. We found the vehicle on their website and Tank had the paperwork ready for us when we got there. Thank you Gents!
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
6/16/2016
Dear Happy Customer. Thank you for giving us a perfect rating and for sharing your experience about our dealership to others. I'm sure our entire Bill Luke staff enjoyed providing great service to your needs as much as you enjoyed your visit. Take care!
Cynthiamarieexx6/12/2016 03:28:27 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ron sellsman, and Robert he was great helping with my new car equipment thanks Robert
they work fast with you.they make sure you are happy they have nice stuff it was one of the nicest places I went to in a long timeI've been to lots of dealers before and they were the night and fast this I was in and out with a new car
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
6/16/2016
We just wanted to send out a big THANK YOU!!! From all of us here at Bill Luke for your patronage- we sure do appreciate you... and thank you so much for posting your reviews online.
1mofunk6/09/2016 10:45:40 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Fhawn Grooms
First experience with Bill Luke service department this last week and it truly turned out better than expected. I worked with Fhawn Grooms as my Service Advisor and she was spectacular. Above any expectation I had for a service department, she was friendly, prompt and courteous. She really took care of me and I appreciate it! Look forward to dealing with Bill Luke for all my service needs. Thanks, Fhawn!
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
6/16/2016
We have a philosophy of our customers being our number one priority and we are glad you received such service!
AylaB6/06/2016 10:41:50 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bruno and Robert
I had a great experience after my visit at Bill Luke Chrysler Jeep Dodge Ram in Phoenix, AZ! The sales specialist immediately saw we needed help and didn't hesitate to be there to show us vehicles. We went in wanting a used car, but left with a better price and perfect car for us! Bruno just knew which vehicle we would prefer! He was honest, friendly, and easy to communicate with. After the car went through detailing, we spoke with Robert. He was very friendly and was very familiar with the new cars. I thought I was going to leave not knowing the new technology the 2016 Dodge Dart offers. He really helped the transition process from a 2004 car to a new. Even when I had alarm issues right after driving home off the lot, Robert was there to help! THANK YOU!
Bill Luke Chrysler Jeep Dodge & Ram responded to this review
6/07/2016
Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you again.
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Bill Luke Chrysler Jeep Dodge RAM : Phoenix, AZ 85015 Car Dealership, and Auto Financing - Autotrader