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Bell Road Toyota

2020 West Bell RoadPhoenix, AZ 85023
1-877-637-09861-877-637-0986
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Buying a New Vehicle has never been easier! We promise to to treat you right and offer our best price upfront. Call or visit our showroom floor to schedule a test-drive t ... Read more
Buying a New Vehicle has never been easier! We promise to to treat you right and offer our best price upfront. Call or visit our showroom floor to schedule a test-drive today!

Why You Should Buy a Used Car From Us

For the best price in town ask for your Bell Road Toyota Internet Team. We offer a 3 day Customer Exchange -- If it's not the best used car you have ever bought bring it ... Read more
For the best price in town ask for your Bell Road Toyota Internet Team. We offer a 3 day Customer Exchange -- If it's not the best used car you have ever bought bring it back and we will help you select another vehicle ** Call Dealer for Details.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 239 
opg43/05/2015 01:44:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gilbert Ortiz
Just bought a 2015 Tacoma, Had the pleasure to work with Gilbert Ortiz. He was very professional and kind knew his vehicles and was not pushy. Will send family and friends his way in the future and will do business anytime again!! Thanks!!
RAV Review2/16/2015 01:03:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Larry Ajayi
Great !!! Buying Experience. We weren't really looking for a car to buy, our car had machanical issuse So,"My husband & I," decided" to go look for a car. I wanted to see the Toyota's frist, There is where we meet Larry Ajayi. !! He was so Nice and Professional, We ask him about The Toyota's and he showed us what he had in the lot , he is vey Knowledgeable, of his vehicles, made us fell very comfortable. GO SEE LARRY AJAYI.!!! AT BELL TOYOTA. WE WILL TELL FREINDS & FAMILY .. THKS Thank You, Larry Ajayi. ( Ajayi bought my car from larry)!!!
Chloe W.2/15/2015 12:21:18 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Eddie
Went to Bell Road Toyota looking to purchase a '99 4Runner I saw on Cars.com. Called about the car at around 9am, spoke to a guy there (Eddie) who told me about the car. Sounded awesome, great car, only problem was I was commuting to Phoenix from Tucson. We talked about price for a while and finally settled on a price worthy of driving up to see and buy. He told me he couldn't accept earnest money, against their policy or something, but that he would put the car in the back while I drove up. Ok, sounded good and we hurried to Phoenix. Made our way to Phoenix through unbelievable traffic (of course) only to get to the dealership and find two other groups of people looking at the car which was parked IN THE FRONT OF THE LOT. Walked over to the car and Eddie was very welcoming ready with the keys to take for a test drive. We had been talking back and forth with this guy since the morning on price and we were confident that we had gotten there as we said we would, CASH in hand, ready to buy. After the test drive we got back and were put at a desk to sign some papers. Even though we were paying with cash, somehow we still had to fill out a form for a credit check (?) and as soon as we were done filling it out, Eddie comes back to tell us the car was bought by some other guy. Apparently, while we were out on a test drive and had ALREADY SETTLED ON A PRICE AND AGREED TO A DEAL, some other salesman sold the car. Our salesman didn't even try to talk to the manager, left us completely hanging. To use his words, the car was "bought from right under us." Guy said that even though we had already made an agreement, these other people showed up who offered a little bit more and they gave the car to them. These people were financing while we showed up with cash. Tried to speak to a manager afterwards who was rude and had the nerve to mock us for the amount of cash we brought claiming "I doubt we would have sold it to you for that much anyways!" Just to add the cherry on top, a family member called the dealership to try and speak with a manager and figure out what went wrong and they were treated with the utmost disrespect. Horrible experience. We left empty handed and furious. This place has two stars on yelp for a reason. They have terrible service, rude managers and are just a business that functions with no integrity. I would not recommend this dealership to anyone.
Freeagent68681/21/2015 01:20:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Larry ajayi
Larry was of great help! Definitely will recommend others to visit bell road Toyota! Very happy with the service and all the help Toyota provided for me.
jodecy181/19/2015 02:18:07 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ronald Kieth
The customer service was outstanding! We were in and out in 3 hours and with a fabulous car! Our sales persons personality was beyond amazing and so easy to talk to and relate to! Everyone we encountered and helped us was fabulous! I was hesitant in going car shopping but never once felt pressured at the dealership!
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