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Chapman BMW on Camelback

1144 East Camelback Road (for Pre-Owned Certified)830 East Camelback Road (for New cars)Phoenix, AZ 85014
1-866-664-17231-866-664-1723
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a lux ... Read more
Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a luxury performance vehicle. Located at 830 East Camelback Road in the heart of downtown Phoenix, Arizona.

Why You Should Buy a Used Car From Us

Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a lux ... Read more
Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a luxury performance vehicle. Located at 830 East Camelback Road in the heart of downtown Phoenix, Arizona.

Dealer Disclaimer

Savings only at 830 E. Camelback location in Phoenix. Savings from retail price. Must take Delivery from New Car stock. Cannot be combined with some offers. Not all model ... Read more
Savings only at 830 E. Camelback location in Phoenix. Savings from retail price. Must take Delivery from New Car stock. Cannot be combined with some offers. Not all models qualify. O.A.C.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 500 
Ifuseeknaomi7/29/2015 02:56:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Nick connaty
So first let me start off by saying that I never owned a BMW but always wanted to. It was my dream car, only issue was I was married to a man who was a salesman for a different make and dealership so I felt abligated to purchase from him to support his career. Well after are marriage came to an end I decided that I was going to treat myself to what I've always wanted. I will say that my ex and I are still good friends so he was willing to help me get a BMW through autonation, which is the company he works for, at his cost. Only problem was, was the fact the dealership was in Tucson 96 miles away and kind of made looking at cars very difficult. So one sunny Sunday I picked up a girlfriend and decided to go to chapman BMW in camelback to look at the different styles not necessarily to purchase. When I arrived we got out, hoping a salesman would not approach us as I was set on just looking not wasting people's time. Well about 5 mins into looking at a certain car a tall slender man with wild hair (Craig Rusin) approached and asked if I wanted to take her for a spin. I agreed but I was honest and explained that my ex could get me employee pricing on a BMW and I didn't want to waste his time. He then smiled and said well thanks for the honesty but I will still show you vehicles anyway, which I replied well since I'm here I will give you a chance to earn my business so give me your best shot. Test drove a beautiful red fully loaded 328i which on the test drive he could tell I wasn't impressed and asked why since he could tell. For me the 328 front window was to narrow and I felt like I had a lot of blind spots, also felt the car was super tiny inside. After the drive he said let me show you the 4 series, which I said I didn't want a 2 door but he smiled and said lucky for you they came out with a four door version this year. Test drove it and really liked it. I will say that there is no other car that I've had that has even compared to the drive of a BMW. After saying yes to the car we went to negotiating my trade, payment, which I put up a great fight and even had the ex on the phone to confirm if I was getting a great deal and he said that if that was the deal they were giving me, trade value, and interest that I should take it. Craig really did help me get the best deal and after 4 hours I drove off in a new 428i grand coupe. About 2 weeks after I purchased I met with the BMW genius Nick Connaty where he went over everything about the car and asked if I had any questions. I will say the sound system is kind of weak, which I assumed for the price I would have come with a better sound so I would upgrade to the Harmon if you like your music. Overall best experience ever and amazing people to deal with. Ask for Craig Rusin he is just all around a cool guy.
LUCI7/29/2015 02:34:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:BOBBY - SERVICE DEPT
CALLED BOBBY IN THE SERVICE DEPT. AND HE TOOK ME THAT SAME DAY. EVERYONE THAT I CAME IN CONTACT WITH WAS SO NICE AND ACCOMIDATING. BOBBY IS ALWAYS SO NICE.
SO7/25/2015 07:08:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Doug Strobot
As an avid Lexus owner for 12 years the time had come to trade in for a newer model. Over several weeks I was not able to find the Lexus I wanted. My husband is a loyal BMW driver and has worked with Chapman BMW on his last 3 cars. I have resisted his urgings for years to convert to his way of thinking. He called the Service Manager Doug Strobat , who I knew from his years at Scottsdale Lexus, for a recommendation of a sales rep who might be able to sell me a BMW. And he did. We met with Craig Rusin who is like no other sales rep _ funny, easy going and NO PRESSURE. I told him exactly what I was looking for and he had the car. Easiest purchase ever, even with the financial negotiations. I encourage any skeptic to work with Craig Rusin and Doug Strobat when considering a BMW purchase. They changed my mind!
Kpbmw7/22/2015 01:24:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Rusin
The car buying process in general was fast and easy! Even on a Saturday afternoon! Craig worked with me for several weeks answering questions and making me feel great about buying my 2nd BMW. He would respond to texts or phone calls quickly and always with accurate and detailed information. He was funny, knowledgable, trustworthy and attentive. Will recommend Craig Rusin and Chapman BMW on Camelback to everyone!!
Tuff girl7/17/2015 12:58:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Rusin
I worked with Craig Rusin at the Chapman BMW on Camelback. This was an easy breezy experience with jokes and laughter. Every word Craig said was accurate and he saw his promises through to the end. Including driving my new car up north to meet me. Awesome guy, also Artin in finance was amazing.
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