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Chapman BMW on Camelback

1144 East Camelback Road (for Pre-Owned Certified)830 East Camelback Road (for New cars)Phoenix, AZ 85014
1-866-664-17231-866-664-1723
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a lux ... Read more
Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a luxury performance vehicle. Located at 830 East Camelback Road in the heart of downtown Phoenix, Arizona.

Why You Should Buy a Used Car From Us

Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a lux ... Read more
Welcome to Chapman BMW on Camelback, home of The Ultimate Ownership Experience. We provide an extraordinary experience for Arizona customers who are searching for a luxury performance vehicle. Located at 830 East Camelback Road in the heart of downtown Phoenix, Arizona.

Dealer Disclaimer

Savings only at 830 E. Camelback location in Phoenix. Savings from retail price. Must take Delivery from New Car stock. Cannot be combined with some offers. Not all model ... Read more
Savings only at 830 E. Camelback location in Phoenix. Savings from retail price. Must take Delivery from New Car stock. Cannot be combined with some offers. Not all models qualify. O.A.C.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
ss62232/13/2016 07:00:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Rusin
Sometimes things are just meant to be. My husband and I weren't planning to buy a car that day; but Craig patiently educated us on options and we soon found ourselves looking at the perfect vehicle to replace my 10-year old 325i. He was incredibly knowledgeable about all the BMW models and extremely helpful in giving us the information we needed to conduct our search. Even though he was catching a plane that afternoon, he took his time to take us on 2 test drives, shepherd us through financing and then walk me through all the features of my new car. We never felt any pressure to do anything other than enjoy spending time experiencing the Ultimate Driving Machines. Craig has also been great about following up to be sure everything's going well and I look forward to seeing him when I take the car in for its first service, if not sooner. You can't go wrong giving Craig a chance to earn your business - he's the best we've ever dealt with and is the prefect example of the perfect salesperson!
CML2/09/2016 04:23:54 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Patrick Burchell
I recently had my BMW 650i serviced through my Service Advisor, Patrick Burchell. All that is required of me is to simply drop the car off. Patrick always has the paperwork ready, confirms the work, and keeps me apprised during the process. I live quite a distance away so the loaner car is greatly appreciated. This car is our 'baby' and is returned to me cleaned with the issues resolved. Thank you Patrick, and to you Nick Falcon, for selling me the car.
Icewater1/30/2016 06:50:24 PM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:SERVICE SERVICE
I arrived at 12 for an oil change which was approximated to take 1.5 hours. Dan said he would call me when it was ready. I was provided a loaner and ran some errands until around 1:30 when I headed back to the dealership. I arrived and gave the loaner back to a service employee and told him I was working with Dan. About 30 minutes later, now 2:00, I flagged down another employee and notified him of what I was waiting for. He promptly brought Dan out from the back. He said he would check on the car. Upon returning at 2:10 he said it would take another 20 minutes. I then waited another hour without any update or check-in. I left the dealership at 3:20. I will not be using this dealership again for servicing my BMW.
AviR1/30/2016 05:46:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Ross
It's smooth and hassle free everytime to drop my car off for service. My service advisor, Michael, is critical in how simple the process is.
scoobes06141/29/2016 11:48:32 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Rusin
I have had the pleasure of buying two cars from Craig over the past 4 years and can't say enough good things about this guy. I have referred two friends and my father and have never been disappointed. One of the greatest things about Craig is he isn't done when you get your car. He has helped me with every issue or question I have had since buying my first car. He's a great guy and you would be an idiot to use anyone else. Thanks for everything Craig.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Chapman BMW on Camelback : Phoenix, AZ 85014 Car Dealership, and Auto Financing - Autotrader