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Bell Road Toyota

2020 West Bell RoadPhoenix, AZ 85023
1-877-637-09861-877-637-0986
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Buying a New Vehicle has never been easier! We promise to to treat you right and offer our best price upfront. Call or visit our showroom floor to schedule a test-drive t ... Read more
Buying a New Vehicle has never been easier! We promise to to treat you right and offer our best price upfront. Call or visit our showroom floor to schedule a test-drive today!

Why You Should Buy a Used Car From Us

For the best price in town ask for your Bell Road Toyota Internet Team. We offer a 3 day Customer Exchange -- If it's not the best used car you have ever bought bring it ... Read more
For the best price in town ask for your Bell Road Toyota Internet Team. We offer a 3 day Customer Exchange -- If it's not the best used car you have ever bought bring it back and we will help you select another vehicle ** Call Dealer for Details.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.5
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 313 
Bell sucks8/12/2016 01:54:27 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Logan Michaels
We stopped by after work to look at the 2016 camry deals that we found online. We were greeted and assisted by Sales Associate, Logan, who was great to work with. Finally, we narrowed down what model we were interested in PURCHASING. We accompanied Logan inside to meet Lance, the sales manager, also a nice guy. Both Logan and Lance were aware of our only financing preference was to purchase, I even mentioned my complete disinterest in leasing a vehicle. The 2016 Camry deals online were all gone. Interesting... maybe there was a delay in their website, or as I now know, they typically will only have 1 car available for the online deals, then when you get there "we just sold them all".. For whatever reason we test drove a new one, discussed it, and decided to leave. Sounds fine, right. Yea until this point, decent! As we are walking to our car, Logan comes after us, stating "they want to know if you have any interest in a 2016 Avalon for $18,000". Ok what's the catch... "nothing, they want to sell the remaining 16's and business has been slow so they want to make a deal. Ok great, we walk the lot, find the car, test drive it, go back inside to discuss the financing.... this is the unbelievable part... The closer, TK, comes over, and the nightmare begins... He says "do you know there are 4 ways to purchase a vehicle. But there is a catch. Cash, finance it- only if you qualify which a lot of people don't, lease, or lease to purchase". Blah, blah, blah. The long and short- the dangling carrot really was to lease the car. He got into a back and forth with my husband about leasing, trying to convince us that instead of the almost $40K sticker price for this vehicle it really was only $15K for the lease at which point we had the option to purchase and pay the remaining balance. I still to this day don't know where the $18K offer was. The whole time during this conversation Logan is sitting across from me with his head down. I ask "TK" where is the $18K purchase price he offered and brought us in for. His response, well how can I sell you a $40K car for that price? There is no way... I get up to leave as that isn't what they represented to us. Clearly no interest in continuing. Logan walks us out apologizing several times that he had no clue that is what TK was doing. Stated how embarrassed he was about this whole thing. Thankfully all we lost was an hour and a half of our time and saw right through his scam. I find it very odd that he isn't listed on their website anywhere... why, what are they trying to hide?? Buyer beware-TK is a complete snake in the grass. I wouldn't let my worst enemy buy anything from them.
Marco Lopez8/11/2016 09:25:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Jones
Robert jones was awsome really informative i really enjoyed my visit there i would refer friends family etc. Im very happy with my decision thanks again.
Blh8/11/2016 08:20:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Billy Ferreri
I found a Forester I was interested in online and met with Bill Ferreri to test drive it and confirm it was the vehicle I wanted. He was fantastic, listened and made the buying process comfortable and easy. Bill explained each step and was very responsive to our questions about the vehicle and the financing. Thanks, Billy, for a good experience at Bell Toyota and for making sure that my "new" Subaru is perfect.
James8/05/2016 03:22:51 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kirk Wade
I had a very negative experience with another Toyota dealership and came to Bell Toyota to get a second opinion. I met with Kirk Wade, who first off took the time to listen and understand what I wanted along with the experience I had previously. He along with his finance team worked with me to get everything I asked for and believe it or not, more than what I wanted. Not only did I save a huge amount compared to the "other dealer" but I had a pleasant experience. There were no gimmicks, no promises broken, just an honest negotiation and a great deal on my new 2016 Corolla. Ask for Kirk and tell him James sent you!
5harona8/03/2016 09:26:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kirk Wade
I really didn't know where to go look for another car. But my Mom had good service from Bell Road Toyota, so I decided to go in. I met Kirk Wade, we went on a test drive of a 2016 Corolla. I was in shock when he said it was a 4 cylinder car. I was impressed right away! He made the experience tolerable--actually pretty nice! He was so helpful during the transaction and still now a week later. He is a class act!! I will recommend Bell Road Toyota & Kirk Wade!
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Bell Road Toyota : Phoenix, AZ 85023 Car Dealership, and Auto Financing - Autotrader