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Bob Jeannotte Buick GMC

14949 Sheldon RdPlymouth, MI 48170
1-866-473-02681-866-473-0268
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Services and Amenities

  • Service Centers
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
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Why You Should Buy a Used Car From Us

We are a family owned dealership that has been in business for years proudly serving Plymouth and the surrounding communities. It is our goal here at our dealership to m ... Read more
We are a family owned dealership that has been in business for years proudly serving Plymouth and the surrounding communities. It is our goal here at our dealership to make sure that all of our customers are Completely Satisfied! We invite you to visit us in person and see why your neighbors chose us to be their partner in their vehicle ownership.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.5
    Quality Of Work
  • 4.3
    Friendliness
  • 4.3
    Overall Experience
  • 5.0
    Price

Dealership Reviews

1 - 5 of 17 
hotrod19654/11/2016 10:31:44 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Markovich, Derrick Smith, Paul Carlin
I am writing this review to express our complete satisfaction with the Bob Jeannotte Buick GMC dealership in Plymouth, MI. Our 2005 Saturn Vue encountered an issue with Body Electrical System. We installed an aftermarket device on our vehicle based on the suggestion of our insurance company in order to decrease our premium and gain reward points that were redeemable at various locations. Instead of saving me money I had to pay for components that shorted out due to the device installed. One of the devices that shorted out was the BCM (Body Computer Module). Not only was the vehicle not starting it also stopped operating while driving. With the very professional and patient personnel in the Service Department the issue was resolved. This was a very perplexing issue, but the folks at Bob Jeannotte worked on the problem until a final resolution was attained. I wrote to the Jeannotte expressing our thanks and praising the dealership. My wife and I have not been fans of dealership service departments. Our minds have been changed with our relationship with Bob Jeannotte. We rate them a 5 star dealership and very highly recommend them for new car sales, used car sales, car rentals their service department and most of all their highly professional staff. Raymond Rodriguez
Sheila4817011/19/2015 09:35:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brent Adoni
We're very pleased with the entire leasing experience at Bob Jeannotte Buick. Our salesperson, Brent was very knowledgeable about the vehicles and leasing programs available. A very efficient and friendly dealership.
nvtvler8/31/2015 10:52:13 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Reid Griffin
As usual, was greeting nicely by Reid and had the paperwork completed quickly for the oil change. Appreciated that he reminded me of the time frame to receive the oil changes included with a new car purchase. Customer Lounge is well equipped even when busy, as it was that morning. Customers all seems satisfied with length of wait, as was I. Keep up the attention to customer service! My sales person walked through and recognized me even though it has been over 1.5 years since purchase. Second car purchased through this dealership and will return. The Buick Regal has been a great car.
noname5/28/2015 10:48:27 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Derek
I was concerned with some warranty issues with my car and because the service guy found nothing wrong, I felt like he didn't want to waste time on me. JUST BECAUSE YOU ARE NOT GETTING PAID FROM AN APPOINTMENT, THAT IS NO REASON FOR KIND CUSTOMER SERVICE TO EXIT OUT OF THE BUILDING! Also, I had forgot to mention an additional concern I had so I called the service department after I left the dealership to inform them about it. While picking up my car, I asked about the loose steering and the guy said since the car tested out fine, they didn't look into the steering. I am very disappointed in the "rush rush get the customer out the door" service you run!
KathySteele10/25/2014 02:54:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Reed
I trust this dealership and feel they always stand behind their work. The call before they do any extensive work. They also inform me of the cost before doing repairs. I am very pleased with them each time they work on my truck. The owner, if he is there comes into the service lobby and passes out pens! A special touch as he checks on you to make sure you are being helped .
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Bob Jeannotte Buick GMC : Plymouth, MI 48170 Car Dealership, and Auto Financing - Autotrader