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Bob Jeannotte Buick GMC

14949 Sheldon RdPlymouth, MI 48170
1-866-473-02681-866-473-0268
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Services and Amenities

  • Service Centers
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
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Why You Should Buy a Used Car From Us

We are a family owned dealership that has been in business for years proudly serving Plymouth and the surrounding communities. It is our goal here at our dealership to m ... Read more
We are a family owned dealership that has been in business for years proudly serving Plymouth and the surrounding communities. It is our goal here at our dealership to make sure that all of our customers are Completely Satisfied! We invite you to visit us in person and see why your neighbors chose us to be their partner in their vehicle ownership.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.3
    Quality Of Work
  • 4.0
    Friendliness
  • 4.0
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 14 
noname5/28/2015 10:48:27 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Derek
I was concerned with some warranty issues with my car and because the service guy found nothing wrong, I felt like he didn't want to waste time on me. JUST BECAUSE YOU ARE NOT GETTING PAID FROM AN APPOINTMENT, THAT IS NO REASON FOR KIND CUSTOMER SERVICE TO EXIT OUT OF THE BUILDING! Also, I had forgot to mention an additional concern I had so I called the service department after I left the dealership to inform them about it. While picking up my car, I asked about the loose steering and the guy said since the car tested out fine, they didn't look into the steering. I am very disappointed in the "rush rush get the customer out the door" service you run!
KathySteele10/25/2014 02:54:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Reed
I trust this dealership and feel they always stand behind their work. The call before they do any extensive work. They also inform me of the cost before doing repairs. I am very pleased with them each time they work on my truck. The owner, if he is there comes into the service lobby and passes out pens! A special touch as he checks on you to make sure you are being helped .
Smachnik017/23/2014 11:03:09 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris B and Richard K.
Wonderful dealership to work with, friendly and helpful. The used car manager Chris B. went above and beyond to help close our deal on a nice used car. Will be the first place we look at when looking for another vehicle, new or used.
ochmanski10/03/2013 10:20:25 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Reid Griffin and Brian Roper
Always treated well and professionally. These guys are experienced and offer great service. Solve my problems every time. Such expertise and great attitude is exhibited throughout the Dealership
rmusic8/02/2013 04:11:43 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Bill in service
This is the worst dealer service experience I have ever had. We asked to have a sun roof leak fixed and a tune up and an estimate for shocks and struts. We were told about $300. The next day they called my husband and said they could fix my car for $3,200 because it needed all kinds of work. Now, the car is 7 years old and is probably only worth 6K. They offered to "knock off 1,200." Still a joke. Ends up we received what we originally asked for and still paid $500. I went to pick up my car after hours. When I started it up, the automatic headlights would not turn on, there was a "check gauges" warning on on the heads-up display, the brake light was on when the brake was not engaged, and the something-is-behind-you alarm kept bonging even though I had the car in drive (not reverse). I had to turn it off and on a few times, remove the key and re-insert it, and it finally acted normal again. That's fine, but didn't anyone test this stuff out before putting it outside to pick up? I will never go back to this dealer for anything ever again.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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