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Royal Chevrolet - VA

4502 W Broad StRichmond, VA 23230
1-888-403-79601-888-403-7960
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  •  Finance a vehicle with us

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Royal Chevrolet was the #1 volume dealer in Richmond for 2012, 2015 Customer Satisfaction Award from DealerRater.com, and continues to be #1 in customer service month aft ... Read more
Royal Chevrolet was the #1 volume dealer in Richmond for 2012, 2015 Customer Satisfaction Award from DealerRater.com, and continues to be #1 in customer service month after month. We are a full service dealership offering guaranteed credit approval.

Why You Should Buy a Used Car From Us

We will buy your used car, even if you don't buy a car from us!! Here at Royal Chevrolet you are treated like royalty. We offer a relaxed atmosphere and a friendly staf ... Read more
We will buy your used car, even if you don't buy a car from us!! Here at Royal Chevrolet you are treated like royalty. We offer a relaxed atmosphere and a friendly staff to help you with the purchase of your next vehicle. We won the 2015 Customer Satisfaction Award from DealerRater.com, and are a full service dealership, offering guaranteed credit approval.

Dealer Disclaimer

Price does not include title, taxes, tags or $299 dealer processing fee. See dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 289 
Conservative one 7/30/2015 09:48:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Matthew Ridley
I had an outstanding experience at Royal Chevrolet. My sales associate, Matthew Ridley, was very professional, thorough, and patient. He did not pressure me into a purchase and provided me with multiple options based on my budget. I could not have been more pleased with the experience and would highly recommend Royal to others interested in a new vehicle.
fhh1237/27/2015 08:39:35 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Luke Reid,Jason Foster
I worked with Jason Foster and Luke Reid in purchasing a vehicle. Jason was very helpful and straightforward, and I ended up purchasing the vehicle the very next day after first viewing it. The price of the vehicle was in-line with reviews and independent vehicle assessments I could find and there was no unnecessary haggling, which was a plus for me. For his part, Luke was very friendly and helpful in explaining the financing and options available and I didn't try and "over-sell" the options available. Would definitely recommend this dealership to anyone in the market for a Chevy.
KP7/23/2015 09:07:02 AM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Pamela Moore
My visits were good. The email connection was good. The information received to make the best choice for myself was good. Pam Moore and Rusty Snead were good help for me.
CrissyLynn7/20/2015 08:58:14 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dino Capocelli,Jason Foster
I can't really put into words how easy my car buying experience was with Jason Foster. I was not really looking to purchase a car on July 15th. I was currently driving a 2006 Pontiac G6 that was in good condition, but was getting up there in age. My mom and I decided to take a drive to Royal Chevrolet just to "take a look around". My sister had recently purchased a Cruze and raved about how easy the process was. I had looked at the Equinox and knew I wanted a smaller SUV. We arrived and Jason met us with a smile. He helped me locate an Equinox that met my "requirements". It had to have a sunroof. He asked what my price range was and put my fears of having another car payment at ease. After test driving "Ruby", I knew I was in love. I loved the way the Royal team made it happen. I could have been finished with the whole experience by noon had I not had an appointment to attend to. There was no pressure, no back and forth haggling over prices, and the whole experience was very low stress. I would highly recommend Royal Chevrolet, and especially working with Jason to any of my family and friends. The whole team at Royal was so friendly, welcoming, and helpful. Thank you for introducing me to my new 2015 Chevy Equinox, "Ruby"!!
amy297/18/2015 06:05:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Moore,Dino Capocelli,Ronald Carter
This is my third time buying from Royal. I will never go anywhere else. Everyone at Royal is wonderful and easy to work with. Bob, Ron and Dino treated us like family and made what can be a very stressful experience, go very smoothly. Thanks guys! See you soon!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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