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Royal Chevrolet - VA

4502 W Broad StRichmond, VA 23230
1-888-403-79601-888-403-7960
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  •  Finance a vehicle with us

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Royal Chevrolet was the #1 volume dealer in Richmond for 2012, 2015 Customer Satisfaction Award from DealerRater.com, and continues to be #1 in customer service month aft ... Read more
Royal Chevrolet was the #1 volume dealer in Richmond for 2012, 2015 Customer Satisfaction Award from DealerRater.com, and continues to be #1 in customer service month after month. We are a full service dealership offering guaranteed credit approval.

Why You Should Buy a Used Car From Us

We will buy your used car, even if you don't buy a car from us!! Here at Royal Chevrolet you are treated like royalty. We offer a relaxed atmosphere and a friendly staf ... Read more
We will buy your used car, even if you don't buy a car from us!! Here at Royal Chevrolet you are treated like royalty. We offer a relaxed atmosphere and a friendly staff to help you with the purchase of your next vehicle. We won the 2015 Customer Satisfaction Award from DealerRater.com, and are a full service dealership, offering guaranteed credit approval.

Dealer Disclaimer

Price does not include title, taxes, tags or $299 dealer processing fee. See dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 436 
RT5/03/2016 08:02:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Johnny Norris,Luke Reid,Steve Castillo
This is my second truck purchased from Royal, both working with Steve. Knowing that the diesel trucks are limited in supply, Steve found two trucks and brought in a very nice 2016 Silverado 2500HD Duramax Diesel Crew Cab. Steve does a great job working with me and my busy schedule, he found exactly what I was looking for and let me decide between which of the two trucks to bring in. So even if they don't have the exact vehicle you are looking for they will get what you want very quickly and bring it in, while still providing a great price. The Royal dealership is excellent, very easy to work with and the top dealer in Richmond. It is a local family owned business, with many long term employees. The service department including Tony is also outstanding and very trustworthy.
Bdtate5/03/2016 03:51:51 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dino Capocelli,Mykale Adams
Royal Chevrolet has great customer service.They met all of my need and did not have to be there all day and half of the night.they are well organized. Thanks for your service.
CeeBee4/27/2016 03:08:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Luke Reid,Vince Tuckson,Michael Zaremba,Josh Harris
Hands down, the best car buying experience I've had. We came to Royal after a bad experience at another dealership in town. The experience was night and day. We worked with Josh Harris who has impeccable knowledge about all of the vehicles. He was patient and not AT ALL pushy like some other dealerships. He helped us narrow down what we wanted and made sure all of our questions were answered. He stayed in contact with us throughout the process but was never overbearing. He worked really hard to get me the best deal on a car that was exactly what I was looking for. We also worked briefly with his colleague Vince who was very professional and knowledgeable. His managers Mike and Luke were very helpful in making this a pleasant experience as well. We love our new 2016 Chevy Traverse and will be sending all of our friends and family their way!
Michael Pea4/26/2016 08:04:11 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Luke Reid,Jason Foster
My wife and I have been purchasing and driving new Chevrolet products for thirty-two years. We have bought them from dealers in CA and PA and NJ and our experience at Royal Chevrolet was excellent and matches any we have had in the past. Jason and Luke were excellent and made the process as simple as possible. I highly recommend Royal Chevrolet.
Janita Robinson4/25/2016 06:04:19 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:I cannot remember the third employee's name.
Upon walking into the dealership, my mind was made up as to what I wanted, although I had just purchased a new car from another dealership nine months earlier. Josh Harris greeted me promptly and went straight to work on making my dreams become a reality. He listened to me and heard my many requests. He also followed through with the entire process with no complaints and in a timely manner. His determination and patience landed me in a my 2015 camero. I would highly recommend not just the dealership, but Josh Harris as well! Great teamwork from the entire staff!
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Royal Chevrolet - VA : Richmond, VA 23230 Car Dealership, and Auto Financing - Autotrader