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Richmond Ford Lincoln

4600 West Broad StRichmond, VA 23230
1-888-893-11231-888-893-1123
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Richmond Ford Lincoln located in Richmond VA is a Ford dealership that maintains an unwavering commitment to customer service. In fact, we are the only Ford dealer in Ric ... Read more
Richmond Ford Lincoln located in Richmond VA is a Ford dealership that maintains an unwavering commitment to customer service. In fact, we are the only Ford dealer in Richmond VA to win the prestigious "Ford President's Award" since 2006. We don't just value your business, we value you. With 2 years maintenance on Fords and 4 years maintenance on Lincolns with the purchase of any new vehicle, come see why we say "Spend less... Love Your Drive!"

Why You Should Buy a Used Car From Us

At Richmond Ford Lincoln, Simply Certified means we take the guess work out of buying a certified pre-owned vehicle in Richmond VA. We search the competition's websites d ... Read more
At Richmond Ford Lincoln, Simply Certified means we take the guess work out of buying a certified pre-owned vehicle in Richmond VA. We search the competition's websites daily to ensure our vehicles are priced below market prices. With a 100 point inspection and a 3 Day Exchange Policy we stand behind our vehicles. Come see why we say "Spend less... Love Your Drive!"

Dealer Disclaimer

* New vehicle pricing includes all incentives and rebates and may require financing with FMCC on approved credit. Excludes taxes, title, tags and $599 processing fee. Use ... Read more
* New vehicle pricing includes all incentives and rebates and may require financing with FMCC on approved credit. Excludes taxes, title, tags and $599 processing fee. Used vehicle prices exclude taxes, title, tags and $599 processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Engine

  • 3 Cylinder
  • 4 Cylinder
  • 5 Cylinder
  • 8 Cylinder
  • 10 Cylinder
  • 12 Cylinder
  • Electric
  • Hybrid
  • Rotary Engine

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  • Alternative
  • Diesel
  • Electric
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 441 
iwilldare3/25/2015 02:10:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Austin Dombrowski,JT Gold
JT Gold treated me like a king. He and the staff at Richmond Ford Lincoln secured the exact car I wanted. While doing so, JT kept me constantly updated. In all communications, personal and written, JT was the epitome of a professional, courteous, and thorough representative of Richmond Ford Lincoln and Ford Motor Company. Without reservation, I would recommend my family and friends to visit JT Gold and Richmond Ford Lincoln before considering any other brand or dealership. Honestly, I cannot say enough good things about my experience. There was not one moment when I felt like I was not JT Gold's main concern; right down to making sure I had water if I was thirsty. I was treated like a king during this entire experience. Everything I've stated about JT Gold extends to Austin Dombrowski, as well. At the risk of repeating myself, I cannot say enough good things about my experience with these two individuals and all I encountered at Richmond Ford Lincoln.
evan1105873/24/2015 08:55:17 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:JT Gold
I came in looking for a new ford fiesta. I had a trade but was unsure what my options were. JT was the dealer who assisted me and he was extremely helpful and even had them drive the exact car I wanted back to the dealership from a car show so that I could have the one I really wanted. Over all I give this place five stars and would highly recommend them to anyone looking for a new car!
Lynda3/18/2015 09:22:29 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Austin Dombrowski,Jake Killebrew
Forgot the stars ! Please forgive the oversite on the 1st review. 5 stars all the way. This is where you want to do business without a doubt.
Richmond Ford Lincoln responded to this review
3/18/2015
Hello Lynda! Thank you so much for the great review! We appreciate it. We hope to see you again soon! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521
sabrnam2/28/2015 08:07:41 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Austin Dombrowski,JT Gold,Sofiane Yahiaoui
We found this to be the easiest experience we have ever had when purchasing a vehicle. Stress free car buying. I would buy from this dealership again.
Richmond Ford Lincoln responded to this review
3/09/2015
Hello! Thank you for choosing Richmond Ford! We're glad you had a great experience with us! Congrats on your new vehicle, and we hope to see you again soon! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521
the1colin2/27/2015 11:09:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Austin Dombrowski,Travis Woods
I have never bought a car from a dealership before as I have always owned used cars that I paid outright at the time of sale. My latest ride was a 1994 Oldsmobile Cutlass Sierra Station Wagon I have been driving for eight years. I have known Travis Woods for over 15 years, and when I found out recently that he was working at a car dealership, I knew he was the man I wanted to do business with. I was so right to choose Richmond Ford. I told Travis what I wanted in a payment, mileage, style and features. the very first car that he mentioned was a 2009 Lincoln MKS. I hadn't seen the car so I waived it off and we ended up going outside to look at a Ford Fusion. That's when I saw the Lincoln. My first response was "What is that?." Travis told me that was the exact car he had mentioned when we were inside. I took a test drive, and I was in love. Everything about this beautiful machine is amazing. From voice activated controls to heated and air conditioned seats, it is a car made for comfort and class. I am a bartender, so proof of income was a little tricky due to tips being a large part of my living. I had a good credit score, but only one non-revolving account, so I knew I would be looked at as a first time buyer. Travis and the crew came through with flying colors. They found a bank that was perfect for me and a interest rate that though it was a little high, enabled me to walk off the lot with the car I wanted. Travis and his finance manager even explained to me how I could use the loan to build credit, and then refinance once I had a proved revolving account. I can not say enough good things about the people at this dealership. Everyone I saw smiled, greeted me and continually offered food, drink and made sure that I didn't need anything. People I didn't even know were congratulating me on my car as I waited for the finishing touches to be put on the deal. This is where you want to do business. I never once felt pressure or that I was being "sold" something. I wanted Travis and Ford to make good on the deal and we all walked away feeling good about the transaction. Go to Richmond Ford, ask for Travis, and you will experience business that is done with integrity and passion for a good product and amazing service. Thank You so much Travis. You are a good friend and what every car salesman should model themselves after.
Richmond Ford Lincoln responded to this review
3/09/2015
Hello! Thank you so much for choosing Richmond Ford! We can't thank you enough for all of the kind words. We're so happy that Travis and the team was able to get you everything that you needed and get you in a new car! Congrats! We hope you're enjoying it! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521
Richmond Ford Lincoln responded to this review
3/09/2015
Hello! Thank you so much for choosing Richmond Ford! We can't thank you enough for all of the kind words. We're so happy that Travis and the team was able to get you everything that you needed and get you in a new car! Congrats! We hope you're enjoying it! Keep us posted on how it's doing at Facebook.com/Richmond.Ford! Thanks! Ron Kody Richmond Ford Lincoln (804) 358-5521
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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