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Lexus of Richmond

9703 Midlothian TurnpikeRichmond, VA 23235
1-855-848-07661-855-848-0766
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Lexus of Richmond has been Central Virginia's Lexus Dealership since 1989 when Lexus was first launched. We are rated the "Elite of Lexus" by Lexus Corporation and have ... Read more
Lexus of Richmond has been Central Virginia's Lexus Dealership since 1989 when Lexus was first launched. We are rated the "Elite of Lexus" by Lexus Corporation and have more of these awards than all the other Virginia Dealers combined. We make the Pursuit of Perfection our Passionate reality. Stop by and visit or give us a call, and experience the difference.

Why You Should Buy a Used Car From Us

Lexus of Richmond has been Central Virginia's Lexus Dealership since 1989 when Lexus was first launched. We are rated the "Elite of Lexus" by Lexus Corporation and have ... Read more
Lexus of Richmond has been Central Virginia's Lexus Dealership since 1989 when Lexus was first launched. We are rated the "Elite of Lexus" by Lexus Corporation and have more of these awards than all the other Virginia Dealers combined. We make the Pursuit of Perfection our Passionate reality. Stop by and visit or give us a call, and experience the difference.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes processing fee and freight or destination charge.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 198 
roona2/16/2015 04:18:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lola
My husband and I have been coming to Lexus of Richmond since 2006 to get our GX SUVs. This is due to the wonderful, trustworthy relationship we developed with Mr. Robert Norton. We absolutely trust his honesty in all aspects of car buying. He is straightforward and honest. Everyone at the dealership is very helpful. Lola was also very helpful in explaining how the features worked for our new GX460. We are very grateful for their outstanding customer service and would recommend anyone go here to purchase a Lexus. The fact that we drive over 100 miles each time to come to this dealership when looking for a new vehicle is a testimony to their OUTSTANDING service and Mr. Norton's character and integrity. Thank you again for the phenomenal experience. Sincerely, Roona and Steve
Tombo0021/31/2015 09:51:30 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie Jennings
Eddie Jennings was such a wonderful person to interact with when purchasing an automobile at Lexus of Richmond. Great service from an outstanding individual. His relationship continues after the purchased and unlike some sales persons, Mr. Jennings always have time for a conversation when he sees you. I would recommend him to anyone that is looking to purchase a new or used automobile.
Diane1/31/2015 11:11:27 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lenore Parker,Jerry Marple
This is our fifth Lexus purchase over many years and Jerry Marple has been our salesperson for every one of them. When we're in the market for a new Lexus (or just thinking about it) we go straight to Jerry for his perspective. His no pressure salesmanship is a real plus when we're in the decision-making process. He's an excellent salesperson!! My new GX is beautiful and I love all the features!
rhill1/03/2015 07:48:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rusty Miller
My experience was a straight forward process. Rusty was very informative and flexible in laying out options for me to consider. I am very happy with my purchase. The car is beautiful and wonderful to drive.
Delray12/27/2014 02:53:54 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Adriani
I am a first time Lexus buyer. I was incredibly impressed by my salesman Joe. He instantly greeted me the moment he saw me on the lot. He took a great amount of time in test driving multiple cars and explaining the differences/features/advantages between the RX and the NX. Any questions I had that he did not have the answers he sought them out and informed me in a timely manner. I could not have asked for a better salesman to start me on my Lexus journey in the NX200t. I feel like Joe and the Lexus of Richmond went above and beyond to get me in my car by Christmas and it was greatly appreciated!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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