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Haley Toyota Certified

8301 Midlothian TurnpikeRichmond, VA 23235
1-800-741-67971-800-741-6797
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a Used Car From Us

Our Market Value Pricing approach to pricing our huge selection of quality pre-owned and certified used vehicles saves you time and money. We believe that you have better ... Read more
Our Market Value Pricing approach to pricing our huge selection of quality pre-owned and certified used vehicles saves you time and money. We believe that you have better ways to spend your time than wasting it negotiating the price of a car. This transparency in our approach offers you a stress free buying experience. Our customer first approach does not end when you buy your car. Our service and parts departments are rated in the top ten in our region.

Dealer Disclaimer

Price excludes, taxes, title, tags, and $499 processing fee.

State-Issued Dealer License Number

6314
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 157 
brandovt928/21/2015 09:32:37 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Russell Wilson
Wasn't even planning to stop at this dealership, but was glad that I did. Russell was very helpful when purchasing the car and even helped make sure I was able to get my Bluetooth installed the same week. Very pleased with the car and the service, great car for a great price!
William Wilkes 8/14/2015 10:10:36 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael O'Hehir,Harry Whittington,Russell Wilson
Russel was a great help! He went out of his way to find me a reliable starter car. Russell made the process painless. Definitely recommend.
VLAURY20118/05/2015 08:38:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Raman Kumar
Always satisfied when I come to Haley's. Sales & service personnel are always friendly, efficient & honest. keep up the good work. I will be back!!
joyce154948/05/2015 05:09:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Harry Whittington,Lee Majors
I am very pleased with the service I received when my car was in for a recall and the manner in which I was treated.
QUIANA28118/04/2015 09:06:28 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Raman Kumar,Robert Yarusinsky
I have been going to Haley Certified Use since I bought my 2010 Toyota Camry. I have ALWAYS had nothing but good things to say about them. But it all changes recently. It began when I needed my car expected this year. I was told that I needed a bulb in order to pass inspection. I agreed to have Haley install it. I waited, and waited and waited. I finally got tired and went to the service desk (spoke with Harry Whittington)... they did not have the part in stock. The had to send out for! I would have liked to have known that before I waited a whole hour after the completion of the inspection. Even after this I came back. This time I came for an oil change. I waited, seeing 3 customers that came after me leave before me. What service is easier than an oil change. When my car was finally done... they suggested that I needed to get my brake fluid flushed. I told them that I had just had it done at another facility less than 2 months ago. He still stood by his recommendation. I took my car back to the other facility telling them what Haley said. The tech popped my hood and showed me the brake fluid... it was clear. I googled a pic of new brake fluid and mine was pretty much the identical. Once I called and told Haley about my issue... they accused me of having a bad day! Needless to say... I will NOT be returning... I will go to the Haley Toyota on Hull St for now on.
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