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Richmond Ford Lincoln

4600 West Broad StRichmond, VA 23230
1-888-893-11231-888-893-1123
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Richmond Ford Lincoln located in Richmond VA is a Ford dealership that maintains an unwavering commitment to customer service. In fact, we are the only Ford dealer in Ric ... Read more
Richmond Ford Lincoln located in Richmond VA is a Ford dealership that maintains an unwavering commitment to customer service. In fact, we are the only Ford dealer in Richmond VA to win the prestigious "Ford President's Award" since 2006. We don't just value your business, we value you. With 2 years maintenance on Fords and 4 years maintenance on Lincolns with the purchase of any new vehicle, come see why we say "Spend less... Love Your Drive!"

Why You Should Buy a Used Car From Us

At Richmond Ford Lincoln, Simply Certified means we take the guess work out of buying a certified pre-owned vehicle in Richmond VA. We search the competition's websites d ... Read more
At Richmond Ford Lincoln, Simply Certified means we take the guess work out of buying a certified pre-owned vehicle in Richmond VA. We search the competition's websites daily to ensure our vehicles are priced below market prices. With a 100 point inspection and a 3 Day Exchange Policy we stand behind our vehicles. Come see why we say "Spend less... Love Your Drive!"

Dealer Disclaimer

* New vehicle pricing includes all incentives and rebates and may require financing with FMCC on approved credit. Excludes taxes, title, tags and $599 processing fee. Use ... Read more
* New vehicle pricing includes all incentives and rebates and may require financing with FMCC on approved credit. Excludes taxes, title, tags and $599 processing fee. Used vehicle prices exclude taxes, title, tags and $599 processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 457 
100&1004/28/2015 07:32:47 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Gold
I feel car buying is the most unpleasant thing to do. Until we went to Richmond Ford and met Chris Gold. He immediately put us at ease. My husband and I were going in two different directions in picking a vehicle and we were deciding between two cars. Chris was able to determine what we would be happy with. My husband is not an easy person to make happy especially when spending thousands of dollars. But Chris succeeded. I am eternally grateful. Chris was great. He was pleasant and helpful and was able to make our car buying experience a most enjoyable experience. Thanks Chris from Jim and Debbie
Grace20154/27/2015 01:20:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Phil Noel
Have you ever heard of someone going to a church banquet in a rental car and was blessed before the night was out with a debt free 2014 tuxedo black fusion!! Well, I thank God this is my testimony! I highly recommend Phil Noel! He walked me through the whole process slowly as I was taking the blessing in. I had an outstanding experience in more than one way from the beginning and still experiencing it now. I am thankful for him taking his time to walk me through the whole process in detail and answering my questions I had before, during, and after. I have NEVER experienced quality service in the manner I did with such excellence. I am truly enjoying my Debt Free Ford Fusion!
Best Experience Ever!!!4/27/2015 10:55:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Phil Noel
This was absolutely the best experience I have ever had purchasing a car. Phil took such good car of me during this process. I have purchased Toyota's , Nissan and Jaguar cars in the past, and hands down this was the best experience. In the past I was a co-singer for a family member's auto loan who defaulted on payments, leaving me in a challenging situation. However, due to Phil 's level of professionalism and expertise he didn't stop until the deal was complete. I just love my 2013 Ford Edge, and look forward to my next purchase only with Phil Noel. What impressed the most as a female, I in no way felt pressured to make a decision but felt his concern for me and my best interest. Thank-you! Virginia Tyson
TarellB994/27/2015 08:09:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brittney Wyland
Britney was our salesperson and she was very helpful, understanding, nice and respectful. Just a overall outstanding person. I had a few complications with money and insurance but she presented different options for me and they were all wonderful. I was able to leave with a great car and an awesome deal. She made me feel extremely welcome with her conversations and offering drinks and snack. I definitely would recommend Brittney and this dealership. Thanks again!!
Kenny4/27/2015 07:54:44 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Linda Chambers guest services
Brittney was our sales lady and she was not too pushy and helpful in every way. She offered my wife and I snack and drinks while we thought over the purchase of our new 2015 F250 King Ranch. She handled negotiations well along with Austin the sales manager. They went above and beyond my expectations on every level and earned our trust with great service. Linda in guest services helped us with decisions regarding further protection of our truck and was great. On a side note my wife accidentally dropped her debit card in the restroom and the receptionist called us immediately along with the bank to prevent issues with fraud. Talk about character and trustworthiness. Thank you Richmond Ford.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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