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Richmond Ford Lincoln

4600 West Broad StRichmond, VA 23230
1-888-893-11231-888-893-1123
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Richmond Ford Lincoln located in Richmond VA is a Ford dealership that maintains an unwavering commitment to customer service. In fact, we are the only Ford dealer in Ric ... Read more
Richmond Ford Lincoln located in Richmond VA is a Ford dealership that maintains an unwavering commitment to customer service. In fact, we are the only Ford dealer in Richmond VA to win the prestigious "Ford President's Award" since 2006. We don't just value your business, we value you. With 2 years maintenance on Fords and 4 years maintenance on Lincolns with the purchase of any new vehicle, come see why we say "Spend less... Love Your Drive!"

Why You Should Buy a Used Car From Us

At Richmond Ford Lincoln, Simply Certified means we take the guess work out of buying a certified pre-owned vehicle in Richmond VA. We search the competition's websites d ... Read more
At Richmond Ford Lincoln, Simply Certified means we take the guess work out of buying a certified pre-owned vehicle in Richmond VA. We search the competition's websites daily to ensure our vehicles are priced below market prices. With a 100 point inspection and a 3 Day Exchange Policy we stand behind our vehicles. Come see why we say "Spend less... Love Your Drive!"

Dealer Disclaimer

* New vehicle pricing includes all incentives and rebates and may require financing with FMCC on approved credit. Excludes taxes, title, tags and $599 processing fee. Use ... Read more
* New vehicle pricing includes all incentives and rebates and may require financing with FMCC on approved credit. Excludes taxes, title, tags and $599 processing fee. Used vehicle prices exclude taxes, title, tags and $599 processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 470 
.5/23/2015 04:34:47 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Nikki Shipley
Thanks Nikki Shipley (sales) for a great experience. Nikki will go out of her way to make sure everything is taken care of when purchasing a vehicle from Richmond Ford.
formerowner5/21/2015 08:27:16 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kayla Kosiewicz,Nikki Shipley
went in at 5:15 on a day where they closed at 6. Bought a car and had several employees stay until my transaction was complete at 9. this was the best car buying experience I've ever had. I bought my first car in 1981 so I have had lots of experience with many dealerships in the Richmond area and this one is the best. I will send my family and friends to Richmond Ford for their car and truck needs. Thanks to Richmond Ford for selling me the vehicle of my dreams!
Dave and Jane S5/14/2015 08:51:06 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Avila,Casey Longest,Nikki Shipley
Today (5/14) we were vehicle shopping. We actually went to several places before pulling over and doing a Google search for other options when I came upon "Richmond Ford Lincoln." From the initial phone call to the signing on the dotted line we were treated like royalty. Nikki (our saleswoman) was friendly, courteous, very outgoing. She was very knowledgeable about the vehicle we were purchasing and went out of her way to see to it that we understood everything we were being told without making us feel "challenged".. A person does NOT realize just how much goes into the purchase of a car. It is a long detailed process. I am grateful that our saleswoman was Nikki. It is always so much easier when someone as qualified as Nikki is walks it with you and keeps you informed at every level. I would urge anyone looking for a vehicle to contact Nikki Shipley at Richmond Ford Lincoln for prompt courteous service. Thank you Nikki for going out of your way to accommodate us with our search and purchase. I will tell anyone looking for a car to go to you.
Sam Samkari5/08/2015 01:22:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Tucker,Jacob Andersen
I initially contacted this dealer back in November of 2014 regarding a purchase of the 2015 Mustang. Mr. Jason Tucker showed me a few vehicles as I explained to him that my purchase will take time as I'm cost concious and looking for a very particular kind of vehicle. As a proffesional in the Affluent and Private banking segment, I have a very high threshold for what constitutes as good client service. Throughout over 6 months of research and waiting, I never felt preasured by Jason or any of the staff at the dealership, and when I was finally ready and the perfect vehicle was available, the process went smoothly. The sales team managed to get me a better deal than a competitor in the area. I ended up purchasing the 50th Anniversay Ford Mustang at a very fair price. Kenny in finance was extremely helpful in showing me all the different options available and Mark went over all the details of my new vehicle. Jacob took the time to go over every aspect of technology in the vehicle and a brief orientation in an extremely proffesional manner. Over all, I'm extremely satisfied and would recommend this dealer. Sam Samkari
Richard 5/05/2015 06:14:41 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Tucker
This was the second SUV I have purchased from Jason Tucker. Both times he located the car with all the features I had requested. Jason is very knowledgeable, helpful and easy to work with. I have no reservations when recommending him to family and friends.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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