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DARCARS NISSAN OF ROCKVILLE

15911 Indianola DriveRockville, MD 20855
1-877-793-31241-877-793-3124

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

For many people, purchasing a vehicle through the Internet is a new experience. It is our goal to make this purchase your most enjoyable automotive transaction ever. All ... Read more
For many people, purchasing a vehicle through the Internet is a new experience. It is our goal to make this purchase your most enjoyable automotive transaction ever. All of our vehicles INCLUDE FREIGHT CHARGES and are priced very competitively. In addition, DARCARS Nissan of Rockville DOES NOT include any college grad, military, or customer loyalty cash in any E-Price! Your only additional costs are tax, tags and $200 processing charge. Price includes all commonly available rebates and incentives. Call Our friendly and knowledgeable staff today to get more information!!!

Why You Should Buy a Used Car From Us

At DARCARS Nissan of Rockville, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of you ... Read more
At DARCARS Nissan of Rockville, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us & from sales and financing to parts and service and all touch points in between. We hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

Languages Spoken

  • Español
  • "中文"
  • Français
  • Tiếng Việt

Dealer Disclaimer

Pricing includes FREIGHT CHARGES but excludes tax, tags and $300.00 dealer processing charge. Please call our friendly and knowledgeable staff to verify pricing and vehi ... Read more
Pricing includes FREIGHT CHARGES but excludes tax, tags and $300.00 dealer processing charge. Please call our friendly and knowledgeable staff to verify pricing and vehicle availability.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.0
    Quality Of Work
  • 4.0
    Friendliness
  • 3.4
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 51 
14ZRoadster5/20/2015 06:42:44 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Arnulfo Mejlia "NUCO"
We would like to thank the sales team for a a wonderful buying experience on purchasing our 370z roadster at Darcars Rockville Nissan. From GM Eddie to Albert, Roger, Jason and Arnulfo "NUCO". Thanks guys! We'll definitely return for another!
DARCARS Nissan responded to this review
5/21/2015
Thank you for your kind words! Enjoy your beautiful new 370Z Roadster!
jennikit305/05/2015 07:27:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Todd Thompson
Finding, learning about and making my decision to purchase a vehicle from the Darcars Nissan dealership was easy, fast and just an overall great experience. The staff there are very friendly and accommodating. The car I wanted (specific color) was located at a different location and they made the extra effort to go retrieve it and bring it back to me. Now that's what I call customer service! I highly recommend this dealership to anyone looking for a great team to help you find your dream car or truck!
DARCARS Nissan responded to this review
5/06/2015
Thank you for your kind words! Enjoy your beautiful new dream car!
Marilyn W4/11/2015 04:30:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason Ku,James White
The whole buying process went without a hitch. Jason is an asset to the company and he helped make the experience of dealing with so many new features a pleasant one. James made the financial prospect a smooth process.
Marleysmom4/06/2015 06:28:04 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jonathan De La Cruz Garcia
We came in to look at a 2015 Pathfinder and had the opportunity to work with Jonathan. He is wonderful! He isn't pushy or overbearing, but very friendly and easy to work with. I never felt pressured to buy anything, although we did get the Pathfinder, which I love! Jonathan was able to answer all of our questions and even had us talk to another team member who had driven the car and was very familiar with it. If you want a good experience, ask for Jonathan. He was terrific!
awoodenmd4/04/2014 05:00:00 PM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Tammy Darvish
I sent the following letter to Andre: Andre, Quite frankly, I'm appalled you would even ask if I'm still interested in buying or leasing a Nissan Leaf! I came in last weekend to lease a car from Dar Cars. You and your friend there managed to convince not just me, but my friend Mike, as well, that neither one of us EVER wants to deal with Dar Cars. If you'll recall, several weeks ago, I called and asked how much it would cost to lease a 2014 Nissan Leaf. I was told it would be $189.00 per month, give or take a few dollars. My friend, Mike, and I came in and test drove a Leaf just a couple of weeks after that. At that time, we asked how much it would cost to lease a 2014 Nissan Leaf, and we were told $189.00 per month, give or take a few dollars. Two weeks ago, we came back and test drove the Leaf, again. We asked, yet again, how much it would cost to lease a 2014 Nissan Leaf, but this time, though, we actually spoke with a "finance guy," who crunched numbers and told us, "$189.00 per month." Needless to say, we walked away thinking, "Wow. This is the place for us." Just a couple of days later, you sent me an e-mail, admittedly addressed to my friend, Mike, trying to convince me to come back and make a deal with you. Remember that? We went back and forth, then, about trying to keep track of who the customer is, and you apologized for the mix up. Two days later, I got a call from someone else there, asking for Mike at my number, because you had not bothered to correct the information in your database. Nonetheless, Mike and I decided that the car, the sales pitch, and the price were just too good, so we decided to go back. Imagine our surprise when we came back last Sunday to actually order a car for me to lease. We had our checkbook in hand! You and your buddy gave us such a "bait and switch" song and dance. "Well, that $189.00 isn't for a 2014 Leaf, it's only for the silver 2013 Leaf sitting right over there." How incredibly stupid. At no point in any of our conversations with you or anyone else there did we specify a particular car, and we certainly NEVER specified "that silver 2013 Leaf sitting right over there." Then, to have you pull out that line: "Well, Nissan leases vary by the VIN number of the car, and until we have the VIN number of the car, we can't actually tell you how much it's going to cost to lease a vehicle." Again, how stupid. Every other Nissan dealer I spoke with was able to give me a quote for a 2014 Nissan Leaf -- without a VIN number! I feel the need to repeat: I am appalled! I was, in fact, so shocked by your poor salesmanship and customer service, I called and left a message for Tammy Darvish on Monday, hoping to speak with her. I figured, since she said so on the hold "music" tape, she would be interested in what happened, and why not one but two Nissan Leaf leases were not going to happen at Darcars. Pretty clearly, though, your shocking lack of professionalism comes from the top. Needless to say, she's never bothered to call me back. She's not even bothered to have an underling call me back to apologize for her tardiness in calling me back. It's five o'clock on Friday, five days later, so I'm not expecting a call back. Instead, I'm reviewing your dealership online. Please feel free to delete all of my information and my friend, Mike's, information from your database. We will most definitely NOT be doing business with Dar Cars. I'm going this weekend to a different dealer to get my Nissan Leaf there. I still love the car. To answer your question: What do you need to do to earn my business? Don't lie to me. Don't treat me like an imbecile. Remember my name. Remember who your customer is. Last but not least, I most sincerely hope you learn a bit more about customer service and how to treat a customer with respect, since clearly that is not something you have managed to figure out to date. I wish you well in your future endeavors, Amy That's the letter. Need I say more?
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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