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Gillman Nissan of Fort Bend

26001 Southwest FreewayRosenberg, TX 77471
1-877-762-82311-877-762-8231

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Since 1938 Gillman has served the people of Texas with 14 dealerships across Houston,Rosenberg,San Benito,Harlingen and San Antonio representing Acura, Chevrolet, Buick, ... Read more
Since 1938 Gillman has served the people of Texas with 14 dealerships across Houston,Rosenberg,San Benito,Harlingen and San Antonio representing Acura, Chevrolet, Buick, GMC, Chrysler, Jeep, Dodge, Honda, Mitsubishi, Nissan and Subaru. Each of our dealerships also offers quality new cars, trucks, SUV's, mini-vans & pre-owned vehicles. We are located at 26001 Southwest Freeway, Rosenberg, TX 77471.

Why You Should Buy a Used Car From Us

Since 1938 Gillman Companies has proudly served the people of Texas with a large selection of quality pre-owned vehicles to fit all of your vehicle needs. With our focus ... Read more
Since 1938 Gillman Companies has proudly served the people of Texas with a large selection of quality pre-owned vehicles to fit all of your vehicle needs. With our focus on quality customer service, we offer financing options, warranties, and manufacture's certified program for the peace of mind you deserve. At Gillman, we want to earn your business and make your car buying experience the easiest for you, so come by and say "Hi". Make sure to ask for The Internet Department! Thank you.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 2.9
    Customer Service
  • 3.3
    Quality Of Work
  • 4.1
    Friendliness
  • 3.1
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 131 
vanlcerda5/05/2014 05:58:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kumar Suman
Great place to buy your next vehicle. I loved our salesperson, Kumar, he was very patient and kind. He really helped us out with a payment that we can afford!
brobertsiv3/03/2014 01:02:09 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Raegen Wooton (internet sales), Nathan (floor salesman), and Lloyd (manager)
After working with various internet sales managers, we selected Gillman Nissan of Rosenberg, TX to make our purchase of a 2014 Rouge about two weeks ago. Their price was good, and their intent saleswoman was responsive. Upon arriving at the dealership, a salesman was assigned to lead us through our purchase. As a first step, the salesman insisted that we do a test drive in the actual car that we were going to drive home. Having completed a test drive already, I was reluctant, but my wife insisted that we complete another drive. The salesman and I entered the car, and he proceeded to explain various features on the vehicle. After driving for a few minutes, we returned and I asked the salesman to clean the car while we completed the paperwork. After completing the financing paperwork, we met our salesman again, who assured us that he had cleaned the car and parked it outside with a full tank of gas. He explained that he had checked everything on the car and that we were good to go. The dealership supposedly did not owe us any additional add-ons or accessories. We signed the final checkout form and went outside to what we thought was the same vehicle I drove earlier. As my wife sat in the driver's seat and the salesman explained more details about the car to her, I went to take my son to the car in which we had arrived. It was then that I noticed the same car that I drove earlier. My suspicions were raised immediately, and I couldn't believe that the saleman would have so blatantly lied to us. I was confused as to why he would be trying to give us a different vehicle than the one I drove earlier. Moreover, I really doubted myself because I didn't remember any specific detail about the car I drove other than how badly I parked it. I began to walk back and forth between the two cars to compare them, and while the trim was the same, I eventually noticed that several of the dealer add-ons that we had paid for were not on the car that my wife was sitting in. I couldn't believe that we were about to be victims of a bait and switch. I was in utter disbelief. I asked to see the salesman's manager immediately. As it turns out, of the $721 worth of add-ons that we had paid for, only the $47 wheel locks were on the car that we were about to drive home. The GM fumbled through various excuses before eventually accusing the salesman of wrongdoing. Had I not seen the salesman go into the GM's office for every single decision that had to be made, I might have believed him. Even though the dealership did provide the add-ons after I complained, I would highly encourage anyone to avoid buying a vehicle at Gillman Nissan of Rosenberg. Our purchase there was a terrible experience, and I would not trust anything that they tell you.
TxBuckI12/06/2013 02:55:29 PM
2.3
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Samantha O'Neal
I started my car search using TrueCar and other internet options. I had a member of the Gillam team contact me thru TrueCar. I replied by E-mail thanking them for the response, but explained I was looking for a very specific vehicle, and it was not in their inventory listed online. The individual replied asking what vehicle I was looking for and I replied the Blue 2014 Nissan Xterra Pro-4X. Below is the text of the conversation back and forth from that point: Gillam: I talked to my manager and we have that Xterra available. Me:I don't mean to seem untrusting, but I had another dealership tell me they had it on the lot yesterday. I drove there last night to find out they didn't have any 2014 Pro-4X's on the lot, nor did they have any there when I was told it was available. So now I am a little skeptical. Can you verify that the vehicle is definitely there and if I come tonight I will be able to look at it, with the understanding that it could always be sold between now and then. Gillam: The xterra is available , When can you come in the dealership? When I arrived that night, after leaving work early from Webster Texas and picking up my wife, I was greeted at the door by two members of the sales team. I asked for the individual I had exchanged E-mails with. Upon their return, they told me she had explained what I was looking for and they did not have that vehicle on the lot. To say I was less than pleased would be an understatement. After expressing my displeasure, the salesmen went to get the sales manager. While the manager seemed like a nice enough person, he seemed to want to make excuses rather than just admit what happened. He assured me there was no attempt to deceive me. I will let the readers of this determine if hey feel that is true. The text above is a cut and paste from my E-mail. He then went on to try and educate me on what the term available means. Since I didn't have my phone with me, I wasn't able to get the E-mail and review it at the time. But, when I put his definition together with the E-mail, it makes me believe more and more that, not only was I intentionally deceived, but that the employees are taught to do it this way. I agreed to look at the car they had, but stated I was not saying I would still do business with them. The salesman who should me the car, Hassan, was a polite gentlemen and at no time seemed to be anything but professional. If not for him, the rating would probably be a 1. I did agree to call the next day and let them know what I decided on whether I would do business with them. My intent was to wait until late afternoon to see if I got an E-mail from the individual who mislead me. Instead, Hasan follwed up with me at 12:24 via a phone call. I explained to him I had decided against doing business with them. I hated to do it to what seemed like a nice person, but cannot be part of the problem by rewarding the delearship for misleading me. If they can't even be honest on what vehicle is there when I reach out to me, what else would they deceive me on?
kwoods201110/10/2013 04:46:58 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Anon.
Nice dealership. Good inventory. Drove 5 hours to pick up a truck purchased over the phone on the contingency that all imperfections were verbalized or photographed and sent via email. When we arrived, we found the side view mirror damaged and needing to be replaced and it was definitely a smoker's vehicle with burnt holes and discoloring above the driver's window as well as the signature smell of a smoker's vehicle. Normally, these problems would be acceptable and even expected for an older vehicle but it's bothersome nonetheless that they weren't addressed before driving the distance. The price was desirable so we went ahead with the purchase. It was a great chance for someone to break the stereotypical "used car salesman" mold but it just wasn't in the cards. I wish the best of luck in their future car sales and hope that this post doesn't hinder sales but I just want to be honest with anyone else looking for a used car. Good luck!
TScott3575/31/2013 05:54:56 PM
1.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Brent
In, March/April 2006, I bought my first Nissan Titian Crew cab pickup truck. I bought it new from Gillman Nissan Ft. Bend, in Rosenberg TX. Since then I have been extremely happy with it ride, it durability and reliability. Over the past seven years I have racked up 149K (+/-). I was so impressed with the Titian; I was planning to go back Gillman Nissan to buy a 2013 crossover. At least, until Monday May 06, 2013 when I took the Titian to the Gillman Nissan Ft. Bend’s Service Center for what I thought could have been a major problem(s). The symptoms were, (1) the oil pressure gage was pegged out on High. (2) It was hard to start. And (3) there was a fairly large amount of white smoke coming from the exhaust for about 3 or 4 minutes after starting. It wasn’t running rough, missing out, no hesitation, and no overheating, no nothing, just these three symptoms. However, since it has 149K, I thought it could be a major problem(s). However, I wasn’t expecting the diagnosis to come back that the engine is blown and needs to be replacing. The estimate for a used engine would be $4,500 and $11K for a new replacement engine. They said diagnosis test indicated bad compression, slug all throughout the engine, bad injectors etc. When I questioned the diagnosis, the Service Adviser told me that the Titian 5.6 engine was bad about going out around 148 -150k. I was expecting bad news, but this bad. I walked out of the service center with a written estimate, and $105 non-refundable diagnosis charge. Got in my poor old broken down truck and drove 35 miles home and parked in the driveway. When I got to work the next morning (via my motorcycle) I was told by a co-worker whos husband, is a technician for another dealership in the area. He had told her that over the last few days his dealership service dept. was experiencing, an unusually large number of vehicles coming into their shop with diesel mixed in with the vehicles’ gasoline. Turns out, they all bought bad gasoline from a service station in my home town, the same gas station I bought 18 gallons of gas from just 4 days earlier. That was the same day I started having starting problems. The next morning I added 16 gal of clean gas to my Titians’ fuel tank. Immediately the starting problem improved and the smoking issue was reduced significantly. I then made 170 miles trip on, according to the Gillman Service Dept., a blown engine without any problems. Along the way I found a Jiffy Lube. I had the oil level checked and then change. According to the lead mechanic changing the oil the dip stick indicated that the crank case was over filled with about 1 to 1 ½ quarts of oil. Thus the pressure gage is reading correctly, showing high pressure. Problem # 1 solved. I have now corrected all three issues with my Titian with a $40 oil change and $70 worth of gas, for a grand total of $110. This is after two days and 210 miles of highway driving on an engine that Gillman Nissan Diagnosis test revealed as blown an engine. You would think I am a happy camper now. Well I am not. I came within a Nat’s eye lash from spending a lot of money unnecessarily with Gillman Nissan because of their Diagnosis test analyses. I went back to the Gillman Service Department and confronted the Service manager and the Service Advisor about their Diagnosis test. The Service Manager (SM) and the Advisor reviewed the diagnosis test results with me again. The SM stated they had done a computer check and found some indications of the loose of compression in the cylinders. I asked if they had pulled the dip stick to check the condition and level of the oil. They said that they did and found nothing unusual. I asked if the crankcase had an excess amount of oil would it increase the oil pressure. They said yes. I asked if they had check for any contaminates fuel tank. They said they did and didn’t notice anything unusual. I asked the Gillman Service Manger if the symptoms of being hard to start and smoking badly could indicate the possibility of a bad gasoline in the fuel system. He said yes. I told them about my conversation I had with the manager of the driven gas satiation, who freely admitted that diesel had indeed been pumped into the station underground gasoline tanks accidently. I also related my conversation with the Jiffy Lube lead mechanic. The SM had a concerned look on his face and started making excuses or defending the testing they did. I then told the SM and SA that I paid for $105 for a non-refundable diagnosis test, so they could tell me what was wrong with my truck. I told them that they’re diagnosis test has failed to help me and Gillman, If my doctor used their diagnosis test on me, the doctor would want to do a heart transplant, when all I really needed was to take a baby aspirin once a day. These symptoms could have been repaired real simply. I would have been glade to pay for the work. Not only was the test faulty, but they lied about what they did. They tried real hard to convince/ deceive me. If it hadn’t been for some good friends and a couple of honest business people they would have been successful. Good business people don’t have to lie and cheat to make a living. Only the looser have to defraud their customers. The Gillman Nissan Service center committed Attempted Theft by Deception. I can guarantee Gillman Nissan Ft. Bend this; I will never buy nothing from them again and they can be dam sure I won’t bring anything to them fix. At least I got my $105 non-refundable diagnosis Fee back. That’s the only thing they did right!!!!! Scott G.
Gillman Nissan of Fort Bend responded to this review
6/05/2013
The GM, Pete Harvey with Gillman Nissan has spoken with Mr. Glass at length and has listened closely to everything he has to share about his experience here at the Gillman Nissan service department. Gillman Nissan diagnosed Mr. Glass’ 2006 Titan truck and based on the compression tests that were done recommended to replace the engine. Mr. Glass took this recommendation under consideration and subsequently decided that the cause of the problems he was experiencing were due in large part to a gas/diesel mixture that he put into his gas tank. Mr. Harvey expressed his apologies to Mr. Glass and the fact that currently that he would not require an engine replacement. Pete also thanked him for taking his time to go over this situation and as a result it gave him an opportunity to review process, procedures, re-train and in some cases revise current measures in order to provide Gillman Nissan customers 100% satisfaction. This has been and will always be our goal with every customer that we assist!
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