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Gjovik Ford Inc

2600 US RTE 34 EASTSANDWICH, IL 60548-1911
1-855-303-57791-855-303-5779
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Services and Amenities

  • Service Centers
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Customization
  • Comfortable Waiting Area
  • Concierge
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Why You Should Buy a New Car From Us

With 750 new and used vehicles in stock, Gjovik Ford has available every aspect -- also including a great sales staff, an awesome service dept, plus great financing oppor ... Read more
With 750 new and used vehicles in stock, Gjovik Ford has available every aspect -- also including a great sales staff, an awesome service dept, plus great financing opportunities. All these points add up to a friendly, HASSLE FREE experience for shoppers near and far. BONUS - we have a low, 6.25% tax rate, too!

Why You Should Buy a Used Car From Us

With 750 new and used vehicles in stock. Gjovik Ford has available every aspect, including a great sales staff, an awesome service dept, and great financing opportunities ... Read more
With 750 new and used vehicles in stock. Gjovik Ford has available every aspect, including a great sales staff, an awesome service dept, and great financing opportunities so that every consumer enjoys a friendly, HASSLE FREE shopping experience.

Dealer Disclaimer

All vehicles subject to prior sale. Dealer not responsible for inadvertent inaccuracies, if any, in vehicle descriptions or pricing. Please call to verify availability ... Read more
All vehicles subject to prior sale. Dealer not responsible for inadvertent inaccuracies, if any, in vehicle descriptions or pricing. Please call to verify availability and pricing. Price excludes taxes, license and title fees, and a documentary service fee.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 1.3
    Customer Service
  • 1.0
    Quality Of Work
  • 1.0
    Friendliness
  • 1.0
    Overall Experience
  • 1.0
    Price

Dealership Reviews

1 - 5 of 9 
sam jones6/28/2016 12:11:43 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Tom Conlin and Jeff Probst
Jeff Probst sold me a 2014 Ford Focus. He did not disclose information he and his mangers had about the Ford Focus transmission problems. The the trips to the shop started and we were told that this was an ongoing problem with these transmissions since 2011. Transmission has been torn down twice to replace clutch plates. Has to go in every 7 months for repair and another computer update to go with it. no one told us about the problem when we bought the car new. Now they tell us only a new transmission will fix it but they will not replace it. we are now stuck with a car that is decreasing in value and will run out of warranty and we will be left with fixing it every time it has to go in. Don't do business with Gjovik Ford for any purchase. They are liars. The lawsuits are starting now. I too will file one but not to fix this car but for non disclosure of something that if i had known, i would not have bought the car. Samuel Jones
Lola3/29/2016 10:25:19 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Terry
Went in looking for a truck for myself after having seen one posted online. No one came out to ask how we were doing or if we were interested in a certain vehicle. Had to go inside and ask for someone to help us out. Went in a test drove a car and was looking to possible trade in my car. Horrible salesman Terry did not even ask what we were interested or even try to make a deal. When i asked if they can give me a good deal or try to work some numbers out, sales man stood up and told us to have a good night. Literally kicked us out of the dealership and never once tried to negotiate a deal or show us other vehicles we may be interested in. I will not recommend this dealership to any of my friends or family. Worst customer service i have experience and sales man was a total xxxxxxx! Not professional at all nor interested in the customer needs and on top very disrespectful!!They def did not want to sell or even show me any options that were available for me. Total waste of time and never going back!!
grant76767/20/2015 02:23:41 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:ryan
this company sold us a 2007 aspen with a/c not working properly this company also had our credit pulled 3 to 4 times after we told them on the application only to pull our credit report once which clear fcra unauthorized pulls which cause our credit score to go down
Mrlaxton6/17/2014 12:58:54 AM
2.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Rick Segvich
I should have paid attention to the reviews and so should you! There is a reason they are rated so poorly. Here is my tail. I found a van that was a good price that I was willing to travel a few hours for. I called Rick S and discussed the vehicle. I asked about putting a $500 deposit down to hold it for a week but he said is manager did not allow that. Weird, I had done this numerous times since the money is nit refundable most dealers jump on this. Anyway, we traded questions about the van and prices. On Thursday I received this "Hello Mark, Just a quick note to see if you recieved the bill of sale in the e-mail? And wondering if you would like to set up a date and time to take delivery of the vehicle? Sincerely, Rick Segvich" On Friday I called and said yes I would. He said great, I will call you back in 30 minutes to get your credit card deposit. I said I thought you did not do that. I can come Tuesday. I was willing to take the chance. He said only for a short period. He told me he just needed to check with his manager to make sure everything was ok. Well four hours later I call him and he says my manager won't let me take the deposit. I knew at this point something was not right. He said I will put a sold sign on it and call me late afternoon tomorrow and I can take the deposit. Ok, I call at 4 and he says, nobody showed it all day and now someone i showing it. You can see where this is headed. Sure enough, I received this email. Hello Mark, Just to let you know that our Fleet man did sell the Van tonight! Sorry! My manager said he is going to check for one going through the Ford auctions to see if he can get another one by the end of next week! I will let you know if we pick one up! thanks! Sincerely, Rick Segvich This brings up all kinds of customer service questions. Why did you ask if I wanted to set up a time to pick the vehicle up if you were not willing to take my deposit or hold the van. Based on our conversation on Friday, I applied and received a loan and rented a car only to be given the run around for two days. This is poor customer service of the highest degree. I work in business and the number one rule is to do what you say you are going to do. Look at the reviews on here and other sites and run.
Gjovik Ford Mercury responded to this review
6/25/2014
HI Mark, We are very sorry and disappointed to hear of your experience with us. We never want a potential customer to feel misled or lied to in any way-- this was clearly a major breakdown in communication, among other things. We want to try to make this right so if you would be willing to discuss this matter further, please give us a call at (630)552-8058 so our General Manager can work with you. We thank you for your honest feedback and hope to hear from you soon.
rjboz5/07/2013 11:24:17 AM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tom Conlin
Tom Conlin, the general manager truly went the extra mile for me. I had a transmission issue with my 2010 Taurus SHO that was described by a Ford TSB. The Ford data base said it did not apply to my car even though it looked like it should. If it needed to be done it would be covered by my extended warranty. Mr. Conlin checked with the Ford hot line and found that it did indeed apply and needed to be done. Thank you Mr. Conlin.
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Gjovik Ford Inc : SANDWICH, IL 60548-1911 Car Dealership, and Auto Financing - Autotrader