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Ken Garff Nissan of Salt Lake

777 South West TempleSalt Lake City, UT 84101
1-888-463-37171-888-463-3717
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You deserve the BEST! Salt Lake City's #1 Nissan Dealer is extremely excited to invite you to EXPERIENCE the difference with our NEW Online VIP PRICING. To distinguish an ... Read more
You deserve the BEST! Salt Lake City's #1 Nissan Dealer is extremely excited to invite you to EXPERIENCE the difference with our NEW Online VIP PRICING. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers. ONLINE BUYERS, we understand that you are way ahead of the rest! Our spirited staff all share in the same goal of providing and maintaining the highest level of customer satisfaction. Whether ONLINE or in person we invite you to experience the difference! CaLL Today!

Why You Should Buy a Used Car From Us

You deserve the BEST! Salt Lake City's #1 Nissan Dealer is extremely excited to invite you to EXPERIENCE the difference with THE BEST ONLINE PRICING in UTAH. To distingui ... Read more
You deserve the BEST! Salt Lake City's #1 Nissan Dealer is extremely excited to invite you to EXPERIENCE the difference with THE BEST ONLINE PRICING in UTAH. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers. ONLINE BUYERS, we understand that you are way ahead of the rest! Our spirited staff all share in the same goal of providing and maintaining the highest level of customer satisfaction. Whether ONLINE or in person we invite you to experience the difference! CaLL Today!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.5
    Customer Service
  • 2.5
    Quality Of Work
  • 2.6
    Friendliness
  • 2.4
    Overall Experience
  • 2.5
    Price

Dealership Reviews

1 - 5 of 107 
stevepaul6/01/2016 05:58:47 PM
1.7
Overall Rating
Customer Service
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Carter (sales) & Luis (sales manager)
I bought a vehicle from these guys, and I am sorry that I did. The salesman was not particularly knowledgeable. Both the the salesman and the sales manager gave me some misleading information. I did what I was asked, but then they both played dumb, disavowing what they had told me, and did not stand by their word. I don't know if they ARE listening, but if they are, it is to help themselves, not the customer.
jan263/19/2016 08:16:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:GREG
Greg was our salesman. we had our heart set on a used Sentra. He provided an option to purchase a new Nissan at 0% it was above and beyond what we expected
travisbme1/21/2016 10:15:09 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Greta O'Brien
I traded in my favorite vehicle (it was getting old). They did not search their inventory for the vehicle I wanted (I found the perfect one a week later online that was in their inventory at the time of my purchase). I was pressured into taking the Jeep they had on the lot. I signed the deal, so the blame is ultimately on me. I will NEVER do business with Garff. I would recommend anyone to go anywhere else. If you like getting run around and double talk and high pressure, go here. If you want a fair deal and honest treatment, go elsewhere. Anywhere Else!
Ally's Stand12/31/2015 09:29:16 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Chris Carmody,Trey Pruitt
They aren't good for their word in my experience. That appeared to be back-stabbing and sneaky. If you succumb to buying from them do yourself a favor and have your lawyer look over everything with a fine tooth comb. Better yet avoid the mess and look elsewhere.
Sitaram201411/30/2015 08:32:30 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:I forgot the name of him. But he was a fat and tall
I buy Nissan sentra from Ken garff down town salt lake. I had a problem with lock system of car. When I was looking car the automatic lock and opening system did not worked. I askesd the agent and he told me that it is because of single jam, it happens sometimes in their premisses since they has a lot of vehicle . I trust him and buy the car. Some days after same thing happened. Sometimes it works but sometimes it did not . finally I went service center . the same dealer form where I bought the car. From the beginning, one guy I forgot his name but he used to work at reception of service centers . and he was a big guy, he was not in mood to listen me and provlem. I expalim him that my lock system is not working propperlty. It works sometime and some time it did not. After telling him this he asked me 4 times what is your problem and what you want to do. I had already told him my lock works sometime and it did not works sometimes. Each time I expalins him, he asks me the question so what I have to do? .... At last he told me that I have to bring my car there when lock is not working. Finally at last he told me that the lock system must be completely broken before I goes to them ignoring my problem of sometime working and sometime not working. Finally I will say that I was treated like a thief who's there to stel. His language, body expression and response was Howwwwwwww. No words to say. When I reached home the lock did not work again.. Now I am thinking to go other independent workshop to fix it. I am ready to pay for it even I have warranty from manufacturer because my car has driven less than 500 miles. I don't wanna treated bad again going there. It was my fault to buy car from them.
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Ken Garff Nissan of Salt Lake : Salt Lake City, UT 84101 Car Dealership, and Auto Financing - Autotrader