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Ken Garff Honda Downtown

900 South State StreetSalt Lake City, UT 84111
1-877-540-41131-877-540-4113
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, ... Read more
Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, Bountiful, West Valley, and West Jordon. We sell Honda, Toyota, Nissan, Used Cars, Chevy, Mazda, and all others. Come in and see our Internet Sales People. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers.

Why You Should Buy a Used Car From Us

Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, ... Read more
Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, Bountiful, West Valley, and West Jordon. We sell Honda, Toyota, Nissan, Used Cars, Chevy, Mazda, and all others. Call our Internet Team today, they are ready to answer your questions. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 248 
mmuralles8812/21/2016 03:59:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie Jeppson
Top notch recent experience with Ken Garff Honda and the purchase of my new vehicle - shoutout especially to my salesman, Eddie Jeppson for sure - Eddie is absolutely the pinnacle of what a salesman should be - from the moment I stepped into the dealership I felt immediately at ease with how warm and personable he was; he made me feel right at home and made me very comfortable in making Ken Garff the dealership I chose to make the purchase of my new vehicle. Despite competitors reaching out to me to let me know the 2017 CRV had arrived I knew after interacting with Eddie that I would opt to go with Ken Garff for this and all future purchases. Top notch customer service, communication and even took the time to show me all of the new features in the 2017 model after purchase despite it being close to closing time. I truly felt special as a customer. Thank you Eddie! And thanks Ken Garff Honda!
bw12/14/2016 09:53:37 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Wayne Petersen,Brandon Wilson
We went to buy a car, looked at 2 used at different places and ended up looking at new. We sat down made up a deal. Did not have time to finish up until the next day. We thought about it and told the salesmen and sales manager the next day that I was not sure I got the best deal. That I should look around to make sure being that it was the first place we looked at for new. Brandon (manager) did not remember the deal and said we were buying a 2017 not a 2016 the salesman had to tell him it was a 16. Then the manager said what do you want? I said $1000 more off he then said no way. I said ok let's work something out so I feel that I got the best deal with out going some where else. I said throw in the other option that that was on the car. There were 3 options we got 2. The 3rd one was total $276.00 is all. He went back and said I'm not going to do it at all. If you don't want to buy the car I don't care. If you want to go somewhere else fine Have a good life see ya. He said this is the lowest that I have ever sold this car. He has been working there about 7 years and I said how can you remember selling this car lower than any other one after 7 years but not even know what deal or year that we were working on from the previous day. He would not answer the question. Not happy at all that Brandon would not understand are view here. My Wife and I thought he was very rude. We left with a bad taste in our mouths. I called the main manager back Wayne a few days later to tell him what happened and he sympathized and favored sides with the sales manager Brandon not the customer WOW.
Don10/08/2016 12:05:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Heather Hunt
If your looking for a new Honda give these guys a chance. Eddie tells the truth even if it gets him in trouble I respect that it was a pleasant experience. Don't see Heather hunt on the list nice lady and the reason I ended up finding what I wanted at this dealer internet sales.
JeffE10/07/2016 04:58:45 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kandice
I always feel secure in taking my Honda to this dealership for service. This visit was no different. Kandice did a great job in keeping me informed and explaining things to me. The great service department is one of the main reasons I buy my cars from Ken Garff Honda Downtown.
Adria 10/07/2016 12:50:17 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Fraze, Brandon, Becky, Juan
Honda Service personnel are honest, hardworking, personable, and a joy to work with-you wont regret going here. I will never go anywhere else never!
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Ken Garff Honda Downtown : Salt Lake City, UT 84111 Car Dealership, and Auto Financing - Autotrader