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Ken Garff Honda Downtown

900 South State StreetSalt Lake City, UT 84111
1-877-540-41131-877-540-4113
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, ... Read more
Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, Bountiful, West Valley, and West Jordon. We sell Honda, Toyota, Nissan, Used Cars, Chevy, Mazda, and all others. Come in and see our Internet Sales People. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers.

Why You Should Buy a Used Car From Us

Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, ... Read more
Buying a car from Ken Garff Honda is a great experience... We offer GarffCare with every car purchase and sell into Salt Lake City, Ogden, Provo, Tooele, Draper, Sandy, Bountiful, West Valley, and West Jordon. We sell Honda, Toyota, Nissan, Used Cars, Chevy, Mazda, and all others. Call our Internet Team today, they are ready to answer your questions. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 194 
Miriam4/08/2015 09:58:03 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Coleman
I bought my 2nd car from Ken Garff recently, and worked with Mike Coleman this time. Mike was really great! He helped me get the car I wanted with the features I preferred. He was kind and patient as I went back and forth on which model year to buy. I had questions after I bought the car, which he researched and answered. This was a very good experience -- much better than when I bought my first car from Ken Garff.
Arcticcampos3/08/2015 02:43:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rusty
I have nothing but good things to say about this place. The atmosphere was amazing and i never felt any pressure at all. Eddie took excellent care of me and made everything super simple for me. If i ever have to get a car again im coming straight back to this dealer ship and straight back to Eddie. I recommend him 100%
Heidi3/02/2015 12:13:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marcus Lunt
We had a great experience with Ken Garff Honda Downtown. Marcus Lunt was so helpful and worked very hard to get us exactly what we wanted for the best price! He was friendly, kind and very informative. He stayed late on a Saturday night to make sure we were taken care of and was great to help us set up all of the new features of our car. We would hight recommend Marcus Lunt and this dealership!
Daniel2/28/2015 02:06:28 PM
3.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Wilson
When we had an issue the manager, Brandon, stuck with us until we had a great experience. Its rare to find someone that will really take the time to find just the right car. Overall good experience and a deep felt thank you to Brandon for working with us!
Ken Garff Honda Downtown responded to this review
3/03/2015
Daniel, we’re sorry that your and your family’s experience with our dealership has been a frustrating one. We can understand your concern as it was your daughter’s first car buying experience. Please know that we value each of our customers, and that we’d like to do what we can to help. Please contact our Customer Service Manager: Sherice Henriquez (Customer Service Manager), shericeh@kengarff.com or 801-526-1710.
Tawnya2/25/2015 01:51:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Corbin
Had a great experience with Ken Garff Honda Downtown and salesman, Eddie. He went above and beyond, was informative, experienced, listened to criteria of vehicle including functioning, mileage, and price range. He personally delivered the vehicle beyond normal business parameters and met all detailing requests. He was a very likeable individual, was very responsive, no pressure, and satisfying. Highly recommend!
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