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Mercedes-Benz of Salt Lake City

575 South State StSalt Lake City, UT 84111
1-888-463-56201-888-463-5620
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Due to export restrictions imposed by Mercedes-Benz, we are unable to provide the MSO Manufacturer's Statement of Origin to retail customers. The MSO must be forward to t ... Read more
Due to export restrictions imposed by Mercedes-Benz, we are unable to provide the MSO Manufacturer's Statement of Origin to retail customers. The MSO must be forward to the licensing agency in your home state. We may also require a non-export agreement to be signed at time of purchase. We are sorry this has become necessary, but Mercedes-Benz now imposes harsh penalties on dealerships who engage in the exporting of vehicles from the United States.

Why You Should Buy a Used Car From Us

Don t hesitate to call if you live out of the area. We are 10 minutes from the airport and will be happy to pick you up. Our salespeople will assist you with every aspect ... Read more
Don t hesitate to call if you live out of the area. We are 10 minutes from the airport and will be happy to pick you up. Our salespeople will assist you with every aspect of your car buying experience. They handle everything, right down to printing the paperwork. If you would like to have a pleasant car buying experience, give us a call! To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You," which has been taken across all Ken Garff dealerships in Utah, Iowa, Texas, Nevada and California. "The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group. "We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Premium Features
  • WHAT IS MAZDA'S SKYACTIV TECHNOLOGY?

    PERFORMANCE AND EFFICIENCY. A MATCH MADE IN ENGINEERING.

    SKYACTIV TECHNOLOGY is an engineering philosophy that reimagines every vehicle component to work together in unprecedented harmony. The result is breakthrough efficiency without compromising driving performance.
     
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.6
    Quality Of Work
  • 3.8
    Friendliness
  • 3.8
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 41 
Alan F.3/04/2015 01:49:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Chieco
My parents recently purchased a certified, used Mercedes from Ken Garff. Their car-buying experience was very positive and our sales person, Michael Chieco, could not have done a better job. Seeing the care took to make sure my parents got the right car at the right price, and then to see how he patiently taught them how to use the car's features, was much appreciated. Michael will be the first person I call when I'm ready to buy my next car!
Theman20142/28/2015 06:33:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Franchow
My experience buying a Honda with Dave Franchow and Jenny Whalen was very positive. They were very straight-forward and ensured that I was taken care of. I will not hesitate again to purchase through them again. They embody what customer service is and they are set apart from other car sales professionals.
MBGL4502/23/2015 09:52:50 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Sean Roberts
We had our 2013 Mercedes-Benz GL450 in for it's annual service recently and were treated so well. Our experience from the time we purchased this vehicle has been by far the best we've ever had. The sales department always treats us like family and the service department (specifically Sean Roberts) is so respectful of our busy schedule! Thanks again Mercedes-Benz of Salt Lake, such a nice place to do business!
mh20092/07/2015 03:58:09 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jordan Jaussi
I went in without an appointment for an engine light in my C300. Jordan, my service advisor, did everything he could to get my car and have it checked even though they were busy. The mechanic was quick and precise, and gave me an overview of what caused the problem. They were friendly and very professional in my time of need. Thank Jordan and Mercedes for your great service.
DMS2/07/2015 01:53:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:LaNett Franchow
We were in the market for a new car, and looked at the Mercedes as a last stop. After looking at the new 2015, we found the car we truly loved. We met LaNett, she showed us all the features of the car we were interested in, provided information regarding custom ordering so we could have one with our preferences, and worked with us through our trade-in and special requests. We now have our beautiful new car! We found the process: selecting, ordering, purchasing, and dealing with the service department easy and friendly. No pressure ever, just treated us as old friends. We are very happy with our Mercedes C300. We would definitely recommend them to anyone looking for a fair and honest dealership. Dennis and Donna S.
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