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Ken Garff Volvo Cars

525 South State Street Salt Lake City, UT 84111
1-866-936-47801-866-936-4780
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place an ... Read more
To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You," which has been taken across all Ken Garff dealerships in Utah, Iowa, Texas, Nevada and California. "The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group. "We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers. We're committed to providing an experience for our customers where they will not only want to come back to Garff to buy their next car, but to tell their family and friends how we listened and really helped them find just the right car for them." We are the only Volvo and Jaguar store in Utah. We treat you, the customer, like you should be treated.

Why You Should Buy a Used Car From Us

Ken Garff Volvo-Jaguar in Salt Lake City, UT treats the needs of each individual customer with paramount concern. We understand that you have high expectations, and as a ... Read more
Ken Garff Volvo-Jaguar in Salt Lake City, UT treats the needs of each individual customer with paramount concern. We understand that you have high expectations, and as a Volvo-Jaguar dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 3.3
    Quality Of Work
  • 4.2
    Friendliness
  • 3.8
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 31 
sam563/10/2017 03:52:36 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mitch Cameron
I flew into Salt Lake to purchase this car. Mitch did a nice job of making sure the car was ready for pick-up and went on a test drive before final purchase. He was very informative and friendly in his service. My only complaint and it was not with Mitch was the length of time it took to get the paperwork ready from the finance department.
J5townsend3/07/2017 09:27:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dorothy, Leslie, Don
Don and Leslie were awesome and everyone there was so nice and friendly we had a great experience. We will definitely recommend Volvo downtown and all the staff there
ourdatguy2/22/2017 01:00:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Moses and Leslie
it was a great experience. Highly recommend. The entire team was easy to work with. No experience with service yet. I'll shop Ken Garff first if I'm buying a car in Utah again.
vdlw1/18/2017 06:05:13 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Personel
The worst service I ever had ... after 4 trips to the dealer still had over heating problems ... had to replace the head gasket twice ( new service guy had never done this job on a Volvo) ... still overheated .. replaced thermostat .. still overheated ... replaced radiator ... still over heated ... finally replaced expansion tank (warped) which was the problem as the new cap they also installed did not help the warped threads on the tank. Had the old radiator checked for leaks and flow by an independent service and the radiator was perfect ... they charged me $1000 for a radiator I didn't need .... the total bill was over $4000 + ..... don't ever got here for service. Would have bought a new Volvo but can't deal with this bad service dealer
Great car experience 1/13/2017 02:34:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lee,and sandy and finance
Best experience I have ever had fair price excellent warranty and financing could not see any reason not to purchase have told everyone I know I love my new car
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Ken Garff Volvo Cars : Salt Lake City, UT 84111 Car Dealership, and Auto Financing - Autotrader