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Ken Garff Nissan of Salt Lake

777 South West TempleSalt Lake City, UT 84101
1-888-463-37171-888-463-3717
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You deserve the BEST! Salt Lake City's #1 Nissan Dealer is extremely excited to invite you to EXPERIENCE the difference with our NEW Online VIP PRICING. To distinguish an ... Read more
You deserve the BEST! Salt Lake City's #1 Nissan Dealer is extremely excited to invite you to EXPERIENCE the difference with our NEW Online VIP PRICING. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers. ONLINE BUYERS, we understand that you are way ahead of the rest! Our spirited staff all share in the same goal of providing and maintaining the highest level of customer satisfaction. Whether ONLINE or in person we invite you to experience the difference! CaLL Today!

Why You Should Buy a Used Car From Us

You deserve the BEST! Salt Lake City's #1 Nissan Dealer is extremely excited to invite you to EXPERIENCE the difference with THE BEST ONLINE PRICING in UTAH. To distingui ... Read more
You deserve the BEST! Salt Lake City's #1 Nissan Dealer is extremely excited to invite you to EXPERIENCE the difference with THE BEST ONLINE PRICING in UTAH. To distinguish and strategically position its dealerships, Ken Garff retooled its 80-year old brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You"."The message we're trying to convey is that our customers should expect a very different car-buying experience when visiting a Ken Garff dealership," says Brett Hopkins, CEO of Ken Garff Automotive Group."We've learned, through extensive research with customers, that in most car-buying experiences, sales people do too much talking and not enough listening to customers. ONLINE BUYERS, we understand that you are way ahead of the rest! Our spirited staff all share in the same goal of providing and maintaining the highest level of customer satisfaction. Whether ONLINE or in person we invite you to experience the difference! CaLL Today!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 2.8
    Customer Service
  • 2.7
    Quality Of Work
  • 3.1
    Friendliness
  • 2.8
    Overall Experience
  • 2.8
    Price

Dealership Reviews

1 - 5 of 117 
Reesespieces338/23/2016 05:42:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Will Towse
Great people. Will was awesome, and I felt like I had a friend helping me buy a car, not just a salesperson. Not pushy! Really nice and will work with you to get what you want. No secrets or making deals with the manager behind your back. Face to face and personalized for me. Didn't walk away feeling like I made a mistake. Bravo to this location!!
Susan Marie8/18/2016 10:31:39 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Rabbane
Michael Rabbane is a pleasure to work with. He provided me with a car fax immediately upon arrival, had the car ready for a test drive, answered all my questions. He knows his Nissans! The actual purchase/transaction was quick and easy. This was the easiest, most efficient car purchase I've ever made.
Kearney8/08/2016 03:33:27 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Carter in Sales and Luis (Sales Manager)
So to start this off I found a car online with Ken Garff. Worked things out for about a week before my wife and I made the trip. We had to drive from Idaho to Salt Lake. Once there we test drove the car and loved it. Everything seemed fine except for the daytime running lights not working. We asked to have those fixed before we left. Well, over 3 hours later of sitting there while our salesman kept disappearing we finally get the word that they don't have the lights there to fix it but they pulled the bulb out so we can go find them ourselves and they credited us $50 toward the light. Come to find out the service people pulled the turn signal bulb out instead of the DRL. So now we are on our way home with no turn signal. We took the car to our local dealership to fix the DRL and find out that the service team and Ken Garff didn't put all the bolts back in the fender well which could have caused it to fall off on the freeway. Not only did they not put all of the bolts back in they put NONE of them back in. It was being held in by a clip. So now I find that the DRL are on a recall which KG should have known as well. Very easy to look up. Go to get these fixed and find that the power steering line is leaking, the rear main seal is leaking and the torque converter seal is leaking. I called the sales manger 3 times and over a week later I still have not received a call back. Got in touch with their "Customer Service Advocate" and she gets me the inspection sheet. Which on the inspection sheet it says that they checked all of the above and that they passed. I asked her if a leaking seal passes and she said yes. How in the he*! do leaking seals and lines pass an inspection? It's now cost us another $1000 to get these things fixed and we still don't have our car back. The after the sale service is HORRIBLE and honestly our sales guy didn't know what he was doing either. I would never buy from Ken Garff again and I wouldn't recommend anyone else does either. They are crooked and shady and offer no help to fix the damage they have done and the extra money they have cost us due to their awful service department. DO NOT buy from these crooks.
Tvit8/05/2016 06:15:58 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Rabbane,James Whitney
Mike made it very easy and stress free with the purchase of my new car and James was very helpful explaining the details of my car.
Arrrgyle 7/29/2016 11:06:31 AM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jack Ivers
Just purchased my second vehicle for these guys. The first time was my very first new vehicle purchase ever! The salesman was great and made it paneless and easy. I had gone to a dealership just before this one the same day. I was judged on appearance & passed to 3 different people in the dealership before I leaft. Jack @ Ken Garf to care of me no problems
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Ken Garff Nissan of Salt Lake : Salt Lake City, UT 84101 Car Dealership, and Auto Financing - Autotrader