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Gunn Nissan

750 Northeast Loop 410San Antonio, TX 78209
1-877-934-74321-877-934-7432
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

What makes Gunn customers so happy? One Simple Price; which means their best price is clearly marked on every vehicle. Non-commissioned salespeople who are there to serve ... Read more
What makes Gunn customers so happy? One Simple Price; which means their best price is clearly marked on every vehicle. Non-commissioned salespeople who are there to serve you, not sell you. Gunn's no haggle no hassle way of doing business is so easy everyone gets a good deal. Written trade appraisals good for ten days or 1000 miles. They'll buy your car even if you don't buy theirs. Their return policy allows a vehicle return within 48-hours, no-questions asked. Experience the Difference!

Why You Should Buy a Used Car From Us

What makes Gunn customers so happy? One Simple Price; which means their best price is clearly marked on every vehicle. Non-commissioned salespeople who are there to serve ... Read more
What makes Gunn customers so happy? One Simple Price; which means their best price is clearly marked on every vehicle. Non-commissioned salespeople who are there to serve you, not sell you. Gunn's no haggle no hassle way of doing business is so easy everyone gets a good deal. Written trade appraisals good for ten days or 1000 miles. They'll buy your car even if you don't buy theirs. Their return policy allows a vehicle return within 48-hours, no-questions asked. Experience the Difference!

Languages Spoken

  • Español
  • Tagalog

Dealer Disclaimer

All prices plus tax, title and license. Picture may not be of actual vehicle. It is the customer's sole responsibility to verify the existence and condition of any equip ... Read more
All prices plus tax, title and license. Picture may not be of actual vehicle. It is the customer's sole responsibility to verify the existence and condition of any equipment listed. Neither the dealership nor Clickmotive is responsible for misprints on prices or equipment. It is the customer's sole responsibility to verify the accuracy of the prices with the dealer. Pricing subject to change without notice. All vehicles subject to prior sale. Prices do include destination and handling charges.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.2
    Quality Of Work
  • 4.7
    Friendliness
  • 4.1
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 38 
J.Juarez6/29/2015 01:31:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Victor Magallanes Jr
In December 2014 my Avalanche was giving me problems, that is when i decided to go vehicle shopping. My wife wanted a car this time and finally we decided on the Nissan Altima. I work near Gunn Nissan so that's where i went and as i was looking at a car, Victor Magallenes introduced himself. Victor was very knoweadgeable and helpful through the whole process. I told him my situation, budget and what i wanted in the car and Victor delivered.I did start looking a little late but Victor stayed with me till i drove off the lot after 10pm!!!! I have bought a few cars in the past and have never had this kind of awesome service. I will buy my next car from Victor!!
Gunn Nissan responded to this review
7/01/2015
J. Juarez, Thanks for taking the time to share your experiences with our dealership. It's great to year Victor did such a great job for you. We'll always go the extra mile to help a customer! We look forward to seeing you again next time. Enjoy your new car!
Gunn Nissan responded to this review
7/01/2015
J. Juarez, Thanks for taking the time to share your experiences with our dealership. It's great to year Victor did such a great job for you. We'll always go the extra mile to help a customer! We look forward to seeing you again next time. Enjoy your new car!
Darryl C.6/28/2015 06:35:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dennis Manlapaz,Elaine Eubanks
I have had some bad buying car experiences before that's why is why I came to Gunn for the "no hassle" experience. I did my homework and I did visit several other dealerships. I was so happy to have found Elaine Eubanks as my salesperson. She was friendly and knowledgeable of the product. She listen to my wants and needs and directed me to the 2015 Murano. I was blown away when she demonstrated all the features of the Murano. Elaine did not pressure me but she let me decide what I wanted. When my wife came in to see the car, Elaine once again went through the whole demonstration with her. She really made us feel comfortable. We decided to buy but the style and model was unavailable. Elaine helped us secure the model we wanted a week later. She was excellent in her updates and follow through. Elaine is someone we felt we could trust and that was the most important aspect of our buying from Gunn. Elaine then directed us to the finance officer Dennis Manlapaz. I was tough on Dennis but he handled all my questions and really explained clearly all the aspects of buying the car. He too was someone I came to trust and felt he was there to help me make the best possible purchase. Both Elaine and Dennis made this the best car buying experience in my life. I would definitely come back to buy a car in the future. Thanks Elaine and Dennis
Gunn Nissan responded to this review
7/01/2015
Darryl, Thanks for taking the time to share your experiences, and for leaving such a detailed review. Information like this helps us more than you know, so thanks again. Elaine is a top-rate salesperson, and it's great to hear you had such a good experience with her. Our goal is to be the most knowledgable, friendliest, most helpful car dealership in Texas, and if your review in any indication, we're on the right track. Enjoy your new Murano!
C & I Valdez6/24/2015 10:07:53 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kell
In April 2015, my husband Carlos and I went to Gunn Nissan to look at used vehicles. Victor Magallenes found exactly what we were looking for in a Nissan Murano. We were and still are absolutely delighted with the car and excellent service we received at Gunn Nissan. Had an issue with my car a few weeks later and Gunn Nissan did not hesitate to make things right. They put me in a loaner car until the problem was resolved--no questions. Tim Elkey made sure everything was taken care of quickly and correctly. We could not have asked for more. That's why, when Carlos' truck blew up on him, it was a no-brainer on where we should go to get our next vehicle. Today, we purchased a 2015 Nissan Frontier and, again, are super pleased with the truck and sales personnel, which included Victor, Brian, Kell (who is in training, but actually worked as a seasoned sales professional that went above and beyond in ensuring we were completely satisfied with our options) , and Alejandro Carrera (Kell's mentor). Kell and Alejandro were so patient in dealing with us. They listened to our requests and kept within the budget we established. They honored us with respect and courtesy, while making us feel comfortable, like family. Brian Blount was a professional. He coordinated everything when Carlos & I were provided the loaner vehicle and when we had to prepare the documents for Finance. Brian worked patiently with me and helped me understand the procedures--very helpful and patient. Mandell provided the same great and exceptional service in Finance that we experienced the last time. (even if he refused to help us out this time with any rebates--jk! ) :) Definitely will come back, should we need another vehicle. Highly, emphatically endorse and recommend Gunn Nissan to friends and family. Thanks for making our challenging time without a vehicle, less stressful for us. Carlos & Irene Valdez; San Antonio, TX
Gunn Nissan responded to this review
6/25/2015
C & I, Thanks so much for the great review. We're awfully fond of the Frontier, ourselves, and we're glad we could get you fixed up with one. Thanks for taking the time to share your experiences with our great staff. They're the reason we are the dealership we are today. Enjoy your new truck, and thanks again!
G. Bellamy6/23/2015 10:29:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Socrates Lopez,Victor Magallanes Jr
I am so happy that my husband and I came to Gunn and met Victor Magallenes. My previous car buying experience had been awful. Yesterday, I had the best experience in my life buying a car. Victor listened to what I wanted and did not try to sell me something I was not wanting or needing. He explained the car in detail and took the time to show us the many options available. He was not pushy but rather a pleasant salesperson who was helpful and informative. Nissan is a car that sells itself but exceptional service is what seals the deal to me. Thanks to Victor - I am a happy Nissan customer and new Nissan Rogue owner. I am smiling!! I will highly recommend Gunn Nissan and Victor Magallanes. It's a winning combination. Socrates Lopez explained the numbers, got us great financing and even laughed at my jokes. One additional comment: This team stayed late in order for me to get the new car. I drove off the lot at 11:15pm and everyone made me feel that they were more than happy to be there for me and my husband. Thank you, Thank you Gay Bellamy .
Gunn Nissan responded to this review
6/25/2015
G., Thanks for taking the time to share your experience with us. Comments like yours help us grow and improve, and we always love hearing from our loyal customers. We keep hearing good things about Victor, so thanks again for the feedback. Enjoy your new Rogue, and come see us again soon!
Newms501/20/2015 12:27:46 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Robert
**Update** 4/2015 - I was contacted directly by the GM at Gunn Nissan. He opened an investigation into my below referenced issue and explained Gunn has a zero tolerance policy when it comes to these sorts of problems. I returned the vehicle to him so they could review my concerns. Both he and the service manager inspected the vehicle and invited me out to the maintenance area (probably the cleanest shop I have ever seen) to look at the issues. Long story short was the vehicle had developed a very small leak in the areas initially mentioned, but it was not a leak that needed to be addressed immediately (as was indicated to me initially). I appreciate that they went over and above to provide excellent customer service and will definitely use them again in the future. ** Original Review** - 1/2015 I have purchased two vehicles from Gunn. I have enjoyed the buying experience and have no complaints in regards to the sales force. Since purchasing the first of our two vehicles from Gunn eight years ago I have had almost all service done through Gunn, including the majority of the oil changes. However, I recently had our 2007 Nissan Maxima in to fix an oil leak. I had been previously told by a mechanic from a local Oil Change place that the leak appears to be coming from an oil line near the oil filter, not a big issue at all. I dropped the vehicle off at Gunn, relayed the information about the oil line leak to the service manager and went on my way. I received a call 4 hours later identifying three leaks, one of which was the rear main seal. Total cost would be nearly $2,000 to fix them. To quote the service manager "the rear main seal was belching oil". This comment made me suspicious as I had noticed the leak for about a month (identified by a drip on the garage floor). For that entire month I checked the oil two to three times weekly and the engine never showed low oil on the dipstick. So the vehicle was definitely not "belching oil". I refused to have the work done and picked up the car. I took the car into an independent mechanic that came very highly recommended by several friends. I provided no back story on the vehicle, simply told him it was leaking oil. He identified the oil line near the oil filter, and indicated it was a very common problem for these vehicles (I would think the Nissan Dealership would know that as well). The total cost to fix the leak was $160 and took about 1.5 hours. The vehicle is now leak free, with no more drips on the garage floor. Honesty and integrity are important to me when choosing a mechanic and for the past 8 years that is what I thought I was getting at Gunn. Boy was I wrong. I am disappointed by this recent service experience and I doubt I will ever return to purchase a vehicle again.
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