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Yokem Toyota Scion

1199 East Bert Kouns Industrial LoopShreveport, LA 71105
1-855-688-60131-855-688-6013
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Yokem Toyota has been serving the Ark-La-Tex for nearly 41yrs. We are a full service dealership with a certified Body/repair center. Our Signature Certified Toyota Servic ... Read more
Yokem Toyota has been serving the Ark-La-Tex for nearly 41yrs. We are a full service dealership with a certified Body/repair center. Our Signature Certified Toyota Service center brings you all you need to handle any repairs or claims on your NEW purchase. We are a Presidents award winner from Toyota. This is a distinguished and hard earned award for the Toyota Organzation. It signifies the Higher standards that we maintain for YOU the "Customer". Please call us at 1-866-492-9457.

Why You Should Buy a Used Car From Us

Yokem Toyota has been serving the Ark-La-Tex for nearly 41yrs. In that time we have developed a clear and fair method for our customers. We make no verbal implications. A ... Read more
Yokem Toyota has been serving the Ark-La-Tex for nearly 41yrs. In that time we have developed a clear and fair method for our customers. We make no verbal implications. All pricing, discounts, additions, shipping for any sale must be in the final paperwork to be valid.Due to human error, we reserve the right to postpone/refuse any sale until all corrections have been made. Please call 1-877-267-4135 to verify details of any vehicle.

Dealer Disclaimer

Yokem Toyota has been serving the Ark_LA_Tex Area for more than 37yrs. You will notice our President's Award with a renowned Toyota Certified Service and Collision Center ... Read more
Yokem Toyota has been serving the Ark_LA_Tex Area for more than 37yrs. You will notice our President's Award with a renowned Toyota Certified Service and Collision Center. In providing you the the Customer with great service, we ask the following: All pricing, specials, and details to all listings Must be confirmed by the dealership in order to maintain any changes or updates, Please call 1-877-267-4135 for confirmation. Our Goal " Higher standards, Lower prices!"
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.0
    Quality Of Work
  • 4.0
    Friendliness
  • 4.0
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 18 
DW12/13/2015 05:55:46 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Department
Went to Yokem for service as indicated by the dash warning light and the sticker they put on the windshield showing it was time for an oil change. They took my car back to service and then told me it was just for a tire rotation. They reset the dash warning light and a new sticker on the windshield. Within 24 hours I noticed the engine was taking longer to start than normal. I checked under the hood and noticed one of the battery caps was left off and the battery was dry. I added water and put duct tape over the opening without the cap. I took my car back to yokem the next day. I explained what they did. They took my car back to check it. The service writer then explained my battery was going bad and I could purchase one from them. I told them I wouldn't be buying a battery from them, nor another car. I bought this car new from them and only had the service performed by them. After this instance, I used their website to try and get something done, but only got a few emails from them stating they were looking in to this matter. Several months have now passed and no response from them. Not only would I not recommend this dealership, but I am going to file a complaint with the BBB and the Attorney General in my state. Be aware if you use this dealership's service department.
Ray9878/05/2015 12:38:46 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Phillip, Angela
I bought a new Camry yesterday and I love it! It's a very nice car. Phillip was very nice and helped me get the best deal possible. I had a bad experience at John Harvey, so I decided to try Yokem and found out they are much better! Thank You!
Tundra1238/04/2015 09:18:31 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeremy
I just bought my second tundra from them. They always know how to make you feel comfortable and everyone here is very friendly. They really value their customers!
Cargirl7/14/2015 06:38:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Karen Randall
I've purchased lots of vehicles throughout my lifetime and I've never been more impressed with a Dealership. I will return to Yokem Toyota for my next vehicle.
angelique6/17/2015 06:51:13 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:James Hoover
I was excited on buying my new car and was ready to buy the hot lava RAV4. This was my third day back and I brought my mom. I was telling the salesman that when I looked online that the price was different than what was on the quote and i was wondering why. He got defensive and without looking said that it was another car and not the same one , then he said it was a different vin number and i showed him it wasnt, then he was saying the tech department has not done their job to upadte it and that the price he told me was the right price. i informed him that that was false advertisement. my mom moved on and asked about rebates, she told him this afternoon she saw a rebate in Longview online and he said that there is no rebate and someone lied to you without even looking into it. At that point we got up and walked out. he never apologized and he wouldnt listen to anything we had to say. He was treating us like idiots. very disrespectful!!
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Yokem Toyota Scion : Shreveport, LA 71105 Car Dealership, and Auto Financing - Autotrader