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Audi Silver Spring

3151 Automobile BlvdSilver Spring, MD 20904-4909
1-877-754-67091-877-754-6709

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

Clients are coming from Washington DC, Baltimore, and well beyond to buy with one of the most reviewed Audi dealers in America. Just 15 minutes from Rockville, Columbia, ... Read more
Clients are coming from Washington DC, Baltimore, and well beyond to buy with one of the most reviewed Audi dealers in America. Just 15 minutes from Rockville, Columbia, Laurel and DC. Credit Unions, USAA, AAA, Costco, insurance co's, and more are all sending clients for the Audi Silver Spring experience. The reviews are in, and they say we care and get it right. We recommend you preview www.dealerrater.com - a helpful website everyone should visit before buying a vehicle from a dealer.

Why You Should Buy a Used Car From Us

Clients are coming from Washington DC, Baltimore, and well beyond to buy with one of the most reviewed Audi dealers in America. Just 15 minutes from Rockville, Columbia, ... Read more
Clients are coming from Washington DC, Baltimore, and well beyond to buy with one of the most reviewed Audi dealers in America. Just 15 minutes from Rockville, Columbia, Laurel and DC. Credit Unions, USAA, AAA, Costco, insurance co's, and more are all sending clients for the Audi Silver Spring experience. The reviews are in, and they say we care and get it right. We recommend you preview www.dealerrater.com - a helpful website everyone should visit before buying a vehicle from a dealer.

Languages Spoken

  • Español

Dealer Disclaimer

*Your additional costs are sales tax, tag and title fees for the state in which the vehicle will be registered, any dealer-installed options (if applicable), and a $299 d ... Read more
*Your additional costs are sales tax, tag and title fees for the state in which the vehicle will be registered, any dealer-installed options (if applicable), and a $299 dealer processing fee. Every Internet Price is subject to change, and prior sales are excluded from these offers. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with the dealer.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.6
    Friendliness
  • 4.3
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 280 
Wheelman12/19/2015 01:24:10 PM
4.7
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Marcelo Von Glehn
Marcelo was very knowledgeable and helpful explaining the features of the Allroad. He conducted the transaction efficiently and took care of shipping me some items that were mistakenly left in my traded in vehicle.
Audi Silver Spring responded to this review
12/21/2015
Greetings Wheelman! Thank you for the great feedback. We are pleased to hear that Marcelo was a wonderful assistance during your purchasing experience with us and we will certainly pass along your encouraging thoughts to him. If you should have any questions as you settle in to your 2015, Audi allroad, please do not hesitate to contact us. Thanks so much, Audi Silver Spring.
semperfibw9211/05/2015 02:11:12 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Brian Keys
I gave two stars because I got the car I wanted but the customer service experience was horrible. I know I was looking at an Infiniti on an Audi lot but damn, it was bad. First, the salesman, who I assume is the only employee that knew anything about used cars, wasn't there when I showed up at the agreed upon time. So I got setup with a really pleasant gentleman that knew nothing about this car. At one point, he told me "I've never even been an Infiniti." Luckily I had done plenty of research and know a decent amount about cars so after the test drive I decided to purchase the vehicle. The car wasn't ready yet so I had to wait a few days to take delivery which wasn't an issue. Upon returning to take delivery and pay, I was informed someone will show me the features of the car. Again, no one knew anything about it and they basically said good luck. Two weeks after taking delivery I noticed my previous car hadn't been paid off by the dealer. I called the finance manager and he explained my payment was stuck in accounting because of an account number. Was anyone ever going to contact me for my account number? After sorting that out, 3 weeks later my trade in had finally been paid off. At the same time, I hadn't received my new title and tags. I called and reached the woman in charge of tags and titling and she hadn't processed my information over two weeks after purchase. It has now been almost a month since I purchased the car and still no title and tags. Long story short, go here if you already know what you are looking for and if want to be inconvenienced by having to micromanage them.
Raj1239/30/2015 10:17:35 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Aaron Klimchuck
Service is worst, Took more than 3 hours for regular service,didn't provided loaner car because it is regular service. None of issues are addressed.Promised test drive with service engineer that didn't happen.No place to sit in service lounge.Service Consult's has time to talk to customer dogs and they didn't have time to answer customer questions.
corj9/23/2015 12:57:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Stephen Saunders
I recently purchased a certified pre owned 2012 A4 Avant with the help of Stephen Saunders. I did this sight unseen as I had it shipped to Colorado, where I live. In order to do this I had to fully trust Stephen and the Audi brand. Stephen was very professional, honest and went out of his way to assist me with my questions. He didn't miss a beat and it was a pleasant experience working with him. This car replaces my 1996 A6 wagon, which has been a great car over the many years on our washboard dirt roads. Don't hesitate working with Audi Silver Spring, Stephen Saunders or on buying an Audi. Thank you Steve!
Audi Silver Spring responded to this review
10/07/2015
Hi corj! In response to your review, I would like to take the time to sincerely thank you for praising our dealership and our wonderful team. Audi Silver Spring works extremely hard to ensure a satisfying experience for all customers and it gives us great pleasure to know that your experience was a superior one. We are also delighted to hear that Stephen was a great assistance throughout your purchasing process and we will certainly share your encouraging thoughts with him. If you should have any questions or want a little more insight on your 2012, Audi A4 Avant, please do not hesitate to contact us. We would love to hear from you! Thank you again corj for the wonderful feedback. Happy driving!
B4Driver9/06/2015 10:07:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Aaron Klimchuck
I have a 2010 Audi A4 that I always bring to Audi Silver Spring for routine maintenance and for service. For 2 years, I was able to work with Aaron Klimchuk and he always provided me with professional attention and remarkable follow-through. Aaron was so excellent that he got promoted to Audi corporate services. Man I wish he was still at Audi Silver Spring (the best Audi dealership in the DC metro area)!
Audi Silver Spring responded to this review
9/09/2015
Hi B4Driver! In response to your review, I would like to take the time to sincerely thank you for your kind feedback. We work extremely hard to ensure that all customers have a satisfying service experience and we are delighted to hear that Aaron was always able to make your visit a memorable one. If you should need any future assistance with a vehicle purchase and/or service, we would love to help. Thank you again B4Driver and we hope to see you soon!
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Audi Silver Spring : Silver Spring, MD 20904-4909 Car Dealership, and Auto Financing - Autotrader