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Nalley Lexus Galleria

2750 Cobb Pkwy SESmyrna, GA 30080-3015
1-888-656-06541-888-656-0654
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Why You Should Buy a Used Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Languages Spoken

  • 한국어

Dealer Disclaimer

Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory ... Read more
Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
Powered by
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 208 
jst554@yahoo.com12/04/2014 02:01:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dallas Groves- service
Lauren Miller has for me completely changed the dreaded car buying hassle I used to feel. She turns it in to like you are chatting with a friend. None of the high pressure that makes me just want to leave. Yet at the same time being very informative of the vehicle I was interested in. She made the complete transaction seamless. When I arrived she had everything in order! And follows threw after the sale! Goes out of her way to make sure everything is perfect without being asked. And she actually walks you to the new vehicle and opens and closes the door for you. Made me feel very special. A true professional from beginning to end and beyond!! I would recommend that anyone interested in making a purchase ask for her for the best experience! Julie Thomas
Nalley Lexus Galleria responded to this review
12/08/2014
Julie, Thank you for writing about your 5-star service at Nalley Lexus Galleria. We are happy to be of assistance and look forward to working with you again. Best, Bill Waibel General Manager
rsghiatti11/25/2014 09:23:30 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Scarbrough,Bill Scarbrough,Joel Murray,Bill Scarbrough,Bill Scarbrough,Joel Murray,Lauren Miller
From Lauren's friendly smile when she first greets you when you walk into Nalley Lexus Galleria to the time you get in your car to drive away and shake hands, my wife and I never felt like we were at a dealership. Lauren "gets it"! She worked with her team to get the very best arrangement, whether it be the trade in value, price, payments, buy or lease option, etc. All the things most of us don't like to deal with when we visit a showroom. Trust me, this did not feel like one of those experiences whereby you felt pressured, not being heard, not getting a reasonable arrangement, etc. The service was smooth, prompt and attentive to detail. Excellent Service! I'd rate Lauren an 11 out of 10! Thank you Lauren for having one of the best car purchase experiences (over 15) in my time. Be sure to ask for Lauren Miller when you walk into Nalley Lexus Galleria for your friendly smile and great experience!
Nalley Lexus Galleria responded to this review
11/25/2014
It is our pleasure to provide you the kind of service Lauren was able to show you. Please continue to trust us with your concerns. We look forward to working with you again. Thank you for your business! Best, Bill Waibel General Manager
jmpel@msn.com5A4611/21/2014 05:31:39 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Waibel,Bill Waibel,Tyesha Montford,Bill Waibel,Bill Waibel,Tyesha Montford,Jennifer Rhodes,Bill Waibel,Bill Waibel,Tyesha Montford,Bill Waibel,Bill Waibel,Tyesha Montford,Jennifer Rhodes,Lauren Miller,Bill Waibel,Bill Waibel,Tyesha Montford,Bill Waibel,Bill Waibel,Tyesha Montford,Jennifer Rhodes,Bill Waibel,Bill Waibel,Tyesha Montford,Bill Waibel,Bill Waibel,Tyesha Montford,Jennifer Rhodes,Lauren Miller,Larry Guarcello
Great experience.Everyone very friendly.This was my 5th Lexus.Bill And Lauren were extremely helpful with information about the car.I would recommend this dealership aboe all others.
Nalley Lexus Galleria responded to this review
11/25/2014
It is our pleasure to work with you to earn your trust and ensure your automotive satisfaction. Please do not hesitate to let us know if you have concerns we can address before your next visit. Thank you, Bill Waibel General Manager
kjoiner11/13/2014 09:12:13 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Smith
My husband and I bought a used RX350 from Justin. Even though buying a vehicle can be an extremely stressful experience, Justin and the management team made it much easier with their friendliness and desire to do whatever possible to make the deal happen. I would highly recommend this dealership and Justin Smith.
Nalley Lexus Galleria responded to this review
11/19/2014
Thank you for your feedback! It is our pleasure to provide you the kind of service you wrote about. Please continue to trust us with your concerns. We look forward to working with you again. Best, Bill Waibel General Manager
kvsm310/16/2014 09:48:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Heather Garner-Erickson,Heather Garner-Erickson,Bill Scarbrough
I purchased a GX460 today from Nalley Lexus Smyrna. The smoothest and quickest transaction ever! I dealt with Heather over the internet for a few daysbefore finalizing on the car and the price that fit into my budget. Everything went smooth and quick! Heather was very professional and answered all my questions. A box of delicious chocolate cookies was icing on the cake as well, didn't expect that. Bill in financing went through the paperwork with ease and was out of there in minutes. I wish the other Nalley location was as professional as this one. I will definitely purchase my next Lexus from Heather. If I have friends and family that are looking for a Lexus, will recommend Nalley Lexus Smyrna, Heather, and Bill.
Nalley Lexus Galleria responded to this review
10/27/2014
Thank you for letting me know how working with my team made getting into your new GX460 such a pleasant experience. I am glad you enjoyed the cookies and that Heather and Bill were able to make the purchase process easy. Please come back for another snack and to work with us to ensure your automotive satisfaction. Best, Bill Waibel General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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