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Nalley Lexus Galleria

2750 Cobb Pkwy SESmyrna, GA 30080-3015
1-888-656-06541-888-656-0654
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Why You Should Buy a Used Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Languages Spoken

  • 한국어

Dealer Disclaimer

Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory ... Read more
Prices exclude tax, tag, title, registration, Georgia Lemon Law, and includes dealer and electronic filing fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 231 
php5/15/2015 01:26:34 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Karl Magnusson
This review is my true experience dealing with sales person named Karl Magnusson. I went in looking for a pre-owned Lexus GS350. Karl was the person that was assigned to me. From the first 30 minutes, I could tell he didn't really care about what I thought, just simply put on a fake smile and try to push a car my way, which I was perfectly fine with, as that's in line with many sales people so I understand. When it got to talking the numbers, he was eagerly trying to shake my hand and get me to sign the paper, almost with a forcing attitude, but again with a fake smile on his face. I could tell he was getting very impatient. Again, I understand and was perfectly ok with it. What I'm writing about is what happened afterwards. I looked at the numbers and said I didn't agree with the sales price of the car, and let's talk some more. This is when Karl just exploded, grabbed the papers, threw it everywhere, marched right out of his office, and threw me my own car keys (I drove a car I wanted to trade in - a Porsche 911). This experience is a first for me. I've seen pretty horrible attitudes from BMW sales reps before, but non were near the degree of this one. I'm surprised to see this person getting great reviews, so I do really question the credibility of them. I do not want to talk the whole dealership down because of one person, but this Karl is one of a kind. I do wonder if I should talk to management of Nalley. I love Lexus cars and brand in general, so it is very disappointing to experience something like this, and makes one really hard to go back to that particular dealership.
elmer15/10/2015 06:56:07 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Shiela Foley
On May 5th 2015 I took our Lexus RX 355 to your dealership for service. I drove in with my appointment letter and was introduced to Shiela Foley, one of your Service Consultants. She and I talked, she thanked me for purchasing the vehicle from Nalley Lexus and for having it serviced there. During this conversation I asked how long it would take to rotate the tries and change the oil because I had an appointment with my Cardiologist. She advised me that it would take approximately one and one half hours. Shiela took my keys and I got a cup of coffee and sat down in the waiting room. One hour later, she came in and advised me that the work on my vehicle was complete and that I was ready to go. We handled the paper work and she walked me to my vehicle, gave me one of her business cards and advised me to call her if I had any questions concerning the Lexus. She then thanked me again for using the Nalley Service Department. I was so impressed with the way Shiela handled my visit and for the courtesy she showed me. She has some great customer service skills, she is very efficient and knowledgeable concerning how to handle customers and how to get their problems solved. Thanks to her, I will be using your Service Department for all service and repairs that I will need in the future. Employees like Shiela are the reason Nalley Lexus has so many return customers, both for service and sales. I really enjoyed my trip to Nalley Lexus, thanks to her. Elmer Prather
Heather G.5/01/2015 01:24:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jimmy King - Lexus Technology Specialist
This was by far the best car buying experience I've ever had! Because of Keenan, Mr. Collier, Eric Wilhoite and Jimmy King, I'm a Nalley Lexus customer for life! Everyone went above and beyond my expectations!
SierraSunset4/29/2015 09:27:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dwayne Lee
Dwayne Lee and the service department delivered exceptional service, This was my first visit and I am very please and I would highly recommend Nalley Lexus to anyone. :)
Jan Livingston4/28/2015 09:17:52 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Barfield
I purchased my car from a private owner in December & made an appointment to have the oil changed. Everyone was friendly & very helpful. Wonderful lounge for waiting, fast service, & on time. I will be returning for my next service. I would certainly refer friends & family to this dearlership.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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