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Mercedes-Benz of Boston

259 McGrath HighwaySomerville, MA 02143
1-866-260-66861-866-260-6686

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Mercedes-Benz of Boston, a Herb Chambers Company, is proud to offer the finest in performance and luxury vehicles. We have the complete line-up of New Mercedes-Benz vehic ... Read more
Mercedes-Benz of Boston, a Herb Chambers Company, is proud to offer the finest in performance and luxury vehicles. We have the complete line-up of New Mercedes-Benz vehicles with attractive financing and lease packages available. For more information, or to schedule a totally no-obligation test drive, simply call an Internet Client Care Specialist at our toll-free number.

Why You Should Buy a Used Car From Us

Buy with confidence! Take the risk out of a pre-owned vehicle purchase with the Herb Chambers Five-Day Money Back Guarantee and Herb Chambers Thirty-Day Exchange Policy. ... Read more
Buy with confidence! Take the risk out of a pre-owned vehicle purchase with the Herb Chambers Five-Day Money Back Guarantee and Herb Chambers Thirty-Day Exchange Policy. For more information, additional vehicle details or bonus pictures, simply call an Internet Client Care Specialist at our toll-free number.

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 500 
PAR & AUR7/10/2016 08:23:52 AM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Georgina Stavropoulos
Georgina has been a consummate professional as we have narrowed our search through the various luxury SUVs settling on a 2017 GLS. She has been an excellent source of information applying her vast knowledge base as we compared vehicles and options. She kept us on track during the process, but was never intrusive or pushy. We would recommend her highly for others exploring the Mercedes Benz line.
Mercedes-Benz of Boston responded to this review
7/11/2016
Thank you for taking the time to write this review! Georgina is such an asset to our team, as she continuously focuses on providing our guests’ with the best customer service. She will be pleased to read your positive feedback. Thank you for your business and we hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
garylfine6/22/2016 09:22:58 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Davis
I have just picked up my 4th Benz from Mercedes of Boston. Within the last month, Alex Fine has delivered both a 2016 GLE 450 Couple and my latest, a 2016 S550. Once again, a truly fantastic customer centric experience. From sales to the business office to the orientation of my new S Class, I really do not view much room for improvement. I have been in sales and sales management for well over 30 years. Throughout all that time, I have expressed one consistent message to all of the people who have participated in what I like to call, "delighting the client". Now we all know that this statement may not always ring true in terms of objective accuracy but the general point is clear ... Always try to do two things well and most importantly ... consistently. #1 ... Set proper expectations and strive to exceed them in all situations engaging the high road even when it is difficult and # 2 .... Always achieve # 1. My past experience at MB Boston has been nothing short superb. I truly feel that the team views all clients through the same lens and strives to always exceed expectations for their valued client base. At the risk of embarrassing specific individuals throughout my most two recent experiences at MB Boston, I would be remiss if I did not recognize the team that has sent me off down the road with the most fantastically engineered car in the market today. From the GM, Jeff Davis, who clearly sets the game plan of servicing all aspects and needs of the clients who fuel his business through to my salesperson, who just so happens to be my son, (I certainly stand as his most staunch critic), my entire experience was top tier in delivery. The training and support that both Alex Fine and all of the other members at MB Boston is to be both recognized as well as commended. Being a career sales professional, the training in terms of client interactions and product knowledge are soft dollars well spent. The personnel that I worked with on my latest purchase experience showed complete composure and maturity throughout the entire sales process never losing sight of who they all actually work for! As for the business office, Chadi was absolutely diligent in understanding my objectives and exceeding them upon their delivery. Finally, my product orientation with Fred, was nothing short of amazing. Fred's product knowledge of every function of my 2016 S550 was mind blowing and his subtle way of communication left be both impressed as well as completely well informed on every aspect of my new car. Suffice it to say, in my opinion, the team at MB Boston truly represents the Herb Chambers organization in the manner I know that Herb expects.
Mercedes-Benz of Boston responded to this review
6/22/2016
Thank you for taking the time to share your experiences and for sharing Alex with us! Alex is such an asset to our team, and it is so wonderful to know he impressed you by delivering our trademark service. We are certainly fortunate to have both Alex and Chadi on our team. Thank you for your continued business and we hope to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager
ML250 blue tec5/30/2016 02:20:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Alex Zonis
We were looking for new MB ml250 blue tec found 4 called 3 different dealers right from the very First phone call to Mercedes Benz of Boston we were treated with attention,we made an appointment To drive the got to the dealership they were very busy but the manager took the time to meet us and Made sure that the 15 minutes we waited we had water and juice. Alexis Zonis our sales person took us tor our test drive and explained the features of the car as well as Mercedes brand name and the Herb Chambers group this young man is professional and very polite.we bought the car and got to meet and talk to manager,finance manager and manager in the service department.the day we picked our new car Alex took close to 1 hour explain all of the features of our new Mercedes. We are recommending Herb Chambers to all our friends and Customers.
Mercedes-Benz of Boston responded to this review
5/31/2016
Thank you so much for sharing this with us! We're so glad that you had such enjoyable visit. We appreciate your comments about Alex and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Jeff Davis, General Manager
Damian895/27/2016 12:49:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeffrey Tucker,David Nhan
On Saturday, May 21st I had the pleasure of meeting David Nhan, Sales & Leasing Consultant at Mercedes-Benz of Boston, 259 McGrath Highway, Somerville, MA 02145. Initially that Saturday I was intent on going to check out a used car in Ashland, MA, and I am very glad that I didn't because I would not have scored the amazing ride that I purchased that day through David. This was certainly the best car purchasing experience that I've had over the years - and it was a pleasure to work with David. David was more than helpful in assisting me find a car that was in my price range and accompanied my father and I on a test ride where we did some city driving and eventually got on the highway to see how the vehicle (in this case a beautiful 2013 Certified Pre-Owned C300) handled the open road. Needless to say, the vehicle was amazing, and with the assistance of David and his associate, Jeff Tucker, Business Manager, I was able to get financed right on the spot. In regard to the car loan that I received through Mercedes-Benz, I must say that I was astounded to learn that they were able to provide me with a lower interest rate than my very own Credit Union! So that was amazing, and the payments will be a piece of cake. The experience was amazing, and David truly was great in answering all of my questions, and is simply just a really nice guy. At no moment did I feel as if though I was being pressured, David was amazing in finding me something that had low miles, was a Certified Pre-Owned Mercedes, and was simply beautiful. All in all, I am a glad I met David and I am loving my beautiful White Mercedes C300 with its immaculate Almond Interior and Panoramic Sun-Roof!
Mercedes-Benz of Boston responded to this review
5/27/2016
We really appreciate you taking the time to leave feedback for David and Jeff. Here at Mercedes-Benz of Boston, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager
amazei20115/23/2016 06:13:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Georgina Stavropoulos
Georgina was amazing during my entire process getting my new C300! She helped and suggested options I would not have normally needed or wanted and she was very patient throughout the entire process. She made sure to follow up with me constantly even after I picked up the car she was checking on how things were going. Anyone looking for a new Mercedes should go see her! You will be so happy with your new car and the amazing customer service!
Mercedes-Benz of Boston responded to this review
5/24/2016
Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Georgina is such an asset to our sales team and I'm so glad you had the opportunity to work with her. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Jeff Davis, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Mercedes-Benz of Boston : Somerville, MA 02143 Car Dealership, and Auto Financing - Autotrader