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Mercedes-Benz of Boston

259 McGrath HighwaySomerville, MA 02143
1-866-260-66861-866-260-6686

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Mercedes-Benz of Boston, a Herb Chambers Company, is proud to offer the finest in performance and luxury vehicles. We have the complete line-up of New Mercedes-Benz vehic ... Read more
Mercedes-Benz of Boston, a Herb Chambers Company, is proud to offer the finest in performance and luxury vehicles. We have the complete line-up of New Mercedes-Benz vehicles with attractive financing and lease packages available. For more information, or to schedule a totally no-obligation test drive, simply call an Internet Client Care Specialist at our toll-free number.

Why You Should Buy a Used Car From Us

Buy with confidence! Take the risk out of a pre-owned vehicle purchase with the Herb Chambers Five-Day Money Back Guarantee and Herb Chambers Thirty-Day Exchange Policy. ... Read more
Buy with confidence! Take the risk out of a pre-owned vehicle purchase with the Herb Chambers Five-Day Money Back Guarantee and Herb Chambers Thirty-Day Exchange Policy. For more information, additional vehicle details or bonus pictures, simply call an Internet Client Care Specialist at our toll-free number.

Dealer Disclaimer

Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide onl ... Read more
Info is based on data provided by the vehicle manufacturer and other sources and therefore exact configuration, specifications & accessories should be used as a guide only and are not guaranteed. We will not be liable for any inaccuracies, claims or losses of any nature. Inventory is also subject to prior sale and prices are subject to change without notice, cannot be combined with any other offer(s), do not include taxes, registration fees, insurance, finance and/or documentation charges.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 500 
KG20164/27/2016 09:56:45 AM
5.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Georgina Stavropoulos,Jeffrey Tucker
I had my best car purchase experience ever with Georgina this year when I bought a CLS550. Georgina has great command of the product and helped me throughout the entire purchase. We could not find the exact color combo's in local inventory and she suggested we get a car made to order! Very cool and the delivery went as scheduled. Georgina provided me with updates along the way and personally delivered the car to my home. I cannot give her enough praise for the job she did. I am thrilled with my new CLS550 and look forward to driving it for years to come.
Mercedes-Benz of Boston responded to this review
4/28/2016
Thank you for taking the time to share your experience with us. I'm so happy to hear that you enjoyed working with Georgina and Jeff! They are truly wonderful assets to our team. Enjoy your new CLS550, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Jeff Davis, General Manager
NancyKJ4/25/2016 03:56:34 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Georgina Stavropoulos
Georgina Stavropoulos was the salesperson for our purchase of a new car last fall. She was very competent in all areas and very enthusiastic. She spent a great deal of time going over every detail of the car when we picked it up and recommended that we return for a followup review after a few weeks of driving the new car. While we didn't do it, I know that she would be happy to do it at any point in the future. We recently needed some paperwork regarding our purchase. We were in a bit of hurry for it and Georgina was both gracious and efficient in getting it to us. I feel that Georgina will continue to help us in any way she can.
Mercedes-Benz of Boston responded to this review
4/25/2016
Thank you, Nancy, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Georgina is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager
AlexE4/15/2016 08:59:55 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jessica Jones
I'm the type of guy that does a ton of research online before I start my car shopping. After an extensive amount of research, I finally determined the type of car I wanted which was a brand new GLE450 Coupe. I quickly learned that finding that model, with all of the options I wanted, would be difficult to find here in South Florida. I extended my search outside of my local area to include the entire State of Florida. Still no luck. I went on AutoTrader and quickly found the car I wanted. It happened to be located at Herb Chamber Mercedes in Somerville. That was a Sunday night. I hit the "get the e-price button" that Sunday night and received a follow up the following Morning morning. I could tell that it was not a standard automated email but a personalized & professional email. With very little effort on my part, I was given the e-price. I was elated to see it. It was fair and FAR better than any price ever quoted to me locally. It just so happened that my fiancee was traveling to that area for work the following weekend. I set it up so he could view the car on my behalf. Upon his arrival, the car was not only waiting for him to view and drive, but he was greeted by Lovette Monteiro. Lovette went with him on the test drive and showed him the bells & whistles. My fiancee was impressed with not only the car but also with Lovette's demeanor and professionalism. I was impressed at how easy the process had been thus far. Once my fiancee gave me the "thumbs up" on the car, I called up Lovette and quickly hammered out the remaining details for the purchase (i.e. lease terms, etc). It was quick, easy, and rather painless. All of the required documents, to get the ball rolling, were emailed to me and quickly processed. I was then contacted by AJ in the finance department to finalize the lease terms. He offered me some additional "add-ons" (i.e. maintenance package, wear & tear package, etc) and thoroughly explained to me how to save a bit of money on those items (which I already knew I was buying). The remaining documents were FedEx'd to me. I had some additional questions after receiving those documents which were quickly answered by AJ. I decided to arrange my own transport carrier to pick up the car in Massachusetts & brought to me in Florida. Lovette took the lead on that and had everything ready to go for the carrier. He even covered the seats in plastic for me and video/photographed the car for me so I had an undisputable record of the condition in case I encountered any issues with my transport carrier. Every single person (Jessica, Internet Sales Asst Mgr; Dana, Internet Sales Mgr; Lovette Monteiro, Salesperson; Robert S., Clerk) answered my questions via email and phone in a timely professional manner. As someone who is also in sales, I truly appreciated that. I've NEVER bought a car essentially sight unseen. This dealership & team made this an incredible experience. I HIGHLY recommend this dealership. BIG thank you to everyone involved that made this one of the best experience I've EVER had in all of my years of buying luxury vehicles. A special thank you to Lovette for all of the virtual "hand holding" that I required. I'm not an "easy to please" person but you certainly made this experience totally awesome!
Mercedes-Benz of Boston responded to this review
4/15/2016
Thank you, Alex, for taking time to leave this great review for our team. We are so pleased to hear that Lovette, AJ, Jessica and Dana did a great job with assisting you and your fiance with your Mercedes purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager
Kris R is a bad person4/09/2016 01:36:39 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeffrey Tucker,Jasper Abreu,Kris Ricupero
Kris was rude and potentially deceiving. He said I could not get the 1.99% financing rate which I had been talking to the salesperson all along about. I said I am not going to buy a car unless it is 1.99%, he then stood up and said "well I guess you are not going to buy a car today" in a very dismissive tone. The sales person called back a half hour later and said they had looked at the DCU website and that I could get the 1.99% rate. Jasper Abreu (Sales) and Jeff Tucker (Finance) were great.
jojipoji4/07/2016 02:41:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Georgina Stavropoulos
Georgina was fabulous! I am located out of state and she was able to get me an extremely aggressive price on a car without the back and forth hassle at most dealerships. When I arrived she had the car ready for a test drive and all the needed paperwork ready for signature. Everything took less than two hours! I highly recommend!
Mercedes-Benz of Boston responded to this review
4/07/2016
Thank you so much for your feedback on your recent experience with Georgina. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Feel free to stop in anytime if you need assistance reviewing any of the features on your Mercedes-Benz, we're always happy to help! Kind Regards, Jeff Davis, General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Mercedes-Benz of Boston : Somerville, MA 02143 Car Dealership, and Auto Financing - Autotrader