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Bourne's Auto Center

135 Belmont St Route 123South Easton, MA 02375
1-866-696-90651-866-696-9065
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Services and Amenities

  • Service Centers
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a Used Car From Us

Bourne's Auto Center is a family owned and operated PreOwned dealership less than one mile from Rte 24. Were a short drive from Boston, Cape Cod, Rhode Island, Worcester ... Read more
Bourne's Auto Center is a family owned and operated PreOwned dealership less than one mile from Rte 24. Were a short drive from Boston, Cape Cod, Rhode Island, Worcester and service all of New England! We attract clients from all over the country with our low fixed pricing and our customers keep coming back because they love our no pressure atmosphere and 200 car selection. We staff a full service department capable of working on any make or model. We have the car you want at the price you need

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
Darren12/26/2014 12:06:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:John Benner
This is the third time we've purchased a vehicle from Bournes over the page 7+ years and each time we've had the best customer experience as well as some of the best prices. Our prior two cars (a 2001 BMW and a 2007 BMW) were in great shape and we only had to put normal maintainence into them (knock on wood). We just traded in the 2001 (receiving a very fair price from Bournes, another plus). John Benner was very helpful and went over many of the choices we had available (as we test drove several vehicles). Based on the experiences we've had over the years (and the reason why we keep coming back), I would highly recommend working with Bournes if you're in the market for a "new to you" vehicle. They take the pressure out of the experience and do everything possible to match you with a vehicle you'll love.
Mike19sf12/23/2014 10:26:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Pair,Andrew Gesner
very organized, quality vehicle at a good price. 2012 Cadillac CTS. purchase went very smooth and quick. will return to purchase my next vehicle at Bournes. I've worked for a few car dealers throughout my career in both service and collision departments. i am intimately familiar with how new and used car dealerships operate. In my opinion Bournes Auto has by far the best approach to how this should be done. No sales pressure, and no pricing games. allows the purchase to be very straight forward. and the cars sell themselves. The Quality of the inventory and selection as well as the ability to use their website to look at specific vehicles and identify exactly what your looking. i went to Bournes Auto and already knew the car i was going to purchase. Sales rep David Pair was very approachable and knowledgeable and answered all my questions.
Donna12/19/2014 06:07:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Service Department!
Many thanks to Shawn and Carlos for their outstanding customer service I received. Up until now,I would never go to a dealership to buy a car, but now I wouldn't go anywhere else to buy a car. Thank you for making this a fantastic experience!
Bourne's Auto Center responded to this review
12/21/2014
Thank you for awarding us with a 5 star review! We are elated that your experience was "fantastic." It was a pleasure assisting you with your purchase and we look forward to providing the same experience with your next purchase. If you have any questions or concerns please do not hesitate to contact Shawn, Carlos or myself. Thanks Again, Michael Kelley General Manager
Donna12/19/2014 06:07:08 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Carlos Machado,Shawn Weir
Many thanks to Shawn and Carlos for their outstanding customer service I received. Up until now,I would never go to a dealership to buy a car, but now I wouldn't go anywhere else to buy a car. Thank you for making this a fantastic experience! WOW ??
Bourne's Auto Center responded to this review
12/21/2014
Thank you for awarding us with a 5 star review! We are elated that your experience was "fantastic." It was a pleasure assisting you with your purchase and we look forward to providing the same experience with your next purchase. If you have any questions or concerns please do not hesitate to contact Shawn, Carlos or myself. Thanks Again, Michael Kelley General Manager
DSylv12/18/2014 10:55:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Kelley
I have never written a review before but felt compelled to write about my first experience at Bourne's, especially with the General Manager Mike Kelley. Purchased a Volvo XC90 end of October 2014. Had followed this vehicle from a previous dealership when it was sold to Bourne's. It had a few mechanical issues when I test drove at previous dealership and when I first test drove it at Bourne's it still had the same issues but they were in process of servicing it. I informed the salesperson that I was interested but wanted the issues to be resolved. When I returned to test drive vehicle again the salesperson had given his notice and was no longer working there. The vehicle still had a few issues after second test drive and there had been miscommunication from the saleperson in regards to the transaction. So I reached out to Mike Kelley General Manager via email. Mike responded to my email within 10 minutes even though it was after hours and informed me he would look into the issues and get back to me. Mike did get back to me the next day and proceeded to go above and beyond my expectations as a manager of a dealership. He did everything he could do to make sure that I was going to be happy with the vehicle and the transaction. He kept me updated on everything that was being done and responded to any inquiries I had. He even test drove the vehicle several times himself. When I returned for a third test drive, he drove with me and when there was a vibration during high speed driving he made sure the service department went through it again, got another pair of new tires and had a high speed balance. He then drove the vehicle down to a place halfway between my home and dealership to have me test drive it again and to make sure I was completely satisfied. There was no pressure tactics. He was very professional. This experience showed what kind of person he is and that Bourne's truly values their customers and their reputation. This more than made up for the initial inconvenience that I experienced and I would highly recommend Bourne's to anyone looking for a great customer experience. Mike followed through with everything he said he was going to do. It's easy to provide good customer service to a customer when everything goes right but when things don't go perfectly the response and how its handled is what counts and I give Bourne's and Mike Kelly 5 stars. I am very happy with my vehicle.
Bourne's Auto Center responded to this review
12/21/2014
Thank you for the kind words David! Your are 100% right, "It's easy to provide good customer service to a customer when everything goes right but when things don't go perfectly the response and how its handled is what counts." Your situation was certainly not the experience that is the norm, however I am thrilled that it worked out in the end. It was a pleasure meeting with you and your professional, reasonable and sincere demeanor made addressing and solving your issues extraordinarily rewarding. If you have any questions or concerns please do not hesitate to contact me. Thank you for your business! Michael Kelley General Manager
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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