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Suburban Chrysler Jeep Dodge of Troy

1790 Maplelawn DrTroy, MI 48084
1-888-345-92591-888-345-9259

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The Suburban Collection has been selling and servicing vehicles in Michigan for over 60 years. Our first dealership, Suburban Oldsmobile, opened in the Troy Motor Mall ww ... Read more
The Suburban Collection has been selling and servicing vehicles in Michigan for over 60 years. Our first dealership, Suburban Oldsmobile, opened in the Troy Motor Mall www.thetroymotormall.com in 1948, with Richard Fischer at the helm. Now, more than 60 years later, we have grown to be Michigan's largest dealership group, boasting twenty-nine manufacturers. Today, the collection remains a family-owned and operated business, with the continued involvement of Richard's son, David Fischer Sr.

Why You Should Buy a Used Car From Us

The Suburban Collection has been selling and servicing vehicles in Michigan for over 60 years. Our first dealership, Suburban Oldsmobile, opened in the Troy Motor Mall ww ... Read more
The Suburban Collection has been selling and servicing vehicles in Michigan for over 60 years. Our first dealership, Suburban Oldsmobile, opened in the Troy Motor Mall www.thetroymotormall.com in 1948, with Richard Fischer at the helm. Now, more than 60 years later, we have grown to be Michigan's largest dealership group, boasting twenty-nine manufacturers. Today, the collection remains a family-owned and operated business, with the continued involvement of Richard's son, David Fischer Sr.

Dealer Disclaimer

Sales Tax, Title Fee, License Fee, Registration Fee, Documentation Fee and Finance Charges are additional to the advertised price. New vehicle pricing based on Chrysler E ... Read more
Sales Tax, Title Fee, License Fee, Registration Fee, Documentation Fee and Finance Charges are additional to the advertised price. New vehicle pricing based on Chrysler Employee pricing eligible. Not all customers will qualify. See dealer for complete details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 500 
MBrand5/05/2016 05:43:54 AM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dane Taylor,Ralph Geary,Brandon Stiltner
Ralph Geary did a great job of finalizing my sale. He stepped in for a co-worker to finalize my sale, but fully owned the process with high quality and a very friendly customer service experience. He is a great representative for Suburban Chrysler of Troy. Dane Taylor assisted with my initial sales conversation and was very knowledgeable and helpful. Could not have had a better sales experience all around.
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
5/05/2016
Thank you for the feedback! We are so happy to hear that your experience with Ralph and Dane was so enjoyable! Customer service is our top priority and we are so happy that they provided that to you. We hope you are enjoying your new Jeep Cherokee and we look forward to working with you again!
Jeepoverland5/04/2016 09:15:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Adam in service that helps me with my oil changes
As always Adam makes every service visit a pleasure, speedy and complete! I love the makeover to the service department as well! And the waiting area for customers is easy to relax and wait for our vehicles!
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
5/05/2016
We always appreciate positive feedback and we are happy to hear Adam met all of your service needs when you brought your vehicle in. We look forward to servicing your vehicle again in the future!
Crable435/03/2016 09:01:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Messina,John Gerrard
Bill Messina did a fantastic job is helping me lease a Durango. The process could not have gone more smoothly. I highly recommend Bill and Suburban Dodge
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
5/04/2016
It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Bill and we look forward to serving you again in the future!
Garnet Cousins5/02/2016 04:20:46 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Bellomo
The salesman, Joe Bellomo, who leased my wife her Grand Cherokee, was terrific. The dark moment was the vehicle prep. Car had low windshield washer fluid and worse, the washer fluid pump did not work and a new one had to be ordered from Farmington dealer to be replaced the following day. About 3 hours more time at the dealership and out of my schedule because it was not properly "Prepped". It was also missing the Owner's manual which I had to return and obtain from the salesman. Also: on the first day, diagnostic day, all instruments panel controls had been turned off to check electrics. No work was done that day (because of part having to be ordered), I returned home and went to an event that night that got out at 10:00. I drove about 5 miles before realizing my headlights had been turned from Auto to off (and not turned back to original position). Likewise the heater. This could have been dangerous and cost me a ticket.
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
5/04/2016
Thank you for your feedback. Customer service and satisfaction are our number one priorities. We would like the opportunity to hear more about your experience so that we may find a way to rectify the situation. Please contact our Service Manager, Dave Ayotte, at 248-585-8800 at your earliest convenience.
Jun Nomura5/02/2016 09:59:29 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Levandusky
Jim did a great job to provide good deal and support. I had a high over mileage and get a new lease car at a lower cost. He assisted to get a new lease vehicle to save a lot of money by going much more further mileage.
Suburban Chrysler Dodge Jeep Ram of Troy responded to this review
5/04/2016
Jun, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Jim and we look forward to serving you again in the future!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Suburban Chrysler Jeep Dodge of Troy : Troy, MI 48084 Car Dealership, and Auto Financing - Autotrader