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South Pointe Chevrolet

9146 South Memorial DriveTulsa, OK 74133
1-866-921-05811-866-921-0581

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to South Pointe Chevrolet where you'll find everything you need. We are a warm and friendly Chevrolet dealership that proudly serves folks from all over Oklahoma. ... Read more
Welcome to South Pointe Chevrolet where you'll find everything you need. We are a warm and friendly Chevrolet dealership that proudly serves folks from all over Oklahoma. We are famous throughout Tulsa and beyond for our high quality of Chevrolet vehicles, both new and used. We also offer excellent options for financing to make purchasing a new or used Chevrolet stress-free.

Why You Should Buy a Used Car From Us

Welcome to South Pointe Chevrolet where you'll find everything you need. We are a warm and friendly Chevrolet dealership that proudly serves folks from all over Oklahoma. ... Read more
Welcome to South Pointe Chevrolet where you'll find everything you need. We are a warm and friendly Chevrolet dealership that proudly serves folks from all over Oklahoma. We are famous throughout Tulsa and beyond for our high quality of Chevrolet vehicles, both new and used. We also offer excellent options for financing to make purchasing a new or used Chevrolet stress-free.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 2.4
    Customer Service
  • 3.1
    Quality Of Work
  • 3.4
    Friendliness
  • 2.6
    Overall Experience
  • 3.6
    Price

Dealership Reviews

1 - 5 of 12 
bl42187/13/2015 03:08:04 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:brandon
Not sure where to start. First I found a truck that I liked and went to look at. I drive it and get a quote on it. I decide after a few days that I want to get it. I call and the truck is sold. No big deal. A week later they call me back and say the person that bought it brought it back. I said ok and asked them to send me their best price on it since it had 500 miles on it instead of 45. They send me a quote of 3k more than what I already had. So they sold it and tried to resell it for 3k more than what I had got a week earlier without the truck having 500 miles on it. Makes sense right. Then the truck did not have a bedliner in it. I have had the truck for 2 weeks and tried to call several times to get it taken care of. Either I couldn't get ahold of someone or they would never call me back. Finally I get a call from my bank 3 weeks after my trade in saying that I need to make a payment. Its been three weeks and they haven't sent a check to pay off the trade in.. To sum up my experience I had zero communication from them, zero help and I would recommend them to no one. These people do not value customer service and defiantly do not want repeat business. They just want to move a car and get you out the door. I have bought several cars and this has been the worst experience ever. I had read the reviews and should have not even messed with them. They had the only truck in stock that I wanted and that is my fault for dealing with them in the first place. The General MGR at this dealership was helpful after finally getting a hold of him and they have since taken care of the bedliner.
Delta26/24/2015 07:45:56 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cashier, Service Writer.
I did have a very poor experience the last time I was here. I got to know the service manager the last time due to problems. I felt my previous relationship with him was worth returning another time. Dennis
firegirl544/15/2015 01:47:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Hunt
We were looking for a new Silverado Crew cab, other dealers kept changing their prices or just seemed unwilling to work with us. Brandon at South Pointe was very helpful and friendly! He told us something over the phone and kept his word when we arrived! So far I am LOVING my new Z71 truck!!! Thank you for all your help!
mike823462/16/2015 03:19:51 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Brody Nuckolls
Salesman was great. Finance Manager added over $6k in unwanted fees before rushing us out the door. Copy of letter to them below with details: Finance Manager, South Pointe Chevrolet 9146 S Memorial Dr. Tulsa, OK 74133 918-491-8000 918-884-3222 Fax XXXXX, We were unable to review the documents of our pending purchase until last night as we were in Denver this weekend (We did NOT take the car we are purchasing). Upon reviewing the documents we were shocked to find that you had added $6557.00 in assumed and partially explained fees, which we would have questioned, had we not trusted South Pointe. Instead we feel, after further review of the purchase agreement, that we were taken advantage of, and mislead. By the time we finally got to your office to finish the deal we had been in the dealership showroom for almost 3 hours. Instead of making this an easy, straightforward transaction, it turned into a marathon. We were tired at that point, and then you quickly throw numbers our way. This is not a good business practice, and makes us feel uneasy with the way this deal has been presented. The addition of Leather seats which was agreed upon by Marcus Palmer, does not appear on the document, while vinyl seat protection was added. My wife and I found a great car, worked with an informative sales associate, then when we were tired finally turned over to a "Closer" who did not fully present the details of each fee added to the contract. We have, unfortunately, discovered that this is a practice used in many dealerships, but we had higher expectations from South Pointe. I am appalled that you so easily took advantage of our trust to basically devalue our Trade In, ignore the agreement we had to have leather seats installed and extend the installment plan to 72 months in an attempt to cover up the added fees, and make us end up paying the full MSRP of the vehicle! 1. You told us the "Dent Coverage" would only add $6/mth to the payment (Actually added $27.58/mth based on original 48 month proposal) 2. You changed the original 48 mth proposal to 72 months without our knowledge 3. You made no mention of the Caltex Vinyl Protection (which we didn't need for leather seats) you simply added $1822.00 to the deal 4. Our purchase agreement with Marcus Palmer had us paying $1300 for Leather Seats but this was somehow missing from the documents you pushed on us. 5 You never mentioned the fact that there were 5 levels of extended warranty, you simply selected the "Platinum" level and added $3012 to the price. 6. You never mentioned the $399.00 "ADP Fee" at all. Taking advantage of a buyer may not be illegal, but it is certainly unethical. My wife and I hope to resolve this issue amicably, but we have taken measures to protect ourselves. I have stopped payment on the deposit check I gave you and have no intention of giving you any more until this is resolved. We love the car and would like to keep it but will only do so if you rewrite the Purchase Agreement as follows: 1. All the fees added after the "Net Due Before Products & Fees" are removed. I will accept the $10 License Fee and the ADP Fee since it appears to be part of any agreement. The DZ Dentguard, Caltex RES, and Fidelity S must go. 2. The Installment Agreement is returned to the original 48 mth proposal. (This is negotiable. If it puts a bit more in South Pointe's pocket to run it out to 72 months, that's ok with us) If you prefer to just unravel the deal completely, we will return your car in exchange for our Trade-In (and deposit check) and we can all just walk away. No harm, no foul.
fciman1/04/2015 05:38:33 AM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:new car sales
OMG, I just happen to stumble pon the reviews. I cannot stand rude or lazy service dept. workers..I was going to purchase a brand new 2015 Camaro SS in two days. These reviews are very bad to read. I am not going to pay $40,000 for a new car and have to deal with a snotty and lazy service dept... I REALLY hate that the reviews were so bad as this Camaro was equipped with everything I wanted and the perfect color. I hate starting the search over but I am. The service department and there attitude and speediness in helping you is a very important part of a new car purchase to me.
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