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Heritage Volkswagen of South Atlanta

4305 Jonesboro RoadUNION CITY, GA 30291-2001
1-866-777-94121-866-777-9412
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Services and Amenities

  • Service Centers
  • Loaner Cars
  • Rental Cars
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You receive oil changes for the lifetime of your vehicle ownership in exchange for doing all your Volkswagen recommended maintenance services at Heritage Volkswagen. You ... Read more
You receive oil changes for the lifetime of your vehicle ownership in exchange for doing all your Volkswagen recommended maintenance services at Heritage Volkswagen. You can drop your vehicle off at our secured parking facility near the Atlanta airport. The shuttle will pick you up and take you to the airport. When you return, the shuttle will be waiting for you to take you back to your vehicle. While you are gone, we will pick your vehicle up, bring it to the dealership for service and maintenance, and return it to the secured parking spot facility. Use your receipt left in your vehicle by our service team, as payment when you exit the lot.

Why You Should Buy a Used Car From Us

Become an Executive VIP for Life when you purchase a pre-owned Volkswagen - Top dollar for your trade -Dent Repair, we will keep your car looking new -Unlimited Car Washe ... Read more
Become an Executive VIP for Life when you purchase a pre-owned Volkswagen - Top dollar for your trade -Dent Repair, we will keep your car looking new -Unlimited Car Washes for Life -Airport Parking and Service Program -72 Hour Exchange Policy -VIP Referral Plan

Languages Spoken

  • Español

Dealer Disclaimer

Unlike most dealers, our prices includes all dealer fees! Tax, tag, and title fees are not included.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 190 
CCrum4/28/2016 09:40:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bryant Hall
Heritage VW of South Atlanta has a very professional and detailed service organization. Bryant and his team meet and exceed all expectations of what your car servicing experience should be. Thanks guys for always showing that you care about your customers.
Joy4/22/2016 10:32:22 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dionte Shaw,Todd Towns
Our recent purchase of a used vehicle is an example of how pleasant a car buying experience should be. Dionte Shaw was very patient and directed us through the process in a efficient, timely manner. Any and all questions were answered. The finance manager, Todd Towns, worked diligently to obtain the best financing for us. Dionte Shaw and Todd Towns are the best salesperson and finance manager I have worked with in the purchase of a vehicle.
ricnfo4/11/2016 04:37:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bryant Hall
My visit with Heritage Volkswagen of South Atlanta was above standard. First of all, 2 days after I made an appointment for the 40,000 mile service, I received 2 calls prior to the actual appointment. These calls were to welcome me and to thank me for using their dealership for the service and also to confirm my appointment date and time. I've been to another dealership (On the far North Side of Town) that didn't call to confirm at all. I won't name that dealership on the north side, but I will say that I will continue to get my car serviced at Heritage Volkswagen of South Atlanta from now on. My service advisor's name is Bryant Hall. Mr. Hall was very professional from the moment I walked in the building. Plus I had a pleasant experience while getting my car serviced. It only took 2 1/2 hours to service my car. The other VW dealership would definately have taken longer to do the same job (at least 3 1/2). Also the cost was cheaper at Heritage Volkswagen compared to the other dealership. Yes, I saved money by going to Heritage Volkswagen of South Atlanta as opposed to the other dealership and I bought my car at the other dealership. It should have been cheaper at the other dealership, but it wasn't. It got a less expensive, faster and much over all better service experience at Heritage Volkswagen of South Atlanta. And NO, they aren't paying me or compensating me for this review. I just think that people should be complemented when they do an exceptional job or even a good job. As long as the customer is satisfied then that's what count. Well, I'm very satisfied. To sum it up, I'm very satisfied with this location and highly recommend Heritage Volkswagen of South Atlanta to any VW owner who needs their car serviced by a reputable dealership. They get it. They do the job right the FIRST time and don't price gouge you. With that said, I'm giving Heritage Volkswagen of South Atlanta a 5 star rating for my customer experience. The cashiers were even on point. This dealership is a well oiled machine and I honestly appreciate Bryant Hall for being the type of service represantative that EVERY dealership should have. 2 thumbs up Mr. Hall. THANK YOU SIR!!!
AFalor4/04/2016 05:55:16 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rufus Well
This has been a great experience and Rufus was very helpful and not pushy at all. He was open to my wants and needs in a car and helped me find the perfect car for me.
Happy GTI Driver4/01/2016 07:19:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris, Jonathon (??)
Todd and Rufus were excellent. They were extremely respectful to my grandmother. They catered to our beverage needs. They went beyond the call of duty to service our time constraints. The manager Todd's boss lent me his personal vehicle while LoJack was installed. Compared to Hennessy and other competitors, Rufus and Todd brought an air of transparency and customer care to the negotiation table. I will definitely be back, and hope to find Rufus and Todd where they deserve to be, selling new cars to uppity white folks.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Heritage Volkswagen of South Atlanta : UNION CITY, GA 30291-2001 Car Dealership, and Auto Financing - Autotrader