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Sunset Ford of Waterloo

1425 North Illinois Route 3Waterloo, IL 62298
1-866-643-16151-866-643-1615
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Our new vehicle inventory is second to none providing one of the largest selections of Fords in the Midwest. We believe in EXCELLENT CUSTOMER SERVICE, FAIR PRICING and GR ... Read more
Our new vehicle inventory is second to none providing one of the largest selections of Fords in the Midwest. We believe in EXCELLENT CUSTOMER SERVICE, FAIR PRICING and GREAT SELECTION. Sunset Ford dates back to 1912, so you know we'll be around in the future for all your automotive needs. We are the original Saint Louis Ford Dealer, give us a shot to earn your business.

Why You Should Buy a Used Car From Us

Employees make or break a business, especially a business in the automotive industry where the competition is tough. We take pride in having a professional staff whether ... Read more
Employees make or break a business, especially a business in the automotive industry where the competition is tough. We take pride in having a professional staff whether it's in sales, service, parts or the body shop. We understand that people make the difference which is why we believe our employees are our most valued asset. Great employees keep our customers coming back month after month and year after year. Excellent Customer Service, Fair Pricing and a Great Selection! Only at SUNSET FORD!

Dealer Disclaimer

Sunset Ford of Waterloo takes pride in representing all vehicles as accurately as possible. From time to time, errors and omissions may occur. Prices excludes taxes, lice ... Read more
Sunset Ford of Waterloo takes pride in representing all vehicles as accurately as possible. From time to time, errors and omissions may occur. Prices excludes taxes, license, title fees, and documentary service fee. Please call ahead to verify information and vehicle availability 866-643-1615.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 173 
Anna Mennerick3/26/2015 12:01:48 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jerry Edwards,Mike Rich
I had an outstanding experience with Jerry Edwards and Mike Rich. If you have been searching for old-fashioned customer service, rest assured you will find it at Sunset Ford of Waterloo. Worth the drive and then some. Anna Mennerick
Sunset Ford of Waterloo responded to this review
3/26/2015
Hello Anna! We are so happy to hear about your great experience with Jerry and Mike. We appreciate your business and thank you for your recommendations!
ZMan3/21/2015 08:27:48 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brett Bergman
Been working with this dealer since before it was even Sunset...Have had a number of salesmen there over the years and all have been super friendly. I do my research and always go in with total info on what I want in a vehicle from options to what I expect to pay for it that is fair and reasonable. Brett has been our person there for a number of vehicles and he is a very competent guy who knows his product and is willing to deal. Great experience.
Sunset Ford of Waterloo responded to this review
3/23/2015
Hello and thanks for the review! We appreciate your feedback and thank you for always choosing Sunset Ford of Waterloo!
GlennonCherylKaufmann3/18/2015 10:27:22 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brett Bergman,Mike Rich,Mike Carr
EXCELLENT Buying Experience with Brett Bergman, Mike Carr & Mike Rich. Their customer service is above & beyond my expectations. WOW, I really love my new vehicle & new family at Waterloo, IL Sunset Ford. Thanks Everyone!!!!
Sunset Ford of Waterloo responded to this review
3/18/2015
Hello and thanks for the enthusiastic review! The team had a pleasure working with you and is looking forward to seeing you back at the dealership!
Robert.Duty3/17/2015 06:45:01 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brett Bergman
I just bought my 3rd vehicle from Brett Bergman at Sunset Ford in Waterloo. Brett was knowledgeable, polite and most of all honest, as was everyone at Sunset Ford. They always have given me a fair value for my trade-in and the prices on new vehicles are hard to beat. The service department at Sunset Ford is the best I have ever dealt with. I will be buying my vehicles from Brett and Sunset Ford for the foreseeable future.
Sunset Ford of Waterloo responded to this review
3/18/2015
Hello Robert, and thanks for taking the time to write a review! We are so happy to hear you had another great experience at our dealership! We appreciate your continued business, and thanks for choosing Sunset Ford of Waterloo!
Kwis683/15/2015 05:48:51 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jerry Edwards,Mike Carr
We just purchased our 2nd car from Jerry. We will buy from him again. Did not care for the finance manager though. Kept trying to push the "extra" options to purchase. He didn't want to take "no, thank you" for an answer.
Sunset Ford of Waterloo responded to this review
3/16/2015
Hello and thanks for the feedback! We are glad to hear Jerry was able to make your experience great. However, we do apologize for your less than satisfactory experience with our finance department. Thank you for your continued business, and enjoy your new car!
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