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Mercedes-Benz of West Chester

1260 Wilmington PikeWest Chester, PA 19382
1-877-466-11981-877-466-1198

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Mercedes-Benz of West Chester Won the prestigious 2014 BEST OF THE BEST AWARD which less than 5% of Mercedes-Benz stores across the country attain. We are located in a be ... Read more
Mercedes-Benz of West Chester Won the prestigious 2014 BEST OF THE BEST AWARD which less than 5% of Mercedes-Benz stores across the country attain. We are located in a beautiful state of the art facility just south of West Chester, PA on Rt. 202. Our Huge inventory, Award winning Service, and our friendly & knowledgeable staff seperate us from the competition! Come see what makes us stand out from the crowd. Get your next Mercedes-Benz right here in beautiful West Chester!

Why You Should Buy a Used Car From Us

Mercedes-Benz of West Chester Won the prestigious 2014 BEST OF THE BEST AWARD which less than 5% of Mercedes-Benz stores across the country attain. We are located in a b ... Read more
Mercedes-Benz of West Chester Won the prestigious 2014 BEST OF THE BEST AWARD which less than 5% of Mercedes-Benz stores across the country attain. We are located in a beautiful state of the art facility just south of West Chester, PA on Rt. 202. Our impressive certified pre-owned Mercedes-Benz inventory is one of the largest in the country. We take pride in the quality of our vehicles and will strive to make your buying experience second to none.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Style
  • AWD / 4WD
  • Commercial
  • Convertible
  • Hatchback
  • Hybrid / Electric
  • Luxury
  • Sedan
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Type
  • Used
  • Certified
Exterior Color
  • Beige
  • Black
  • Brown
  • Burgundy
  • Charcoal
  • Gold
  • Gray
  • Green
  • Off White
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Engine
  • 3 Cylinder
  • 4 Cylinder
  • 5 Cylinder
  • 6 Cylinder
  • 8 Cylinder
  • 10 Cylinder
  • 12 Cylinder
  • Electric
  • Hybrid
  • Rotary Engine
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Features
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Drive Type
Fuel Type
  • Alternative
  • Diesel
  • Electric
  • Hybrid
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.0
    Quality Of Work
  • 4.2
    Friendliness
  • 4.1
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 111 
coolnerds1/19/2016 12:06:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tiffany Mayo
I bought two Mercedes from West Chester. My sales rep was Tiffany Mayo. She is the best, she went extra miles for us to make it happen what we are looking in the car and our payment. Hands down for her.
BillAds1112/10/2015 12:29:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jennifer Silva
This is the 3rd vehicle that I've leased with Mercedes Benz of West Chester. I always work with Jennifer Silva and she goes above and beyond! She works really hard to find the "Right" car for me every time. She is vey responsive and really makes you feel right at home @ the dealership. The entire team @ MB of West Chester is friendly and accommodating. I have already recommended MB of West Chester to my friends and family and will continue to do so. Keep up the great work!
Mike12312/04/2015 12:30:45 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Diprimeo
As soon as , I entered in dealership ,offered for help and then receptionist introduced mike for further help.Dealer facility was very nice and clean.Mike was very helpful to find right car we needed.Mike looked up an eligible discount through my employer which I was not aware.A car which we needed was in transit so Mike offered me to deliver car to my house because I live about 70 miles from dealer(very exceptional service offered to me) and offered me to deliver car to my house on friday morning one day later.Mike was very helpful in whole process from deal through the end.Before I was leaving Frank and other sales manager thanked and congratulate me . Also a lady who helped for financial process was very friendly and helpful too. Mike delivered a car as he promised and went through all the features in car with me and my wife.Very exceptional service was provided by Mike.I would give more than five star for my overall experience to this dealership.
ap1906311/29/2015 01:36:10 AM
4.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael DiPrimeo
So, let me first say, that it was a little intimidating going to a Mercedes dealer to buy a 20k car. I never got a clear reading on how much importance they put on selling these little cars as opposed to the 100k + vehicles, but I will admit that much to my surprise, we were treated respectfully, courteously and in a friendly manner. Our sales person Mike was very professional and answered all our questions promptly during our visit or via phone and emails. While at the dealer, I had an opportunity to speak with management, service coordinators, floor staff and finally the finance manager. Everyone was very nice and professional. To be fair, we did not get the deal I wanted - Not exactly, but let's face it, they are in business to make money and as such they will do what they can to avoid giving you more than they have to. I believe many will agree that most of us never get the deal we hopped for during a car buying experience, however I feel they were fair and made an effort to negotiate a final deal. If we ever decide to purchase another Smart Car in the future (replace the one we have), MB of West Chester will be my first choice ... and I hope our experience will once again be a positive one. I scored it 4 and not 5 stars, because I have not had an opportunity to rate the service department.
Juan Valentin11/23/2015 08:47:14 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Fazal
My two purchases I worked with Mr Fazal. I thoroughly enjoyed my car buying experience. He was the utmost professional sales man. Prior to delving into my interest in purchasing a new vehicle we discussed other interests of ours. He learned a little bit about me as well as I learned a little bit about him. During my buying process Faz assisted in my purchase. Providing excellent information about my wants in a vehicle. Very knowledgeable about the vehicle I wanted. Faz is an excellent sales man.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Mercedes-Benz of West Chester : West Chester, PA 19382 Car Dealership, and Auto Financing - Autotrader