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Majestic Honda South

509 Quaker LaneWest Warwick, RI 02893-7623
1-877-798-63691-877-798-6369
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Majestic is Honda in Rhode Island! As Rhode Island's oldest Honda dealership, we have decades of experience and expertise selling and servicing Honda cars and trucks, ser ... Read more
Majestic is Honda in Rhode Island! As Rhode Island's oldest Honda dealership, we have decades of experience and expertise selling and servicing Honda cars and trucks, serving Honda families throughout Southern New England. We are dedicated to providing our customers with the highest level of service possible. At Majestic Honda we work everyday to make buying and owning your new Honda or quality pre-owned car an enjoyable and no hassle experience.

Why You Should Buy a Used Car From Us

Majestic is Honda in Rhode Island! As Rhode Island's oldest Honda dealership, we have decades of experience and expertise selling and servicing Honda cars and trucks, ser ... Read more
Majestic is Honda in Rhode Island! As Rhode Island's oldest Honda dealership, we have decades of experience and expertise selling and servicing Honda cars and trucks, serving Honda families throughout Southern New England. We are dedicated to providing our customers with the highest level of service possible. At Majestic Honda we work everyday to make buying and owning your new Honda or quality pre-owned car an enjoyable and no hassle experience. Ask us about our no-charge Lifetime Powertrain Warranty!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, and Finance Charges (where applicable) are additional to the advertised price. Exclusions apply t ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, and Finance Charges (where applicable) are additional to the advertised price. Exclusions apply to Lifetime Powertrain Warranty and vehicle eligibility, ask dealer for details.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 363 
dsheehan8811/24/2015 11:03:55 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Chevalier (Guest Relations Specialist)
My previous experience with attempting to purchase a vehicle at other dealerships had been horrible. I spoke with Guest Relations Specialist Brian Chevalier via phone and email, and very much appreciated his kindness and honesty. I felt that his customer service was excellent. He checked back with me through phone and email, but in a way that I did not at all feel pressured to purchase a car. I would recommend speaking with Brian if you are interested in buying a car, especially to those who have had bad experiences with other dealerships in the past. He really made the process pleasant and stress-free.
dmulligan1/10/2015 09:15:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sarah Avery
I dread shopping for cars, which is why I went to see Sarah again when I unfortunately needed to get another car after mine was in an accident. Sarah sold me my first Honda Civic which proved to be a very reliable car. Great customer service, was not pressured, and was able to find another car for a reasonable price. Would highly recommend Majestic Honda as it is a very reliable place to buy a car and there are many helpful dealers such as Sarah.
Belle05Rn@yahoo.com1/07/2015 08:41:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Scudieri
I had a great experience at Majestic Honda in West Warwick. My salesman Anthony was great. He knew exactly what I was looking for, which was not an easy find. He and his sales manager Shawn were extremely motivated to find me the CR-V I was interested in. Even when many other Honda dealerships had me on a waiting list for this particular vehicle, Anthony was the first one to call me back. He and Shawn where able to get me the black on black 2015 CR-V Touring even with the fact that there was limited numbers of this specific type. Very professional, very motivated, never rushed or pressured me. They were the only Honda dealership to come through with their promise to find me that car. Thanks Majestic West Warwick!
MeganMarquez12/08/2014 12:56:14 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service manager
The service department is the most unprofessional group of "professionals" I have ever dealt with. I have brought in my Honda CRV for the past year and a half for services. I have no idea what needs to be done so I relied on the dealership to tell me everything that was needed. I went through the quick service, which is on the dealership lot, not realizing they don't tell you when anything is needed. This was a total shock to me as they would check my lights, windshield wipers, filters etc- then change my oil, and then TURN OFF my service light. So, my mistake was in trusting that they would not turn off my light without telling me there was another service I needed done. I thought that by having my oil changed at the dealership that they would take care of me and the car and let me know if it needed anything. When my brakes started to make noise I thought- hmmm... they haven't told me I need anything for my brakes or any milage servicing so I went to the main service center, where they told me not only my brakes, but also my rotors needed replaced. My CRV is a lease, however, because I went over the miles just recently, they were not going to pay for any repairs. Just as a reminder, Honda Majestic, I am still paying my lease and still have the option of paying the extra miles that I went over my lease! I was so upset. Here I have been going to a dealership service for oil changes every time it was due and was never told anything else was needed. I went to a dealership because I trusted they would tell me what I needed. If they would have recommended getting my brakes checked sooner or telling me the service light recommended a full milage check up then, this would have been caught and replaced while the vehicle was still under milage and covered by the lease and surely would have been caught before the rotors were ruined. Only changing the brake pads would have been much cheaper. I would have expected that their "experienced technician" would tell me "hey lady, doing the quick lube service every time is not enough. We recommend to rotate the tires, check the brakes before the winter, etc". I felt they tricked me in the end. When I tried to explain that I thought I would have been told sooner if something was needed by the servicing, the guy did not care. He pretty much told me that there was nothing he could do and that I should have come in sooner. Well I would have if I had known! I literally just had the vehicle there at the quick service 4 days prior! Again, the "experienced technician" did not hear the brakes making noise as I pulled up to the shop?!?! The manager's response was "yes, I don't know how come they did not hear that, but now the brakes are metal on metal and the pads and rotors have to be changed and there is nothing I can do!!!" He also said that they only do what the client asked for??? So at Honda Majestic every client has to know what needs to be done with their car. Professional recommendations are not something they provide! be aware! To make things even worse- When I went to pick up my vehicle it was pouring rain. They left my CRV parked at the end of the parking lot- pointed in it's general directing from inside the garage and I had to walk aimlessly to find my CRV and was soaking wet- they could see I didn't have an umbrella or rain boots! The service is so bad!! I have never been to a dealership where they don't drive the car up for you. Most placed will even vacuum out the front area. There unwillingness to try to understand my concerns and the disrespect of making me walk out across the parking lot to pick up my CRV in a horrible rain storm was incredibly unprofessional and very very poor client care.
Ed0811/15/2014 02:18:50 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Fontaine
Worked with Dave Fontaine in purchasing a Civic. Dave was helpful, patient, and honest. He made to whole experience easy and painless. He answered all my questions and presented multiple options to me. Could not have asked for a better experience.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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