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Mercedes-Benz of Westwood

425 Providence HwyWestwood, MA 02090
1-888-836-28351-888-836-2835

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Mercedes-Benz of Westwood serving Greater Boston. Mercedes-Benz is what we do, with a huge selection of Mercedes-Benz new cars and SUV's. Our staff of helpful ... Read more
Welcome to Mercedes-Benz of Westwood serving Greater Boston. Mercedes-Benz is what we do, with a huge selection of Mercedes-Benz new cars and SUV's. Our staff of helpful and friendly salespeople treats the needs of each individual customer as top priority. Whether you're looking for a new Mercedes-Benz C-Class, a used S-Class, or any of the other vehicles, we know that you have high expectations, and as your Mercedes-Benz Boston-area dealer,we enjoy the challenge of meeting and exceeding them!

Why You Should Buy a Used Car From Us

At Prime Mercedes-Benz of Westwood our certified pre-owned Mercedes-Benz is much more than your average used car. Each certified preowned car or SUV goes through a 162-p ... Read more
At Prime Mercedes-Benz of Westwood our certified pre-owned Mercedes-Benz is much more than your average used car. Each certified preowned car or SUV goes through a 162-point comprehensive inspection to ensure that it fits the quality standards to be part of the Mercedes-Benz pre-owned program.

Languages Spoken

  • Español
  • "中文"
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.5
    Quality Of Work
  • 4.3
    Friendliness
  • 4.1
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 214 
Sandra97810/27/2014 02:03:56 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Parker
I bought a 2012 C300 last week. I love the car and the price was right!! Thomas Parker was an outstanding salesman who went above and beyond. I will purchase my next Mercedes from this dealership.
TL727010/27/2014 10:42:12 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Parker, Steve Barros
The salesman I used at MB of Boston, Thomas Parker, had recently switched to MB of Westwood, and I was happy to follow him there to work on a new deal. The negotiations, transaction and sale were easy and stress-free. Follow-up after purchase has been great. I will definitely use Thomas and MB of Westwood again for future car purchases.
aj20426/23/2014 01:17:36 PM
2.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Not disclosing
My husband and I purchased a car with Mercedes-Benz of Westwood a couple of days ago. The sales person was friendly and easy to deal with. However, when it comes to the finance person (or the person you close the deal with), he was very pushy and wanted you to sign everything he puts in front of you. He tried to sell us a lot of service products such as restoration/ding protection, tire, extended warranty, etc. He spoke very fast and when you ask for written description of these items, he does not provide any and repeated his description very quickly. He kept shuffling papers in front of my husband to sign. There are many limitations and conditions on these service products (e.g., not protected if the damage is caused by an acorn). Generally, these service products are not provided by Mercedes and there a lot of fine prints! Some of his oral descriptions (e.g., lifetime warranty etc.) do not match what the service contract says! Beware! Read everything you sign, especially the back. Further, when it comes to the purchase contract, the clause for the liquidation damage is unconscionable. It essentially indicates that it would take your “deposit” which is the same amount as your down payment if you breach the contract, e.g., when you do not want go through the sale after signing the contract. I refused to sign the liquidate damage part and finance person got really annoyed and asked his manager to come in. When I indicated that I want to think about the whole purchase further, they backed down. In the end, I did not initial the liquated damage clause and signed with the note indicated that we agreed that the liquidated damage clause does not apply. Be very careful with everything you sign or initial. Ask for a copy of everything in the folder they keep, including any worksheets.
BostonETC975/30/2014 06:56:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Samir Masiha, Trisha Winski, Steven Barrow
I was looking for a certified pre-owned Mercedes, and visited with multiple dealerships in the area. I'm highly particular about the colors and condition of my cars, and knew it wasn't going to be easy to find the perfect car. When I first arrived at Mercedes-Benz of Westwood, I was immediately greeted by Samir as I looked at their vast selection of pre-owned cars. His knowledge of the cars and inventory is very impressive, but most importantly, Samir listened to my concerns, and addressed them perfectly. He was incredibly patient as we test-drove several cars, and did a great job pointing out all the features and benefits of each one. After an afternoon of test-driving, I just needed a little time to consider my options. There was no pressure at anytime to "buy now", and Samir did an incredible job following-up with me as I pondered my choices. On my second visit to the dealership, later the same week, Samir found an even more impressive car for me to see, that had just arrived off-lease. Sure enough, the colors and condition were absolutely perfect. There were no games during the negotiation process, and they gave me a fair value for my trade-in. Trisha in finance was also incredible. The process was quick and painless, and she expedited the paperwork and registration very quickly. Like Samir, she is also a very experienced professional, who is kind, caring, and honest. She made what is typically a stressful and nerve-racking experience to be fast, fun, and even enjoyable! I'm rarely a person who writes reviews, but my experience at Mercedes-Benz of Westwood has been nothing short of truly outstanding. If you're looking for a new or CPO Mercedes, I'd definitely suggest getting in touch with Samir. He's the most professional person I've ever had the experience of working with at a dealership; and most importantly, he listens to your needs, and addresses them 100%. A big "thank you" to Samir, Trisha, and the whole team at Westwood for making this an incredible car-buying experience!
wjkalana4/28/2014 09:36:35 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Vincenzo Pintone
I went to this dealership to custom order a CLA and I was assigned to Vincenzo Pintone. He is by far the best car salesmen I have ever dealt with. He is great and friendly. And he went out of his way to show me the features of the car that I m purchasing. He made the car shopping fun and enjoyable.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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