• Sign in
  • |
  • Sign up

Car News

Toyota Tops Consumer Reports Reliability Study

RELATED READING
  • Car Buying

    It's been two years since Suzuki pulled out of the U.S. market, so should you even consider buying a used one?
  • New Cars

    Suzuki plans to withdraw from the U.S., but there are still new 2013 models available--and savvy shoppers will find some great deals.
  • Car News

    Suzuki is bringing three new concepts to Tokyo, including a plug-in hybrid hatchback and a wacky new form of transportation.
RESEARCH BY MAKE
Honda cars, trucks and SUVs Nissan cars, trucks and SUVs Ford cars, trucks and SUVs Toyota cars, trucks and SUVs Lexus cars, trucks and SUVs Acura cars, trucks and SUVs Hyundai cars, trucks and SUVs Mercedes-Benz cars, trucks and SUVs
Acura cars, trucks and SUVs Alfa Romeo cars, trucks and SUVs Aston Martin cars, trucks and SUVs Audi cars, trucks and SUVs Bentley cars, trucks and SUVs BMW cars, trucks and SUVs Buick cars, trucks and SUVs Cadillac cars, trucks and SUVs Chevrolet cars, trucks and SUVs Chrysler cars, trucks and SUVs Dodge cars, trucks and SUVs Ferrari cars, trucks and SUVs FIAT cars, trucks and SUVs Ford cars, trucks and SUVs Freightliner cars, trucks and SUVs GMC cars, trucks and SUVs Honda cars, trucks and SUVs Hyundai cars, trucks and SUVs Infiniti cars, trucks and SUVs Jaguar cars, trucks and SUVs Jeep cars, trucks and SUVs Kia cars, trucks and SUVs Lamborghini cars, trucks and SUVs Land Rover cars, trucks and SUVs Lexus cars, trucks and SUVs Lincoln cars, trucks and SUVs Lotus cars, trucks and SUVs Maserati cars, trucks and SUVs Mazda cars, trucks and SUVs McLaren cars, trucks and SUVs Mercedes-Benz cars, trucks and SUVs MINI cars, trucks and SUVs Mitsubishi cars, trucks and SUVs Nissan cars, trucks and SUVs Porsche cars, trucks and SUVs RAM cars, trucks and SUVs Scion cars, trucks and SUVs smart cars, trucks and SUVs SRT cars, trucks and SUVs Subaru cars, trucks and SUVs Tesla cars, trucks and SUVs Toyota cars, trucks and SUVs Volkswagen cars, trucks and SUVs Volvo cars, trucks and SUVs
RESEARCH BY STYLE
AWD/4WD
Commercial
Convertible
Coupe
Hatchback
Hybrid/Electric
Luxury
Sedan
SUV/Crossover
Truck
Van/Minivan
Wagon

author photo by Nick Palermo
  • Toyota and its brands Scion and Lexus clinched the top three spots.
  • Hybrid Toyota Prius C earned the top ranking overall.
  • Mazda, Subaru, Honda and Acura rounded out the top seven positions.

Japanese automotive brands swept the top seven positions in the latest Consumer Reports reliability study, with Toyota and its subsidaries Lexus and Scion taking the top three spots.

Consumer Reports, the world's largest independent product-testing organization, compiles data about "serious problems" from its subscribers to predict reliability on a range of models. This year's study looked at actual owners' experiences with more than 1.2 million new vehicles.

Toyota's stellar performance was led by the 2012 Toyota Prius C, which scored higher than any other vehicle in the study. All three of Toyota's other hybrid Prius models--the Prius V, Prius Plug-In and the standard hatchback Prius--scored above average too. These high ratings could help to dispel drivers' doubts about the dependability of hybrids.

Of the 27 Toyota vehicles included in the report, 16 earned the highest rating.

Other Japanese automakers also ranked at the top. Behind the trio of Toyota brands are Mazda, Subaru, Honda and Acura. Mazda's new 2013 CX-5 helped it to earn a fourth place finish. An all-new model helped improve Subaru's finish in the reliability study too. The 2012 Impreza earned a top rating while every other model in the automaker's lineup also finished above average. Honda and its luxury brand Acura typically finish near the top too, with all Honda models ranking at least average for reliability.

Among European brands, Audi scored relatively highly, with six of seven models posting scores of average or better. Among domestic automakers, Cadillac scored highest. Its best ranked model, the CTS Coupe, helped the brand move up 14 places over last year's results. Chevrolet, another GM brand, improved its standings thanks in part to the plug-in hybrid Volt.

Although the top seven brands in the 2012 Consumer Reports reliability study hail from Japan, new-car shoppers need not buy an import for good reliability. In fact, most Japanese automakers build some vehicles here in the United States.

Furthermore, reliability reports like the latest one from Consumer Reports are not the only criteria new-car shoppers use when selecting the vehicle that's best for them. The Toyota Prius c may be highly rated, but a subcompact hatchback will not suit the needs of all drivers. Plus, these results rank vehicles relative to other new vehicles. Overall, many new cars are more dependable and well-built than ever. Choosing a vehicle that's functional, comfortable, safe, efficient and attractive can be just as important as finding one that will present the fewest problems.

What it means to you: Reliability is often among the criteria that new-car shoppers use to find a vehicle that's well-suited to their needs. The Consumer Reports study ranks brands' and models' reliability relative to the competition.

RELATED INVENTORY
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
New 2014 BMW 7 Series
New 2014 BMW 7 Series
MSRP $95,325
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2013 Nissan Maxima 3.5 SV
Used 2013 Nissan Maxima
$18,999
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2012 BMW 1 Series Convertible
Used 2012 BMW 1 Series
$27,995
Saving this vehicle to yourMy Autotrader account
Are you sure you want to delete?
Used 2012 MINI Cooper Countryman S ALL4
Used 2012 MINI Cooper Countryman
$19,475
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
Toyota Tops Consumer Reports Reliability Study