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Audi Dallas

5033 Lemmon Avenue Dallas, TX 75209
1-800-914-70561-800-914-7056
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

As your Texas Audi dealer, we are committed to making the Audi sales experience a truly rewarding one. Our primary goal is customer satisfaction. Should that be helping ... Read more
As your Texas Audi dealer, we are committed to making the Audi sales experience a truly rewarding one. Our primary goal is customer satisfaction. Should that be helping you select the perfect color for your new Audi, helping you choose just the right auto financing option or setting up a service appointment to change your car's oil - we'll be there for you. Now that you've visited our Audi dealer web site, we invite you to stop by our showroom to see our dedication and commitment firsthand.

Why You Should Buy a Used Car From Us

As your Texas Audi dealer, we are committed to making the Audi sales experience a truly rewarding one. Our primary goal is customer satisfaction. Should that be helping ... Read more
As your Texas Audi dealer, we are committed to making the Audi sales experience a truly rewarding one. Our primary goal is customer satisfaction. Should that be helping you select the perfect color for your new Audi, helping you choose just the right auto financing option or setting up a service appointment to change your car's oil - we'll be there for you. Now that you've visited our Audi dealer web site, we invite you to stop by our showroom to see our dedication and commitment firsthand.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 500 
NB5/24/2017 03:56:22 PM
4.8
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Marvin Clayton
Marvin was our service manager. He was very professional and very informative. He answered all our questions and followed up on the status of the work via text messages.
Audi Dallas responded to this review
5/25/2017
Thanks for stopping by to rate us and mention Marvin! We sure appreciate the feedback and look forward to the next opportunity to serve you! Thanks again and see you next time!
Brian2235/18/2017 04:10:02 PM
5.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brett Honeycutt,Tom Hutton,Rick Nelson
I was very happy with my recent leasing experience. Everyone I dealt with was personable and professional. I felt the deal was fair to all, and that my concerns were all met. Many thanks to Brett, Rick and Tom for a five star performance!
Audi Dallas responded to this review
5/19/2017
Brian, thanks for the kind mention! We're so pleased to hear that Tom, Rick, and Brett were able to assist you and look forward to servicing your vehicle when the time comes! Thanks again and have a lovely weekend!
Peak5/18/2017 12:24:13 AM
3.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Marvin Clayton
For the last 18 years that I've been driving Audi brand automobiles, I have never dealt with a more personalized and dedicated Service Advisor at ANY dealership. EVER! My first and final impression of Mr. Clayton is that he clearly takes pride in his work and values his customers. January 14, 2017: I arrived at the service department a bit apprehensive because it was my 1st ever visit to this establishment's service department. Also, it is definitely not the most aesthetically pleasing, or the largest Audi dealership In the DFW metro area. In the past I've been lucky enough to encounter professional service advisors, so I went in with a positive mindset. I had setup my appointment with Marvin and he genuinely seemed interested to help me with my concerns, and was engaging enough that my initial discomfort and fear of shoddy workmanship, as well as possible price gouging were eased. Oil and filter change, along with visual inspections were completed within reasonable time. I was out the door in 45 minutes. April 15, 2017: Marvin took care of me on this day, a hectic Saturday, and went above and beyond what I expected from him. While many of his peers were having a "good time" (goofing off) and generally being very unprofessional, or not showing up to work (literally & figuratively), he was running like a well-timed, self-motivated machine. What impressed me the most was that after I mentioned to him my time constraints to complete the recall I had come into the shop for, Marvin personally drove my car into the service bay, instructed the mechanics the type of maintenance to be performed, and rerurned my car to the front where I could pick it up so I could be on my way! This was all completed within 60 minutes he had estimated. The technicians working on my car also seemed knowledgeable and efficient when it came to basic maintenance. However, I can't comment on their skills/knowledge dealing with major repairs yet. May 17, 2017: I began hearing squeaking noises coming from my steering wheel in the morning, and the noise progressively became worse as the day went on. So, I reached out to Marvin to see when I could come in to have the problem diagnosed? He asked me to come in as soon as possible since I let him know that I was free for the rest of the day. I arrived at 2:30 p.m. and he had already researched the possible TSB associated witht the discrepancy, and completed most of the paperwork in preparation of my arrival (this certainly put a smile on my face). I was out of the dealership at 3:30 p.m. with an attempted repair, re-diagnosis, replacement part placed on hold, and a repair scheduled for the following day! Before rerurning my car to me, Marvin double checked and verified that the problem persisted after the attempted repair, and took the time to communicate with me in detail what had been done to my car. Marvin, again, took the initiative to drive my car to the bay himself and bring it back to me without sweating it. May 18, 2018: I plan on taking my car in for it's 4th maintenance visit with Marvin helping me. I have no doubt that I, and my car will be well looked after by him. I would be very surprised if my prediction were to be incorrect. 🌟 Keep up the amazing work, Marvin! 🌟 Note to Audi of America, Owner(s) and Management: Your customers keep you in business, so please take care of employees like MARVIN CLAYTON, who in turn take care of your customers. In my opinion, he has set the bar very high as to what true customer service should be like. I know I'll be entrusting my car and my time with Marvin as long as I drive an Audi, therefore, avoiding driving to your competitors in Plano, Arlington, Fort-Worth, or even Houston. P.S. I am willing to edit my overall rating in the future if and when I see an improvement in the overall demeanor and atmosphere of the employees working here.
Audi Dallas responded to this review
5/18/2017
Thanks for the kind endorsement of your experiences with Marvin. We'll be sure to pass your message along to our management! We appreciate your feedback. Thanks again!
bmworaudi5/08/2017 11:36:49 AM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Figueroa
I went to two dealerships in the DFW area: Arlington BMW-Mini and Dallas Audi. The experience was night and day. Adam Figueroa at Audi Dallas was very responsive and worked hard to get the deal where I wanted it to be. Ultimately, it was still cheaper for me to buy from an out-of-state dealer, but I can't say enough good things about Adam and my experience at Dallas Audi. No pressure and he understood when I told him I was buying the out-of-state vehicle.
Audi Dallas responded to this review
5/09/2017
Thank you for your feedback! We're pleased that Adam was able to assist you in a 5-star manner and we will be sure to pass your note along. Thank you again!
Pwt5/06/2017 04:02:55 AM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Randy Rogers
If I were to rate Audi Dallas on my experiences with the dealership from 2011-2014 they would earn a well deserved 5 stars. Mike Woods, your service department and the finance manager at the time, were tremendous. Since 2014 until now, I would give the service department 5 stars. My negative experience relates to the terrible experience that I have had since March of this year. I had leased a 2014 A6 Prestige TDI FROM Dallas Audi in 2014. We love the vehicle but it was part of the class of vehicles involved in the Diesel Emissions issues with Audi and Volkswagen. I received a piece of mail under the letterhead of the GM of Audi Dallas in mid March. It stressed how much that they wanted to review my leased vehicle for their inventory and invited me to contact him directly. I did so on March 24th. I laid out my concerns with the proposed settlement for Audi TDI Vehicles, complimented the dealership as I have above, and invited a response. After two weeks and one day, I contacted him again. He assured me that he would review my message the following Monday. It is now May 5th, 42 days since my original contact and still no response of substance has been received. I may still buy an Audi but not from here. The tone of the business gets set from the top. I have heard the tone.
Audi Dallas responded to this review
5/18/2017
PWT, if your issues have not been resolved at this point, please send us your contact info to Social@AudiDallas.com and we will be sure you are followed up with. Thank you for informing us of the issue.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Audi Dallas : Dallas, TX 75209 Car Dealership, and Auto Financing - Autotrader