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John Eagle Honda - Dallas

5311 Lemmon Ave Dallas, TX 75209
1-888-380-52311-888-380-5231
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to John Eagle Honda, the oldest family-owned dealership in the Metroplex, where we treat you like family. John Eagle Honda of Dallas, stands behind every car we s ... Read more
Welcome to John Eagle Honda, the oldest family-owned dealership in the Metroplex, where we treat you like family. John Eagle Honda of Dallas, stands behind every car we sell as a result of this we are the recipient of the prestigious Presidents Award 3 years in a row 2008-2010. Which Honda only awards to the top 15% of all Honda dealers in the nation. WE WERE IN TOP 5%. We are recognized for outstanding customer service. THE WORD IS OUT about how we treat our customers, just Google our reviews

Why You Should Buy a Used Car From Us

Welcome to John Eagle Honda, the oldest family-owned dealership in the Metroplex, where we treat you like family. John Eagle Honda of Dallas, stands behind every car we s ... Read more
Welcome to John Eagle Honda, the oldest family-owned dealership in the Metroplex, where we treat you like family. John Eagle Honda of Dallas, stands behind every car we sell as a result of this we are the recipient of the prestigious Presidents Award 3 years in a row 2008-2010. Which Honda only awards to the top 15% of all Honda dealers in the nation. WE WERE IN TOP 5%. We are recognized for outstanding customer service. THE WORD IS OUT about how we treat our customers, just Google our reviews

Languages Spoken

  • Español

Dealer Disclaimer

All prices exclude certification, government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge. The price for l ... Read more
All prices exclude certification, government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charge. The price for listed vehicles as equipped does not include charges such as: License, Title, Registration Fees, State or Local Taxes, Dealer Prep, Smog Fees, Credit Investigation, Optional Credit Insurance, Physical Damage of Liability Insurance, or Delivery Fees. Any and all differences must be addressed prior to the sale of this vehicle.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.8
    Customer Service
  • 3.1
    Quality Of Work
  • 2.9
    Friendliness
  • 2.6
    Overall Experience
  • 3.1
    Price

Dealership Reviews

1 - 5 of 252 
Marg11114/30/2017 12:02:29 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Antero
Please be aware! Just purchased a car this week from here. When I signed the paperwork (which for most part was on a tablet that only asks for your signature)the terms an final amount financed were never disclosed during the financing. We had agreed on a deal during the sales process. I was to turn in my lease and finance a new car. The sales guy, Antero, kept telling me how it would be a wash with the lease and I would just be starting over. My father and I asked multiple times if anything would carry over and the sales guy always said no. That was not the case. They not only LIED to me about the amount financed ( they added negative equity) but also wouldn't give me a copy of my contract. Financing process and events goes as follows: After signing paperwork on the tablet( only signature line) that fills in actual paperwork when I left I was handed an envelope with only my GAP insurance receipt but no contract in sight. The following morning I received a call from Johnny to notify me that my car was ready to pick up. I asked him to please give me a copy of my contract as they had not done so and he says "of course I will give that you with your car keys." Later that afternoon when I got to the dealership I only received my car keys and once again I asked for a copy of my contract this time to Tariq which is the one who financed the deal. He tells me "I have mailed your paperwork to you so you should be receiving it soon." I told him "well shouldn't you have a copy for yourself that you can show me or get me a copy of." He said "no." So I left feeling pretty uneasy that day and decided to come back the next morning. The next morning when I come in I am greeted my the receptionist and asks me what I need help with. I said "I need a finance manager please." She calls him but he is busy so she asks what it is in regards to. I said "I need a copy of my contract" I wait and then he shows up some time later with a copy of my contract. I look over it and realize that there is a total of $30,000 being financed. When we were in the finance process the amount pointed out to me was $25,000 so this whole I am thinking it is this amount. This comes as a surprise to me so I ask why am I being charged negative equity since I asked from the beginning of the sales if anything would roll over. He says "you have to speak with Tariq." He should have told you this. I was never informed of this. If I would have known that I would be financing $5k extra I would have stuck with my original plan which was to finance my lease. Please take this into consideration on your next purchase. I made the mistake of trusting these people so make sure to look over everything.
Michael Harmuth4/27/2017 10:51:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Shipman
John Eagle dealership along with Mark Shipman always treat us very well. We have just leased our seventh Pilot from them. I always trust them to give me the best deal.
LizB4/20/2017 12:21:28 AM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bill
I went to this dealership for a certified pre-owned vehicle. The car was advertised as certified pre-owned online. CPOs cost more, but this is supposed to be reflected in the MSRP. Instead, they tried to charge me $1295 above and beyond MSRP for the certification. This is extremely shady. I won't be going back there. I ended up getting a CPO car at David McDavid, and they didn't pull these shenanigans.
LeggettHall3/31/2017 05:47:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Orosco is the saleman I dealt with. Honest man. The finance man was also just superb.
I bought an Accord after I graduated from college, which was my first new car. That was in 1980. I put 175,000 miles on it. Two days ago, I bought my second Accord from the same dealership. Their service--salesman, etc.--were great. I knew what I wanted and had looked at other dealerships in the Dallas area. None compared to these people. You may have a different experience. Mine was superb.
romanitawhitaker3/21/2017 12:13:59 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:David Rivera
This dealership is HORRIBLE! The sales representatives and managers are unprofessional. They pretend to care about providing you a reliable car but i found that not to be true. I put a down payment on a car and when i drove it home the car was a piece of trash. I literally had body cramps from trying to keep the car on the road. DO NOT PURCHASE\Lease from this dealer. I will NEVER recommend anyone to this dealer.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
John Eagle Honda - Dallas : Dallas, TX 75209 Car Dealership, and Auto Financing - Autotrader